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Updated 2024-06-11
Activated 2024-06-03

Senior Executive - Facility Manager
Automatically translated job page

  • Employer
  • Manager Level
  • Women Welcome
  • Career Options Available
  • International Team
  • Language Skills
  • English Language Skills
  • Foreign Affiliated Company
  • Major Company
  • No Transfer
  • No Age Restriction
  • Experience Welcome
Company Name

Infosys Limited

Job Type
Infosys Limited
General Affairs/HR/Legal - Office Manager
General Affairs/HR/Legal - General Affairs
Industry IT Consulting
Location Asia Japan Tokyo

Job Description About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Operating Network
Internal - Regional Manager - Facilities, Manager - Facilities, Executive/Senior Executive - Facilities, Purchasing/Accounting/Help Desk/Security/Internal Systems/Auditors/All Departments/Employees
External - Government/Statutory Bodies, External Auditors, Corporate Guests/Visitors, Vendors; Service Provider

Job Objective
Manage core services in-country and in assigned country, implement, maintain and develop support services to customers (facilities/transportation/hospitality/general engineering services/voice communication with approved local service providers), participate in cross-functional organizational level initiatives including business continuity management systems, establish health, safety and environmental management initiatives in accordance with company policies and service level agreements (SLAs) and in compliance with applicable laws and regulations.

Knowledge and Skills Required for the Job
Knowledge: Facilities knowledge (hospitality, management, HSE)

Skills: Human resource management, customer relations, communication, interpersonal, negotiation, management, analytical and networking skills. Native Japanese, Fluent English

Prerequisites: Ability to travel to other facilities within the region

Facility Management
Coordinate all facility activities and assign tasks to team members to deliver facility services as per defined policies and local regulations, and meet customer needs as per SLAs
Responsible for implementing Business Continuity Management System and HSE as per local regulations and company policies
Support all activities applicable to the region such as event management and visitor management
Handling service escalations
Respond to medical emergencies as per local regulations

External Relations Management
Represent Infosys and maintain professional relationships with all external stakeholders and interested parties with whom the division needs to work
Such stakeholders include government officials, civil servants, regulators, ministry officials, members of industry associations, NGOs, activists and society at large
Build strong working relationships with vendors who provide services to the company
Respect company values at all times and act ethically
Establish and maintain professional relationships with key stakeholders to achieve division goals

Human Resources and Development
Interview, recruit and place contract employees in assigned work area. Conduct or arrange training for facility contracting personnel to develop team capabilities.

Operations Management
Monitor and manage all operations within the operations area
Accountable for the delivery of facility services to customers and ensure that such services are delivered within the established SLAs
Review systems and processes and ensure compliance
Participate in monthly management review meetings and project review meetings
Review dashboards and identify cost control and resource conservation areas to support the delivery of facility core services while improving operational efficiency

Health, Safety and Environment
Ensure implementation of HSE initiatives, regularly review systems and ensure achievement of objectives and targets
Monitor progress of management plans and plan regular training for contracting personnel
Implement internal and external audit results, monitor dashboards, work with safety committees etc. to manage initiatives and ensure continuous improvement of HSE management systems

Business Continuity Management System
Implement systems and processes for each site
Be part of the Japan and regional BMS team and help manage all business operations related to the BMS, including mock drills, evacuation drills, internal and external audits, all review meetings, etc.
Coordinate the team to manage all incidents until recovery
Work with other teams to create the necessary awareness in Japan and regionally to strengthen the BMS, and conduct training for all employees, including contract employees

Administrative and logistics services
Responsible for day-to-day operations and utilise the offshore support desk to enable all aspects of value engineering/purchase requisitions/purchase orders and settlements.
Liaise with vendors and service providers to provide services

Responsible for timely submission of reports to all government agencies and compliance with regulatory and legal requirements that may apply, consulting with local legal team

Participate in audits and resolve findings

Ensure new asset inventories and annual verification of inventories

Prepare and submit reports on management desk performance evaluation to manager

Provide services in line with SLAs to meet customer expectations

Engineering Services

Establish appropriate technical services and backups for critical systems, ensure maintenance and upkeep of equipment, track annual maintenance contract schedules, prepare estimates for work as per approved designs and plans, review and approve invoices based on contractor work as per estimates and plans, review the quality, timeliness and cost of all work including new construction and repair and maintenance of existing infrastructure, coordinate maintenance related activities, install voice communication networks in new facilities, periodic inspection of power systems, define and ensure preventive maintenance schedules, oversee and monitor the status and reporting of all critical equipment, ensure 24/7 support and inventory planning to provide engineering services for the effective functioning of Japan and the region in consultation with approved service partners
Company Info
[A flat environment unique to a global company!]
One of the attractions of our company is our "mixed culture," a mix of global and Japanese cultures. ​

Our corporate culture of respecting individuals and others, and open communication are some of the things we offer. ​

We work on projects toward the same goal while understanding the differences between our cultures. ​
Knowledge: Facility knowledge (hospitality, management, HSE)

Skills: Human resource management, customer service, communication, interpersonal relations, negotiation, management, analytical and networking skills.
Japanese (native), English (fluent) preferred

Requirements: Ability to travel to other facilities in the area
English Level Fluent (TOEIC 865-)
Japanese Level Native Level
Salary Depends on experience   
Job Contract
Full-time employment

Please apply from here


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Infosys Limited

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