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Daijob.com is Japan's definitive job site for multilingual professionals.
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Updated 2024-04-19
Activated 2024-04-19
Activated 2024-04-19
[Remote work] Online customer support position for a foreign travel site
- Recruiter
- Staff Level
- No Dress Code
- Side Work Allowed
- Remote Work
- Five Days Workweek
- Online Interview
- English Language Skills
- Recent Graduates Welcome
- New Graduates Welcome
- Foreign Affiliated Company
- No Experience Required
| This posting is managed by: | EPS Consultants LLC |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Administrative - International Affairs Customer Service - Telemarketing/Telesales |
| Industry | Internet Services/ISP (Internet Service Provider) |
| Location |
Asia
Japan
|
| Job Description |
[Specific job details] ・Respond to customer inquiries via phone, email, and chat. ・Coordinate with overseas accommodation facilities and airlines according to the customer's situation and requests. ・Data input into internal system ・Creating reports for service improvement ・Communication with internal teams overseas Although you will mainly be dealing with Japanese customers, you will be required to use English when communicating with overseas accommodation facilities and airline companies. We have a thorough education system in place to carry out our work, including training and work manuals, so don't worry if you are new to the job or have little work experience in English. |
| Company Info | We will be responsible for responding to inquiries from customers who make reservations for airline tickets, accommodation, rental cars, etc. through the site. Our job is to deliver a comfortable travel experience to our customers, not only at the time of purchase, but also by providing support for any troubles or concerns they may have during their trip. |
| English Level | Daily Conversation Level (TOEIC 475-730) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 3000K - JPY 4000K |
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