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This posting is managed by: | Fellowship co.,ltd. |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Telemarketing/Telesales
|
Industry | Telecommunications/Information Services |
Location |
Asia
Japan
Tokyo
Koto
|
Job Description |
[Chinese & Japanese can be used] No experience required♪ [Business content] Responding to various telephone inquiries related to ATMs from customers (foreign nationals) using ATMs at financial institutions or convenience stores, and operating terminals. ・Respond to inquiries regarding ATM operation methods and equipment failures ・Respond to inquiries regarding service details, out-of-hours transfer fees, transfer fees to other banks, etc. ・Respond to inquiries from customers regarding loss of cards, passbooks, etc. ・Input into a dedicated system as a record of phone calls |
Company Info |
Our company provides outsourcing services for ATM operation monitoring and operation management. [Second-hand smoking measures available] No smoking indoors |
Working Hours |
8:00~17:00 (Break time 12:00-13:00, 1 hour break) *Break time varies depending on shift status |
Job Requirements |
【Prerequisite】 ・Chinese ·Japanese ・I like communicating with people ・PC skills are input level ・Those who are comfortable with telephone calls [Welcome conditions] ・Call center experience |
Japanese Level | Business Level(JLPT Level 2 or N2) |
Chinese Level | Business Conversation Level |
Salary | Depends on experience |
Other Salary Description |
Hourly wage 1250~1360 yen Transportation expenses provided |
Holidays | by shift |
Job Contract Period |
Temporary employee |
Nearest Station | 7 minutes walk from Toyocho Station on the Tozai Subway Line |