Jobs in Japan search results

We deliver integrated global solutions powered by the 3DEXPERIENCE platform for successful business strategies. We understand your business processes, leverage platform know-how to define solution architecture, and ensure project success. Responsible for coordinating with internal and external parties and preparing proposal materials.
*Remote work possible ...

Due to business expansion, we are looking for Bilingual Onsite IT Support Lead/Manager!

Job Summary
The Lead IT Supporter is responsible for coaching and assisting the on-site personnel with technical and procedural support questions, providing customer service to clients and customers, maintaining quality standards and SLAs, performing reporting and administrative functions and assisting the Manager as needed.
The Lead may be asked to participate and/or lead meetings and projects. When Management is not available, the Lead will provide leadership ...

As an Onsite Support Technician with a minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
・Perform onsite updates, configuration changes, or software installations.
・Provide onsite technical assistance to End Users.
・Identifies potential issue ...

You will work as a customer service specialist at our client (Booking.com, a major foreign travel booking site) to respond to various inquiries from customers and accommodation facilities.
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☆You can utilize your English skills and call center customer service experience!
☆We provide thorough support for re-employment after a break
☆Our company culture is very friendly♪ It is an environment where everyone can support each other
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[Specific duties]
・Support dur ...

We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.

Responsibilities:

1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...

【Summary】
1.Design and build advanced applications for the iOS/Android platform in collaboration with cross-functional teams.
2.Ensure the performance, quality, and responsiveness of applications.
3.Collaborate with the team to define, design, and ship new features.
4.Translate designs and wireframes into high-quality code.
Identify and correct bottlenecks and fix bugs.
5.Help maintain code quality, organization, and automatization.
6.Provide support for application localization and adapt interfaces for Japanese users.
7.Communicate with Japa ...

Job Summary:

We are looking for an experienced SEO Project Manager to establish and lead a dedicated SEO team, creating a robust SEO practice within our organization. The ideal candidate will be instrumental in hiring and guiding junior staff for practical involvement in SEO projects.

Key Responsibilities:

Oversee the implementation of a new SEO tool across the organization.
Conduct thorough data analysis to leverage insights from the SEO tool to drive strategy.
Appoint and manage a coordinator for the SEO tool, ensuring optimal use of platfo ...

医療機器のテクニカルサポート、カスタマーサポートでの業務でのリードスーパーバイザー業務をご担当頂きます。

窓口の責任者としてスタッフ・SVをリーディングしていただきますのでチームマネジメント力が活かせるのはもちろん、クライアント対応も行っていただくので折衝力も身に付くポジションです。外資系クライアント様の業務のため、英語力も活かしていただけます。

＜センターの業務内容＞
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As a Service Delivery Manager, you will be responsible for:

Account Management: Oversee client accounts, ensuring their satisfaction and addressing their needs.
Contract Management: Handle the contracts of our clients, ensuring they are up-to-date and accurately reflect the agreed-upon services.
Stakeholder Coordination: Collaborate effectively with both external and internal stakeholders.
Work closely with our Incident Managers to handle any incidents that may occur.
Coordinate with our Engineering team to handle requests from clients.
Deliverin ...

Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...

We are seeking a dynamic Omni Project Manager to join our Japan IT team. The successful candidate will manage multiple projects within the Omni area, collaborating closely with the Digital team, brand business teams, the internal IT team, and vendors to ensure the seamless execution of projects. This role requires managing projects in parallel and coordinating with IT teams located in Japan, Greater China, Singapore, and the US.

Key Responsibilities:

Lead the planning, execution, and closing of multiple projects.
Collaborate with various teams and ...

Oversee and coordinate a broad range of IT infrastructure components, including servers, networking, storage, and cloud services.
Administer and optimize a variety of infrastructure technologies, with a strong emphasis on Windows Server environments, virtualization platforms like Hyper-V, application delivery controllers like Citrix, configuration management tools such as SCCM, directory services including Active Directory, and cloud solutions like AWS.
Conduct regular assessments of the entire IT infrastructure's performance and stability, utilizing a ...

【Role & Responsibilities / 業務内容】

• Conduct project management activities for SAP-related projects (HRM, cost, quality, planning, risk management)
• Work and coordinate in an international environment
• Understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges
• Collect client requirements, investigate underlying causes and identify short-term or long-term solutions
• Project planning and mapping requirements of clients as well as different stakeholders, vendors, partners ...

System Administration (Approximately 70% of the role)

Oversee and manage server-related tasks.
Administer and operate various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Regularly monitor and evaluate the performance and stability of the IT server infrastructure, leveraging global tools to inform improvements.
Ensure timely and clear reporting of issues and progress to management.
Develop and update thorough system documentation, such as diagrams, standards, and procedures.
Collaborate with customers, ...

Support infrastructure for a major Chinese bank, including managing IT assets and coordinating BCP (business continuity plans) from both a system support and network security perspective.


Description

* Manage IT assets and infrastructure equipment (incl. servers, routers/switches, etc.)
* Manage network security including implementing or crafting policies, managing user access, etc.
* Plan, coordinate, prepare, and implement business continuity plans


Profile

* Speaks business-level Chinese, Japanese, and English
* Infrastructure eng ...

Formulate and Drive marketing strategy. Manage and supervise marketing team.


Description

-Analyse market and formulate marketing plans for portfolio

-Drive launch readiness

-Set team performance, coaching/mentoring marketing team

- Collaborate with global teams on drug pricing strategies for new products.

-Lead, Drive and collaborate with cross functional teams on market strategy and launch readiness


Profile

* Over 5 years of Pharmaceutical marketing experience with People management
* New product launch experience is prefe ...

* 組織横断チームで計画を企画・立案・提案し、実行と公表までリードします。
* ワクチン領域でCost Effectivenessモデルを構築し、公表します。


Description

* 日本やアジアの疫学的視点から、臨床開発計画に助言します。
* 製品Launch前後に必要な最適なEvidence Planを企画・提案します。


Profile

* 製薬業界での経験、特にメディカルアフェアーズおよび臨床開発の経験
* 各種臨床試験のプロトコル開発や試験 ...

The CRM Manager collaborates with various departments to understand and enhance the customer experience, supporting multi-channel marketing programs and providing valuable insights to improve marketing effectiveness.


Description

* Execute marketing campaigns for retail and eCommerce, analyzing and reporting on campaign performance.
* Develop reporting dashboards to identify trends and make data-driven recommendations.
* Manage client lists and assist with vendor data integrations.
* Collaborate with cross-functional teams to optimize custom ...

Support international teams for a major Japanese insurance client, working almost exclusively in English. Keep track of project progress, schedule, and budget, and assist in communication/coordination between technical and business teams.


Description

* Track and create technical documentation for IT project progress, delivering regular reports to business and stakeholders
* Assist in scheduling meetings and keeping minutes, etc.
* Set goals, timelines, and pace in order to deliver IT projects in a timely and efficient manner


Profile

* ...

* 商業部門、グローバル/地域のメディカル部門、および日本のメディカルマトリックスチームとの戦略的一致を確保します。
* メディカルアフェアーズ戦略および戦術計画の立案と実行をリードし、健康結果の証拠生成の日本のニーズをグローバル計画に組み込みます。


Description

* 機密


Profile

* 生命科学における科学の学位または同等の経験
* 関連する治療領域（ワクチン）の経験
* 5年以上の製薬業 ...