Telemarketing/Telesales
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Use your English / language skills as a bilingual to find work in Japan in 「Telemarketing/Telesales」 and expand your experience and expertise.
At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Telemarketing/Telesales」.
For those with bilingual skills looking for work in Japan in 「Telemarketing/Telesales」, please refer to the below list of jobs, or refine your search further.
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[English telephone support for benefits]
We provide telephone support in English at the benefit application counter within the city hall.
- We respond to customer inquiries about how to apply, the start date, the date of deposit, whether you are eligible for the benefit, etc.
- We enter customer correspondence history into a computer.
*Depending on the situation, you may be asked to respond when foreigners visit.
*A manual is provided. ...
[English help desk for computer equipment]
We receive inquiries from European companies regarding PC equipment, so we respond in English.
・Help desk support for peripheral devices such as PCs, Macs, and printers (app installation, upgrades, troubleshooting)
・Troubleshooting problems related to NW connections and HW/SW using diagnostic tools
・Other related measures (cooperation with vendors)
・Escalation destination available ...
[3rd week - OK! English telephone operator】
We will respond to inquiries about accommodation facilities in English (chat/phone support)
Our main role is to respond to inquiries regarding accommodation facilities, but those who can speak English may also provide interpretation services.
*Japanese only is OK.
*Basic chat support only is OK. ...
[French interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in French and Japanese.
We will respond using phone and chat. ...
[Thai language interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in Thai and Japanese.
We will respond using phone and chat. ...
[Responding to airline ticket inquiries]
・We will respond in English to customer inquiries regarding airline tickets.
・We will respond in English to any problems that passengers may have while boarding the aircraft.
・We will respond in English for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
(inbound, outbound, chat, web form)
・Customer response (including complaint response)
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
...
[Responding to airline ticket inquiries]
・We will respond to customer inquiries regarding airline tickets in Thai.
・We will respond in Thai to any problems that passengers may have while boarding the aircraft.
・We will respond in Thai for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
・Customer support (including some complaint handling) *Manual available.
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get a refu ...
[Call center English interpreter]
Respond to customer inquiries.
・Respond to inquiries regarding local governments and events
・Interpretation support over the phone and translation support via email
・Customer response history input
*English support only accounts for about 10% of the total. ...
[3rd week - OK! Telephone support in Indonesian and English]
We respond to customer inquiries using Indonesian and English.
Telephone support is also available in Japanese. ...
[Responding to airline ticket inquiries]
・We will respond to customer inquiries regarding airline tickets in Korean.
・We will respond in Korean to any problems that passengers may have while boarding the aircraft.
・We will respond in Korean for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
・Customer support (including some complaint handling) *Manual available.
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get ...
[Tele appointment interpretation in Chinese]
Telephone appointment interpretation in Chinese regarding global Wi-Fi.
We will contact the Chinese corporation and arrange a meeting date. There are no quotas.
・Chinese tele-appointment interpreter *Incentives available.
・Cooperation in Japanese with sales staff
・Enter call history in Japanese in the dedicated format
・Chinese customer support, etc. ...
[Cantonese customer interpretation]
This is a customer interpreter job for a sports gym opening in Hong Kong.
・Respond to phone inquiries from gym members in Hong Kong in Cantonese
・Telephone report to Hong Kong vendor (in case of trouble)
・Enter and search customer information in Japanese using a dedicated system
・Respond to inquiries from Japanese gym members by phone or email
[Example of inquiries from gym members]
・“I want to hear more about the campaign”
・“My machine is broken, what should I do?” etc. ...
[Tele-appointment interpretation in Taiwanese]
Telephone appointment interpretation in Taiwanese regarding global Wi-Fi.
We will contact the Taiwanese corporation and arrange a meeting date. There are no quotas.
・Tele-appointment interpretation in Taiwanese *Incentives available.
・Cooperation in Japanese with sales staff
・Enter call history in Japanese in the dedicated format
・Customer support in Taiwan, etc. ...
[3rd week - OK! Telephone operator in Spanish and Portuguese]
Interpretation work at a multilingual call center.
We respond to customer requests and inquiries using Spanish, Portuguese, and Japanese. ...
[Week 2 ~ OK! Tagalog telephone operator】
Interpretation work at a multilingual call center.
We will respond to customer requests and inquiries using Tagalog and Japanese. ...
Job description:
- Support customer success for client companies' SaaS products
- Response to user inquiries via phone, chat, and email
- Understand users' true needs, make optimal proposals, and contribute to the success of companies that introduce SaaS
- Provide Japanese support to Japanese users who use foreign payment services, and create internal materials in English
- Sincerely respond to approximately 10 inquiries per day and increase engagement
Rewarding aspects of the job:
- Acquire operational knowledge of advanced SaaS and improve pro ...