Jobs in Japan search results

Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

General requirement:

(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process

(2.) Improve skill level through self-development / nomi ...

Due to business expansion, we are looking for Bilingual Onsite IT Support Lead/Manager!

Job Summary
The Lead IT Supporter is responsible for coaching and assisting the on-site personnel with technical and procedural support questions, providing customer service to clients and customers, maintaining quality standards and SLAs, performing reporting and administrative functions and assisting the Manager as needed.
The Lead may be asked to participate and/or lead meetings and projects. When Management is not available, the Lead will provide leadership ...

As an Onsite Support Technician with a minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
・Perform onsite updates, configuration changes, or software installations.
・Provide onsite technical assistance to End Users.
・Identifies potential issue ...

You will work as a customer service specialist at our client (Booking.com, a major foreign travel booking site) to respond to various inquiries from customers and accommodation facilities.
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☆You can utilize your English skills and call center customer service experience!
☆We provide thorough support for re-employment after a break
☆Our company culture is very friendly♪ It is an environment where everyone can support each other
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[Specific duties]
・Support dur ...

◇Recruiting IT and communication equipment support staff◇

[Job description]

IT and communication equipment may sound difficult, but basically, if you have any problems, you can consult with IT engineers at the Singapore headquarters.

Most contact from customers will be by email, but there may be phone calls in English. You can calmly proceed with your work by using translation sites for unfamiliar words. Even if you have no experience, if you are interested in IT networking, you can be fully active in this job.

◆Basically no business tr ...

We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.

Responsibilities:

1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...

【Summary】
1.Design and build advanced applications for the iOS/Android platform in collaboration with cross-functional teams.
2.Ensure the performance, quality, and responsiveness of applications.
3.Collaborate with the team to define, design, and ship new features.
4.Translate designs and wireframes into high-quality code.
Identify and correct bottlenecks and fix bugs.
5.Help maintain code quality, organization, and automatization.
6.Provide support for application localization and adapt interfaces for Japanese users.
7.Communicate with Japa ...

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer del ...

札幌の奥座敷として名高い定山渓温泉の隠れ家のような特別な空間で、私達と一緒に新しい日本のおもてなしを作り上げてくれるスタッフを募集いたします。

【経理マネージャー/仕事内容】
・銀行口座管理
・小口、現金出納業務
・売上管理
・請求書発行
・支払管理
・売掛金管理
・予算策定及び予実管理
・香港本社へのレポート業務
・給与計算
・仕訳入力から決算書作成まで（決算仕訳については会 ...

【Summary】

1. Apply technical acumen to support and implement minor changes in the retail application.
2. Leverage knowledge of data flow, particularly within the retail sector, to optimize business operations and decision-making.
3. Act as a Business Analyst for 30% of the role, translating business needs into technical requirements and solutions.
4. Offer consistent, high-quality support to resolve technical issues swiftly and effectively.
5. Collaborate closely with stakeholders to identify areas of improvement and implement technology solut ...

Oversee and coordinate a broad range of IT infrastructure components, including servers, networking, storage, and cloud services.
Administer and optimize a variety of infrastructure technologies, with a strong emphasis on Windows Server environments, virtualization platforms like Hyper-V, application delivery controllers like Citrix, configuration management tools such as SCCM, directory services including Active Directory, and cloud solutions like AWS.
Conduct regular assessments of the entire IT infrastructure's performance and stability, utilizing a ...

【Role & Responsibilities / 業務内容】

• Conduct project management activities for SAP-related projects (HRM, cost, quality, planning, risk management)
• Work and coordinate in an international environment
• Understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges
• Collect client requirements, investigate underlying causes and identify short-term or long-term solutions
• Project planning and mapping requirements of clients as well as different stakeholders, vendors, partners ...

System Administration (Approximately 70% of the role)

Oversee and manage server-related tasks.
Administer and operate various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Regularly monitor and evaluate the performance and stability of the IT server infrastructure, leveraging global tools to inform improvements.
Ensure timely and clear reporting of issues and progress to management.
Develop and update thorough system documentation, such as diagrams, standards, and procedures.
Collaborate with customers, ...

製薬/化学メーカー向け計量機器を提案・販売します。顧客ニーズをヒアリングし、複数の機種の中から最適な組合せを提案するため、コンサルテーション力が重要です。【出張】毎週2泊ほど＋年に数回最大1週間

【業務詳細】CRMで計画・編成されたリスト＆スケジュールを基に、既存/潜在顧客向け製品の販売プレゼンテーションを行い、適切な製品/ソリューションを特定した後に、価格/支払い条件/設置/請求タイ ...

■次世代冠動脈ステントの導入にあたり、オペレーションを円滑に実施するためマネージャーを増員募集します。将来的にはクリニカル以外にも、治験プロジェクトや市販後臨床試験等全体のマネジメントも担当します。

■医療機器治験（クリニカル）に関するプロジェクト全般のデータ管理
・CROと協力して担当施設の症例進捗管理業務/Annual Reportの作成
・CROと共にGCPを遵守するための手順書作成及び監督官庁へ ...

【概要】サブスクリプション型の英語学習サービスの事業責任者として以下の業務をお任せします。

【詳細】■事業戦略の策定 ■実行 ・P/L管理 ■KPI管理 ■組織運営 ■経営陣へのレポーティング
【魅力】■経営に参画できる、経営ボードの候補と参画できる
■裁量がある、主力事業の責任者を担うことができる
■業務委託含めると300人規模の組織運営に携わる事ができる
■顧客との距離が近いため手応えを感じ ...

精神医療のオンラインの診療プラットフォーム事業を展開している当社。既存のオンライン診療システムの保守および新規機能開発に携わっていただき、機能追加やデータ基盤構築などをメインにお任せする予定です。

具体的には下記のような業務を想定しています。
■既存のオンライン診療システムの保守、新規機能開発
■サービスの仕様・設計・アーキテクチャなどの検討・提案
■サービスの運用保守
■テ ...

■役員直下にて、経営戦略に基づく人事戦略・人材開発等を担当頂きます。★上場後約3年で時価総額1000億水準(上場時100億)と圧倒的な成長/プライム市場への移行を目指す/M&A法務やリスク管理等にも携われる★

CEOとともに、将来的な人事責任者候補として経営戦略に基づく人事戦略・人材開発の立案と各施策の実行・モニタリングを行って頂きます。
◎戦略人事領域、◎人材開発領域、◎人材採用領域
【キャリア ...

金融関連の法令遵守だけではなく、ビジネスモデルを踏まえた最適な内部管理態勢をどの様に構築・運用するか、当社グループの金融コンプライアンス体制充実や強化をプレイングマネージャーとして推進して頂きます。

【具体的には】
■金融分野の各種業法の知識の向上やコンプライアンス意識浸透のための研修・啓蒙活動
■金融分野の各種業法に準拠した内部管理態勢の構築・運用
■金融コンプライアンスに ...

分析チームのマネージャーは、高い論理的思考力やデータ処理能力を活用して、普及促進活動プロジェクトの目標設定、データに基づくターゲット選定の支援、施策の有用性分析に積極的に関わっていただく予定です。

■対経営向けへの報告、提言
英検受験者予測、必要試験会場数の算出、協会内外依頼データの作成、英検受験者傾向の分析・報告、協会内業務改善推進
■対社外向けへの報告・提言
自治体向け、 ...