Jobs in Japan search results

画像センサを販売後のサポート全般を行っていただきます。

＜具体的には＞
・お客様先に訪問、技術的なヒアリング
・画像プラグラム作成、調整
・画像プラグラムの運用・モニタリング
・トラブル発生時の問題解決 ...

Job Duties:
• Work on Incident, Problem and Service request as part of application maintenance
• Adhere to service levels agreements(SLA)
• Manage and deliver scheduled application tasks.
• Application issue Troubleshooting
• Work with cross functional teams for solving the issues
• Quick Response to the site users.
• Daily Updating of Incidents, Problems and Tasks with detailed information
Requirements:
• Japanese and English language skills are mandatory
• 5-8 years of Working Experience of working on applicat ...

☆Bilingual customer service☆

Your job will be to provide customer service to one of the world's largest hotel reservation sites, and respond to various inquiries from customers and accommodation facilities in both Japanese and English.

Specific work content
✬Customer support (CSG department: 8:00-21:30 shift, 8 hours of actual work, 5 days a week including weekends and holidays)
・Inquiries before and after reservation
・About billing etc.

✬Responsible for hotel partners (CSP department: 9:00-19:30, 8-hour shifts, 5 days a week incl ...

Position Overview:
We are looking for a DNS Engineer to join our dynamic team, responsible for overseeing DNS operations, design, and implementation. You will also need to ensure optimal performance for our diverse Internet services. Advanced skills and extensive experience are essential to achieving 100% DNS availability. 

Responsibilities:
-Designing and constructing DNS infrastructure
-Managing Rakuten's domain zones
-Resolving issues and security vulnerabilities promptly
-Improving operational efficiency
-Evaluating new technologies and pro ...

Position Overview:
We're looking for an experienced Project Manager to join our team, responsible for coordinating and supporting IT projects. The ideal candidate will have a proven track record in project management, excellent communication skills, and a passion for driving projects to completion while building positive stakeholder relationships.

Responsibilities:
-Managing budgets
-Creating schedules
-Documenting processes
-Managing stakeholders through coordination and negotiation
-Ensuring adherence to proper processes
-Reporting progress ...

お客様への旅行に関するサポートをして頂くお仕事です。

〇お客様対応（メールorチャット）
〇ホテルや航空会社への連絡（電話もあり）
-メールや電話でのカスタマーサポート
-航空券やホテル予約に関する変更や取り消し、問合せ対応（日本語使用）
-ホテルや航空会社への直接連絡での予約確認（英語使用）
...

★インテリアデザイナーのスキルを海外で活かしませんか？

【お仕事内容】
{チーム}
・デザインコンセプトとキャンペーンのアイデアを視覚的およびプレゼンテーションする。
・優れた設計手法の準備と実施。
・自己能力とチームトレーニングに対する責任者

{クライアント対応}
・プレゼンの計画と準備。（日本語、英語）
・要件に応じた解決策を提供する。 ...

-General quality check of reservations (confirmation of reservation details, necessary arrangements, coordination with other departments, etc.)
-Responding to inquiries regarding accommodation reservations from within and outside Japan (e-mail, telephone, fax, etc.)
-Corporate contract reservation inquiries (rate/vacancy confirmation, reservation creation and e-mail correspondence)
•Create, change and update reservations (travel agencies, various third parties, individual reservations) ...

[Business content]
●Plan and implement all career development and training for team members.
●Planning, implementation, and follow-up of joining orientation
●Efforts to improve customer service
●Budget management
●Other personnel operations, etc.

The above is a summary of the main duties, and the range of roles you can play will expand depending on your past experience. ...

Work as a recruiter at a foreign company that handles multinational projects!
Collaborate with external partner companies to make your company's recruitment a success!

The main plan is to support Japanese people, but
There are many nationalities in it as well, and all can be involved. ...

【COMPANY INTRODUCTION】
Cornerstone Recruitment Japan is an award-winning international recruitment firm, focused on placing bilingual professionals in a wide range of market-leading companies. Established in 2019 in partnership with Cornerstone Global Partners and Morgan Stanley, we are the fastest growing recruitment firm in Japan, and we strive to be the recruitment partner of choice for all Tokyo-based clients and candidates.
If you are ambitious and results-driven, we are inviting both prospective and experienced professionals to join us – yo ...

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

【Job Responsibilities】
Production works:
• Coordinate internal resources and third parties/vendors/clients for the flawless execution of projects.
• Work with resource management on resource planning, availability and allocation according to projects pipeline.
• Track and analyze projects' performance, expenditures, procurement and report about any possible or current blockers, risks, overflows, deficits.
• Ensure that all projects are delivered on-time and within scope.
• Assist in the definition of project scope and objectives, in ...

Product Strategy and Vision:

-Craft a SaaS and B2C-centric product vision and strategy in alignment with company objectives.
-Use market research, competitive analysis, and customer feedback to guide product decisions.

Product Planning and Roadmap:

-Coordinate with teams to define clear product requirements.
-Collaborate with engineering for timely product delivery, balancing scope and quality.

Product Development and Execution:

-Oversee the product development process, from conception to launch.
-Promote agile practices for efficient p ...

• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers within the small and medium business (SMB) space
• Provide pre and post-sales support for all products
• Provide product and tool support to improve clients’ experience and drive higher product adoption and spend
• Become an expert on all c ...

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload Generic
• Proficiency in Native Language (Read/Speak)
• Good command over verbal & written English language ...

Job Profile Summary:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Description:
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide re ...

Job Description:
 Delivering premium customer service and representing a culture and environment that is willing to go ‘above and beyond’.
 Delivering a high level of productivity through effective time management and by identifying opportunities to maximize sales (up-sell/cross-sell).
 Effectively present, promote and sell flights, cruises, fly cruise packages, tours, car hire, rail and accommodation and all related products and services, using inbound and outbound consumer contacts.
 Consult on all aspects of the proposed travel ar ...