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[Job Summary]
We are looking for a customer service position (mainly a payment processor). In this position, you will be part of a team responsible for appointments, referrals, and provider payments at several U.S. military medical facilities in Japan. Specifically, you will answer calls from Japanese medical providers, translators, U.S. military medical facilities, and patients, and are responsible for making appointments, translation referrals, and entering billing data. You will also be responsible for translating bills from Japanese to English as ne ...

[Major duties]

-Select and acquire new partners, and negotiate and conclude partnership agreements.

-Strengthen trusting relationships with existing partners through regular meetings and communication.

-Draw up sales plans for partners and implement measures to achieve sales targets.

-Manage sales pipelines for each partner and check progress.

-Provide training on products and services.

-Prepare and share sales tools and marketing materials.

-Work with the in-house technical department to provide technical support and problem solving ...

<Major duties>

- Implementation and initial operations for new customers

- Preparation, submission and presentation of commercial/technical logistics proposals

[Specific job duties]

- Data entry into SalesCloud (sales database tool) to acquire sales opportunities

- Coordination of implementation and initial operations for new customers

- Liaison with customers, suppliers, carriers, overseas bases/agencies

- Preparation of shipping documents and system entry

- Entry into company's own system and customer system (including B/L issua ...

[Job Summary]
Responsible for providing professional, effective and responsive medical support services including medical support and medical transportation. High standards of healthcare support are required, combining clinical excellence and customer service.

<Medical Support Duties>
- Medical review and case direction for assigned medical support cases.
- Provide medical consultation, referral, cost assessment, etc. to establish appropriate response.
- Carry out case handover at the beginning and end of shift.

<Medical Support Services>
- An ...

We are a company that purchases machinery and equipment for domestic companies and sells them overseas, so we will entrust you with trade administrative work.

[Quotation] Estimate information development and acquisition/quote creation/schedule creation

[Shipping arrangements] Tag list/container number confirmation/vendor schedule/import/export document creation/ACL/draft BL confirmation/freight/charge remittance/SI system registration/SI system registration/filing

[Export permission application to the Ministry of Economy, Trade and Industry] NAC ...

・Proposal sales and acquisition of deals regarding the transportation of equipment to domestic and overseas semiconductor manufacturers and semiconductor equipment manufacturers.

・Visiting customers both domestically and overseas, witnessing transportation, etc. (including business trips)

・Disseminating information collected during sales activities to domestic and overseas local affiliates and agency sales teams (to increase business opportunities)

・Coordination with other departments when arranging shipments

・Preparing and submitti ...

・Work with the sales department and overseas bases to set strategic prices for the Ocean Freight Division.

・As a member of the Ocean Freight Division pricing team, you will be asked to prepare prices for bids and quotes for important customers.

・Set strategic and attractive quote prices in line with the pricing policy.

・Work with the sales, operations, and customer service teams to set attractive RFQ prices.

・Maintain transparency in the quote management system and operate it on a daily basis.

・Provide market information to cus ...

<Major Duties>
- Creating work plans based on daily volume and priorities.
- Understanding team productivity and capacity.
- Monitoring progress and reporting to control tower and operations manager.
- Promoting continuous process improvement.
- Creating and updating work instructions (WIs) and standard operating procedures (SOPs).
- Communicating with customers (internal and external). ...

[Job details]

Negotiate with airlines and purchase aircraft space.
Tailor cargo to each destination and manage schedules.
Deepen relationships with airlines to obtain information on freight rates and market trends.
Track export cargo and respond to customer inquiries.
Manage and train junior members
[Expected roles]

After joining the company, you will be responsible for handling customer inquiries and coordinating with other departments, while also providing guidance to younger employees (OJT employee/mentor). We expect you to play an active r ...

We provide delivery route optimization systems for logistics companies and ride-sharing apps for local governments and transportation companies. You will be responsible for supporting our customers in using and continuing to use our services.

[Major duties]

- Onboarding training/launch support

- Customer success/customer support

- Proposing other solutions based on customer issues

- Answering customer inquiries, submitting reports, proposing service improvements, etc.

You will analyze and identify problems related to system operations i ...