For existing customers (pharmaceutical companies, research institutes, chemical manufacturers, universities, etc.) who handle investigational drugs and biosamples, we offer services that enable safe and secure international transportation.
≪Business details≫
・Cultivate new customers (discover existing research institutes, universities, pharmaceutical companies, etc. & Cold Call)
- Responsible for the entire flow from lead to order receipt
Correspondence (email) with overseas agents in English and information sharing with customers
Arrival confirmation at the airline, flight information
Confirmation of ship schedule, booking, preparation of arrival, preparation of customs clearance instructions, etc.
In-house system input work
Sales support work ...
You will be responsible for driving the development of consistent and engaging content initiatives within your scope through relevant channels. You will be responsible for the following main tasks while cooperating with various internal and external stakeholders.
- Collaborate with local and global communications stakeholders to plan, execute, and monitor media, social media, company sites, and internal communications to engage internal and external audiences.
- Connect with media stakeholders (editors, reporters, journalists, etc.) through media int ...
<Main duties>
Work related to ordering, inventory management, customer support, etc. associated with the storage and delivery of major foreign precision machinery products.
Input/output management operations
Packaging management work
Workplace safety management work
Work process improvement work
Update work such as delivery status to customers
Communication with customers, bases (domestic and overseas), and warehouse personnel
Troubleshooting work related to warehousing and delivery ...
Sales using telephone, email and other internal systems, etc.
Quotation
Visiting customers and hearing their needs
Service proposal
Selection of shipping lines and airline services ...
[Specific duties]
- Responding to emails (including some phone calls)
- Cooperating with other departments
- Translation work
- Administrative work, etc.
etc. ...
You will be at the center of our hotel business, thinking and acting independently to carry out the following duties.
-Revenue management
-Organizational management
You will be primarily responsible for management and reporting tasks to improve the hotel's income and expenditures and operational quality.
You will be responsible for everything from hypothesis consideration to planning based on data and figures, with the goal of "maximizing sales, improving operational efficiency, saving costs, creating added value, and improving customer satisfa ...
Currently, we only provide ocean freight services and would like to focus primarily on the automotive, electronics and healthcare sectors.
- Identifying and developing new business/customers through cold calling and sales activities
- Building and developing strong relationships with new and existing customers through regular sales calls and visits
- Coordinating customer-related calls and meetings with Key Account Management (KAM), operations, products, etc.
- Preparing new (general) quotations and following up on sales leads
- Handling customer ...
・General duties related to ocean imports (receiving orders, data entry, creating quotations and issuing invoices, arranging trade documents, SI, shipping requests/VGMs, total weight confirmation information, creating ANs, tracking, domestic delivery arrangements, etc.)
・General management of the accuracy of data entered into the system and the information reported to customers
・Working well with other teams (sales/pricing/accounting), managing to ensure smooth handling of cargo in accordance with SOPs and standard operating procedures
・Reviewi ...
As an overseas logistics operator for our company, which provides international logistics services connecting ASEAN countries, China, and other Asian countries, you will be entrusted with the following operations related to sea/air and export/import. Initially, the main business will be import operations.
・International logistics forwarding operator - operations
・Follow up cargo after booking until delivery
・Obtaining information through email communication with the Shanghai office and overseas agents and contacting shippers
・Estimate creat ...
・Respond to customer inquiries via phone, email, and chat.
・Coordinate with overseas accommodation facilities and airlines according to the customer's situation and requests.
・Data input into internal system
・Creating reports for service improvement
・Communication with internal teams overseas
Although you will mainly be dealing with Japanese customers, you will be required to use English when communicating with overseas accommodation facilities and airline companies. We have a thorough education system in place ...
Maritime International Supply Chain Operational Care Specialist, Maritime Import Customer Service
・Correspondence work with local KN, customers, intermediaries, etc. related to marine import arrangements
・Order management and management using KN and customer systems
・Estimate creation and billing services ・Sea freight schedule management
・Regular online or face-to-face meetings
・Preparation of maritime documents and detailed check of documents
・Manage delivery schedules
・Exchange and management of customs documents ...
Maritime International Supply Chain Operational Care Specialist, Maritime Import Customer Service
・Correspondence work with local KN, customers, intermediaries, etc. related to marine import arrangements
・Order management and management using KN and customer systems
・Estimate creation and billing services ・Sea freight schedule management
・Regular online or face-to-face meetings
・Preparation of maritime documents and detailed check of documents
・Manage delivery schedules
・Exchange and management of customs documents ...
We will entrust the marine import customs clearance work to a foreign-affiliated forwarder that mainly provides air/sea forwarding and customs clearance services.
・Import customs clearance for marine cargo
・Customs inspection arrangement and witnessing services
・Aggregation of declaration data and creation of various reports for customers
・Correspondence with customers, transportation companies, and other departments within the company ...
■Work in the ship agency department:
Japan domestic feeder operations, supplier negotiations and communication, and settlement of ship and coordinated ship allocation costs ...
Provides helpful information to customers, answers questions, and works closely with the Operational Key Account Manager to provide excellent service.
- (Operations) Work closely with Key Account Managers + Operational Care Center (OCC) to improve customer engagement and satisfaction.
- Establish and strengthen business relationships with customer contacts through daily interactions and proactively provide advice and consultation to customers to ensure customer satisfaction.
- Support customer onboarding along with work in ...
・Receiving and tracking orders, signing and returning PODs
・Coordination with customers, carriers, end receivers, and internal stakeholders
・Troubleshooting and emergency response
・Creation of daily/weekly/monthly reports
・Follow-up regarding collection, in-house delivery, linehaul/dryage
・Billing and payment collection. Check data content and issue AWB
・Issuing customer invoices
・Execution of uplift control
・Support for cargo mismatch and damage handling
・Coordination with internal partners and external suppliers ...