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Activated 2025-04-28
Foreign-affiliated company [Client service position] No experience necessary / Overseas business trips available
| Company Name |
Crimson Interactive Japan Co.,Ltd. |
|---|---|
| Job Type |
 Other Job Type - New Graduate & Entry Level Sales/AE - Customer Success/Client Success |
| Industry | Other |
| Location |
Asia
Japan
Tokyo
Chiyoda
|
| Job Description |
★People who want to use their English skills to work globally ★People who are interested in academic fields such as universities and research institutes ★We have a well-established training system so you can learn ★We are a global company with offices in Japan, India, Taiwan, the UK, the US, and China [Job Description] - Customer Service You will respond to inquiries about quotes and payments from Japanese customers (mainly professors and researchers) by phone, email, chat, etc. - Client Management: You will aim to build relationships and strengthen services while responding to inquiries from clients. From creating quotes to delivery and after-sales service, you will be responsible for internal coordination (communicating with a team of project managers, academic editors, and quality experts) to ensure that client requirements are met. |
| Company Info |
Crimson's culture nurtures our team members, called Crimsonites, to achieve their best and become the best version of themselves, both personally and professionally. We provide a safe, secure, and rewarding environment that supports long-term career success. At its core, Crimson's culture empowers everyone to speak freely, learn passionately, work flexibly, and grow without fear. Open communication | Meritocracy | Creative thinking | Casualness | Customer-centricity [Measures to prevent passive smoking] Smoking is prohibited indoors |
| Working Hours | 8 hours (Typically 9 am to 6 pm) |
| Job Requirements |
Desired Skills: Knowledge of MS Office (Word, Excel, Outlook, PowerPoint) Written and verbal communication in Japanese and English (bilingual) Ability to manage customer communications via email, phone and chat Excellent time management and problem solving skills Excellent planning and organizational skills Excellent typing speed Attention to detail |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 3500K - JPY 4500K |
| Other Salary Description |
Fully equipped with social insurance Full transportation allowance education training |
| Holidays |
2 days off per week (Saturday, Sunday, and public holidays) New Year's holiday Paid holidays Celebration and condolence holidays |
| Job Contract Period |
full-time employee |
| Nearest Station | Akihabara, Ochanomizu, Suehirocho, Yushima |
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