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Job type : In-house System Operator

Language preference :English

Displaying 1781-15listings

Job Description

Role purpose:
The Service Desk Team Lead leads a team of Service Desk Agents.
Main responsibilities:
Accurate recording and tracking of customer requests. Adherence to SLAs on team level. Performance of the team.
Major activities:
• Monitors open tickets for service level breaches
• Identifies potentially major problems
• Uses established procedures, guidelines, and standards
• Responds to changing business needs by recommending new ways to handle new issues
• Monitors the direction of appropriate incident tracking processes to be foll ...

Employer Wipro Japan K.K.
  • ★ ★ Staff Level
Job Description

Role purpose:
The RDS Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR
He/ She should follow KEDBs, Wikis for resolving technical issues and follow the defined processes(SOPs/SOWs) while attempting to resolve the incidents
Major activities:
• To provideL1 and L1.5 support; answering support queries via phone, email, Chat and Web from end user or SD L1 team
• To maintain a high degree ...

Employer Wipro Japan K.K.
  • ★ ★ Staff Level
Job Description

Role purpose:
Answer calls and Service Requests from end users and track status and progress to resolution.
Main responsibilities:
Adherence to policies and procedures, closure of open calls after resolution.
Major activities:
• Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD
• Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User
• Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call ...

Job Description

同社のシステムコンサルタントは、主に名古屋より東を活動エリアとして、同社製品やクラウドサービスに関する技術的な支援を担当しています。
製品本体の機能だけではこたえられないお客様の要望を詳細にヒアリングし、他社製品との連携や製品本体のカスタマイズなどありとあらゆる手段を使って、製品とお客様の間の技術的なギャップを埋めることが仕事です。
意思とスキルがあれば、海外へ自社製品を広 ...

Job Description

社内SEとして、エンジニアもビジネス部門も快適に働ける環境づくりをご担当いただきます。

【具体的には】
・Gsuitほか社内管理システムの導入、改善
・ユーザートレーニング
・開発部門とビジネス部門のブリッジ

多国籍スタッフも活躍中。グローバルな環境で働けます。 ...

Job Description

情報インフラ(ノーツ・Eメール・チャットなどのコミュニケーションツール)、FTP、ファイルサーバ、バックアップサーバ等の導入、運用保守業務や社内ヘルプデスクをおまかせします。 ...

Job Description

Be a key Storage Systems subject matter expert for storage systems design, construction and operation for the infrastructure that supports our client’s Cloud Platform; a platform that supports a huge amount of traffic, including core e-commerce services and a wide variety of other internet services.

Storage technologies are rapidly changing and many new technologies are being developed. Keep abreast of these latest technologies, forecast future prospects and provide users with the best technology.

Do you have the skills and motivation to design s ...

Job Description

Join our team of Client Technical Support Engineers who provide professional IT services to our small-to-medium-scale and large enterprise client customers. EIRE Systems offers a varied and challenging IT services career in a highly diverse and fast-moving business environment.

As a Client Technical Support Engineer, your primary responsibilities will be to:
- Provide exceptional customer support for various end-user computing technologies - i.e. desktop PCs, mobile devices, network printers and other office equipment, standard office and financial a ...

Employer Ahead Group
  • ★ ★ ★ Senior Level
Job Description

Implement data linkage platform, analyze strategies, issues and improvements from the business side, propose system improvement plan, expand the data linkage platform, and implement solutions

■Technology solutions/ Data solutions/ API Solutions
・Select the optimal architecture that suits the business, and planning/suggestion, promotion, implementation and support of solution solutions to strategies/issues/problems.
・Conversion of in-house data into a format that is easy to use and compatible business strategy
・Resolve issues using data-dri ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

外資系メーカー企業の滋賀県の拠点にてITサポートを担当していただける方を募集しております。

Uターン、Iターン転職検討されている方ぜひご応募ください!


職務内容

* ユーザーサポートからプロジェクトマネジメントまで幅広い業務をご担当いただきます


理想の人材

* ITサポート経験2年以上
* ビジネスレベルの英語力
* 優れたコミュニケーション能力


条件・待遇

* 転居費用サポートあり
...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

外資系メーカー企業にて、ITサポートエンジニアとしてグローバルにご活躍いただけます

レポート先は海外、また海外チームとの連携も多く、英語を多用する環境です


職務内容

日本オフィスのITまとめ役として日々のサポートからプロジェクトマネジメント、IT戦略立案など幅広いレイヤーの業務に従事していただきます。残業少な目です。


理想の人材

* クライアントPC、サーバー、ネットワークなど ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Data health-related medical cost analysis
Various instruction
Selection of target persons for medical examination recommendations
Development of in-house analysis system to outsource effect measurement ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

大手外資系化学メーカー企業でのITインフラ・ネットワークに関連する導入・保守や、技術サポートに携わります。


職務内容

* ネットワークのシステム監査、運用保守
* インフラサポート対応
* グローバルITチームとの連携・協働


理想の人材

* ITインフラ・ネットワーク運用・導入・保守関連の経験をお持ちの方
* サポート対応の経験をお持ちの方
* ビジネスレベルの英語力をお持ちの方


条件・ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

This company is a group of a giant telecommunications company and is steadily growing.

In addition to building and operating the server and virtual environment used within our company, you will join a team of Active Directory management and Office 365/Azure related operations.

[About the job]
・Virtual environment management such as VMWare
・UNIX OS, middleware installation and environment construction/operation
・Office 365/Azure related operations
・Active Directory construction/operation/maintenance
・Hardware management such as server ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

[Job category]
Corporate HP/site maintenance/maintenance
≪Business contents≫
・For own site and client site
Construction, maintenance, maintenance, renewal,
Plan new sites, etc.

≪Appeal point≫
☆ 70% of employees are foreigners, multinational companies ☆
☆ Almost no overtime work ☆
☆ You can make your own opinions and suggestions and develop ☆ ...