Jobs in Japan search results

[English information for Osaka events]
This job is to guide you around the Osaka event building in English.
We will respond in English and Japanese to overseas and Japanese customers visiting the event.
・Guidance inside the building to customers who came to the event
・Presentation of commemorative gifts, etc. ...

[3rd week - OK! Telephone support in Indonesian and English]
We respond to customer inquiries using Indonesian and English.
Telephone support is also available in Japanese. ...

[English support for video app]
We provide end-user support for video apps.
Answer user inquiries about the app through chat.
・Respond to inquiries regarding video app login
・Support for users whose accounts have been frozen
・Support regarding withdrawal of rewards, etc. ...

[English support for mobile phone rental]
We rent out mobile devices such as cell phones and Wi-Fi routers to customers from overseas.
・Customer support in English
・Reception and customer service at the counter
・Explanation of equipment operation to customers
・Confirmation and receipt of returned products
・Data input to dedicated system ...

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.


Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. The main responsibilities involve:

- Communicating with the BPO manager about ways to improve the center operations including handling o ...

[Specific duties]
- Responding to emails (including some phone calls)
- Cooperating with other departments
- Translation work
- Administrative work, etc.
etc. ...

旅行業界におけるプロジェクト、航空会社のカスタマーサポートを行っていただきます。（Inbond/Outbond call, Live Chat, E-mail)

・予約＆発券業務
・旅行者からの問い合わせ対応（電話、メール、チャット）
・旅行会社からの問い合わせ対応（電話、メール、チャット）
・バックオフィスワーク
・Supervisorへの報告

トレーニングは英語で行うため、英語の読み書き、たまにお客様対応も英語が希望の方には英語で話 ...

お客様からの旅行に関するサポートをして頂く部署にて、カスタマーサポートの品質基準を確立をするお仕事となります。

●品質基準の確立: 企業の品質基準を確立・維持するためのガイドラインを開発する。
●クオリティコントロール: プロセスや成果物の品質を監視し、問題や不備を特定するための監査や検査を実施する。
●品質に関するフィードバックを提供し、改善のための提案を行う。
●データ分析 ...

[Job Description]
1. Respond to customer inquiries and requests via telephone and email.
2. Provide accurate information on financial products and services to resolve customer doubts and concerns.
3. Properly understand customer issues and resolve them quickly and effectively.
4. Address customer complaints and claims and provide appropriate solutions.
5. Accurately record customer information in the database and comply with privacy regulations.
6. Collect customer feedback and contribute to service improvement.
7. Continually study and improve kn ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

This role will provide you the opportunity to use English more than 50% of your day. You will be in communication with customers and partners worldwide. You will be the lifeline support for Japanese customers who may be in danger, injured, or experience some type of difficult circumstance overseas. You will need to be the English/Japanese communication point on behalf of these customers, arranging their travel and expatriation.


Description

1. Able to handle outpatient matters (initial examination, re-examination arrangements, etc.) by one person. ...

In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.
You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.
Your goal is to contribute to improving customer experience and maximizing business results.


Description

Order acceptance using the system
management
General work and related work
・
Inventory management and return handling
・
phone, email,
Customer support via ...

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

This role will focus around outbound communication with clients, inputting orders through SAP and some internal communication between the sales team as well as the Balluff offices in HK and Singapore. English communication can mainly be handled through e-mail. This team uses an outsourced company to handle all incoming calls, so there is little phone activity you would need to do in this role.


Description

⚫
Answering phone calls
⚫
Create sales related documents Quotations, waybills, letters, delivery dates lists, and so on.
⚫
Communica ...

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

Job description:
- Support customer success for client companies' SaaS products
- Response to user inquiries via phone, chat, and email
- Understand users' true needs, make optimal proposals, and contribute to the success of companies that introduce SaaS
- Provide Japanese support to Japanese users who use foreign payment services, and create internal materials in English
- Sincerely respond to approximately 10 inquiries per day and increase engagement

Rewarding aspects of the job:
- Acquire operational knowledge of advanced SaaS and improve pro ...

【仕事内容】
・SNSブランディング戦略の策定、実行
・SNSマーケティング戦略企画、実行
・SNSアカウント運用/インフルエンサー広告/UGC活用など各種施策の企画、実行
・SNSキャンペーンの企画実行
・コンテンツ作成
・効果分析～改善施策立案、実行 ...

・お客様が直面しているトラブルに対して、円滑なコミュニケーションで解決策を提供
・会社全体の効率向上を目指し、一部事業運営のサポート
・チャットボット、FAQ更新などの入力作業 等
・顧客から頂くお問い合わせ内容の整理・分析・プロダクトへの改善提案 等
・上記活動のアウトプットとなるドキュメントの作成 ...