Customer Success/Client Success
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Use your English / language skills as a bilingual to find work in Japan in 「Customer Success/Client Success」 and expand your experience and expertise.
At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Success/Client Success」.
For those with bilingual skills looking for work in Japan in 「Customer Success/Client Success」, please refer to the below list of jobs, or refine your search further.
Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!
[Job Description]
- Overall management of repair department (including team staff)
- Cooperation and support with related departments
- Review of repair work process/information update and strengthening of information management
- Manual creation and update
- Response to customer inquiries
- Repair estimate related work
- Equipment repair and maintenance
- Parts inventory management
- Replacement part loan management
- Repaired item shipping to head office in Austria
- Support for related departments
- Internal and external training
- Databa ...
Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?
Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream ...
Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a ...
Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a ...
★People who want to use their English skills to work globally
★People who are interested in academic fields such as universities and research institutes
★We have a well-established training system so you can learn
★We are a global company with offices in Japan, India, Taiwan, the UK, the US, and China
[Job Description]
- Customer Service
You will respond to inquiries about quotes and payments from Japanese customers (mainly professors and researchers) by phone, email, chat, etc.
- Client Management:
You will aim to build relationships ...
★Remote work (come to the office about once a week)
★20 days of paid vacation from the first year
★7 hours of actual work per day *Fixed overtime pay is included in the salary, but any overtime work exceeding this will be paid additionally.
★One company car provided per person *You can choose your favorite manufacturer and model from within a budget classified according to your company history and performance.
★We can also consider relocating the current office (in Hiroshima City) depending on where you live.
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Location: Kuala Lumpur, Malaysia
🕒 Employment Type: Full-time
🌎 Work Visa Provided
About the Role
We are looking for a Japanese-speaking Customer Support Executive to join our dynamic team in Kuala Lumpur, Malaysia. Whether you're an experienced professional or a fresh graduate, we welcome individuals who are customer-oriented and eager to grow in an international work environment. As part of our team, you will provide high-quality support to Japanese-speaking customers through multiple communication channels.
We’re looking for a Customer Experience Manager to be the go-to expert in digital campaign execution, working closely with internal teams to deliver exceptional client experiences. If you're passionate about client success, campaign performance, and digital media innovation, this is your chance to shine!
What You’ll Do:
You will be at the heart of advertising campaign execution in driving client success across our suite of advertising solutions, including self-serve and managed service campaigns. As the primary point ...
You will be responsible for various coordination and inquiry reception duties related to in-house construction work at a major security company.
(Including registration and processing of various response requests, and reception and response of various contacts to the security company, etc.)
- Various coordination and inquiry reception duties related to in-house construction work at the security company
- Registration and processing of various response requests for the security company
- Reception and response of various contacts to the security com ...
You will be responsible for the lead supervisor duties in the technical support and customer support of medical devices.
<Center duties>
- Handling inquiries from medical professionals, device users, and their families
- Accumulating knowledge and updating information to improve the first-time resolution rate
<Scenes in which English is used (approximately 50% of work)>
- Translation of work manuals and training contents (into Japanese)
- Client reviews of training
- Escalation response to clients
- Client report meetings, etc.
Lead strategic planning, performance improvement, and commercial excellence initiatives in a new high-visibility team within the IVD division. You'll partner across functions to translate insights into action, enabling data-driven decisions and optimized business execution.
Description
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Develop and execute comprehensive business plans with data-driven insights (MTA, MBR, forecasts).
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Conduct in-depth analyses at both macro (market trends) and micro (individual accounts) levels.
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Identify and lead commercial improvements across ...