Jobs in Japan search results

▪ Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality.
▪ Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc.
▪ Comply with the performance indicators or parameters defined by the specific client's operation.
▪ Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
▪ Enforce ...

▪ Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality.
▪ Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc.
▪ Comply with the performance indicators or parameters defined by the specific client's operation.
▪ Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
▪ Enforce ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope:
 Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work.

Job Description:
• Responsibilities are conducted via phone, email and chat.
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers ...

We are looking for people who want to utilize their language skills!

[Business content]
Support for lending and returning mobile phones, WiFi, etc., SIM card sales, etc.
*If there are foreign tourists, please respond in a language other than Japanese* ...

[International students/specified activities VISA switch OK] We are looking for people who want to make use of their Portuguese/Spanish skills!

Multilingual contact center operator duties
・Conversation interpretation between Japanese and foreigners
・Interpretation for native staff working at overseas call centers
・Email translation, etc.

Mainly involves interpreting and e-mail translation for inquiries to transportation facilities, stores, medical facilities, public institutions, etc. using telephones and video equipment. ...

[Virtual customer service] No experience required! Challenge your avatar to serve customers♪

[Business content]
・During avatar customer service, we provide membership registration information regarding the client company's official app to users visiting the store.
・Sales promotion work to explain functions
・Customer service report creation work ...

[Chinese & Japanese can be used] No experience required♪

[Business content]
Responding to various telephone inquiries related to ATMs from customers (foreign nationals) using ATMs at financial institutions or convenience stores, and operating terminals.
・Respond to inquiries regarding ATM operation methods and equipment failures
・Respond to inquiries regarding service details, out-of-hours transfer fees, transfer fees to other banks, etc.
・Respond to inquiries from customers regarding loss of cards, passbooks, etc.
・Input into a dedicat ...

A major IT company - you can make use of your Chinese skills!

[Business content]
App advertising operations assistant
・In-house system registration of projects
・Aggregation of numerical values such as advertising performance and advertising creative effectiveness.
・Bid adjustment, creative submission work, etc.
・Communication with Japanese people outside the company using messenger tools and email (BtoB) ...

Major IT company/Public relations experience can be utilized!

[Business content]
・General PR activities for our group's companies, products, and services
・Creating a press release
・Operation assistance at press event sites
・Assistance with PR planning, production and implementation with agencies ...

・Creating minutes of English meetings
・Coordination of meeting agenda (including coordination with each person in charge)
・Convocation of meetings
・Other operations related to conference management ...

This is your chance to work at a major IT company!

[Business content]
・Campaign operation inside and outside the app
・Conduct user interviews
・Adjustment of wording for in-app posting and advertising creatives
・Functional investigation of other apps
・Communication within and outside the company using messenger tools and email (BtoB)
・Preparation of meeting minutes ...

Opportunity to work at a major IT company

[Business content]
Large-Scale Language Model (LLM) Japanese Language Data Processing Assistant
・Creation, editing, and proofreading of Japanese language data for training large-scale Japanese language models
・Acquisition and collection of Japanese language data, research on AI-related applications in the Japanese market
・Effectiveness measurement and problem analysis of Japanese large-scale language model and AI chat
・Localization of content operation in AI chat application ・Japanese translatio ...

Advertising management assistant at a major Chinese global IT company
Even if you have no experience, it is an environment where you can advance your career depending on your ``motivation''!

[Business content]
・In-house system registration of projects
・Aggregation of numerical values such as advertising performance and effectiveness of advertising creatives
・Bid adjustment, creative submission work, etc.
・Communication with Japanese people outside the company using messenger tools and email (BtoB) ...

[Full-time employment available] You can make use of Chinese♪

[Business content]
Account Manager, popIn Discovery advertiser operation planning and execution, and other related operations
・Advertisement operation proposals for popIn Discovery advertisers
・Overall operations to increase advertising revenue from major advertisers (Key Account) and distribution volume on Non-MSN and Google ADX
・Creating advertising operation plans to improve advertising distribution effects and meet requests from advertisers, etc. ...

<Mission>
We are looking for a candidate to be the leader of the Overseas Human Resources Team, which is in charge of labor, human resources, and general affairs at overseas offices of our group, which is expanding globally.
Human resources and general affairs at our overseas bases are mainly handled by the corporate headquarters in Tokyo, with the exception of some bases. The mission of the Overseas Human Resources Team is to "realize the offense and defense of global business at a high level", and we aim to create an environment where overseas member ...

Each team has different job details.

・Improve product value by developing new functions and enhancing existing functions
・Maintenance and operation to realize stable operation of mission-critical services
・Elimination of technical debt and various improvements to enable the product to achieve sustainable growth
・Design/development/migration/operation of common master data platform
・Communication, problem solving, and technical support for each product to migrate to the master data common platform
・Technical lead for design and develop ...

As a project manager or SE, you will be responsible for the following tasks based on your skills and experience in a project for a major corporate client in each division of our company.

・Customer negotiation, proposal, account management, overall project management
・Study of system architecture
・Requirement definition, design, specification confirmation
・Cloud platform infrastructure design and construction
・Research and development of NLP, image recognition, VR/AR/MR, data analysis
・Development of web/open/smartphone apps/general-pu ...