Customer Service ・ Jobs in Japan search results

Due to the increase in inbound and domestic travel customers, we are recruiting for this position.

You will be responsible for handling individual reservations, responding to various inquiries by phone and email from travel agencies and third parties, and making reservations. ...

Due to the increase in inbound and domestic travel customers, we are recruiting for this position.

You will be responsible for handling individual reservations, responding to various inquiries by phone and email from travel agencies and third parties, and making reservations. ...

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

We're seeking a bilingual Customer Service Specialist to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.


Description

* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly ...

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.


Description

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.

Among the main responsibilities:

* KPI analysis and implementation of measures to improve support quality
* Communicate directly with internal depa ...

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.


Description

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service. Among the main responsibilities:

* Sales support for the products sold to global customers - Commercial & Technical support including proposals, technical meetings, price approval, etc.
* Technical specifications and proposal discussion support of the products
* Projects Management: New Product management, Products Cos ...

是非チャレンジしてみてください！
■英語を使って仕事をしてみたい方
■旅行・エアラインに興味のある方

お客様への旅行に関するサポートをして頂くお仕事です。

【主なお仕事内容】
-メールや電話でのカスタマーサポート（日本語使用）
＊航空券やホテル予約に関する変更や取り消しなど
-ホテルや航空会社への直接連絡の予約確認（日本語・英語使用）

【給与額】
9000リンギット＋成績優秀手当 ...

・Response to customer inquiries (email, website, chat, phone, etc.)
- Collaborate with various teams to answer customer questions and resolve customer issues.
・Other incidental work (translation, etc.) ...

・Response to customer inquiries (email, website, chat, phone, etc.)
- Collaborate with various teams to answer customer questions and resolve customer issues.
・Other incidental work (translation, etc.) ...

Overview: Respond to inquiries from mail order customers via phone, email, and chat.

Training will be provided upon joining the company.
Inexperienced people can apply!
You will work in Tokyo (Toranomon) or Yokohama (Minatomirai). ※chooseable
Applications are limited to residents of Japan.

The customer is Japanese, and we communicate in English within the company. (You can read and write using a translation tool and the level is OK)
...

☆★Five years have passed since the service was released, and the number of users has exceeded 5 million! ★☆

We are developing the Sukima Byte app business with the mission of "creating an infrastructure that expands life's possibilities through 'work'"!
We are currently looking for someone to be in charge of customer support!

<Specific duties>
・Monitoring and scoring of inquiry response quality
・Monitoring and feedback after scoring
・Feedback using teaching/coaching
・Coordination with operations manager after feedback
・Manag ...

現在少ないフルリモートポジションの新規募集です。日本と米国に支社を持つリーガルテック企業にてカスタマーサクセスとしてチームをリード（経験により異なる）していただきます。


職務内容

* 導入担当者が導入をサポートし、ユーザーがスムーズに使い始められるようにする。
* ユーザーのスキルアップを支援する。

* 定期的なミーティングやニュースレターを通じて、ユーザーに最新情報や機能 ...

• Reviewing website content, including text and images, to ensure that it follows company guidelines Reviewing content to determine if it violates any laws or regulations, such as those pertaining to hate speech, bullying, or harassment • Reviewing content for plagiarism or copyright infringement, or for obscene language or pornographic images • Reviewing content for obscene language or pornographic images, such as photos or videos, which might violate state laws regarding child pornography
• Monitoring social media channels for illegal activity ...

15+ years of experience in IT and SAP GRC Access Control.
Strong expérience in User management (création, modification, suppression) and authorization profiles
Experience in SAP Security administration
Experience in SAP identity and access management,
Experience in Role redesign, Role Authorization, Security configuration, Performing Risk and Control self-assessments.
Excellent communication skills, knowledge of IT controls, business processes within a manufacturing environment.
Understanding of information security baselining and risk frameworks ...

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

We're seeking a bilingual Customer Service Specialist to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.


Description

* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly ...

You will support the improvement of classroom services and also serve as the president's secretary.
We are also looking for someone who is fluent in English, as we will also be in charge of interpreting for the president when he travels overseas.
The position we are recruiting for this time is to promote CS improvement, which is a department directly under the president.As we expand the number of classrooms not only throughout Japan but also overseas, we will be working as a third party to improve customer satisfaction at existing classrooms. We will p ...

・Management of an e-commerce site specializing in cosmetics.
・E-commerce site administration including advertising setup and sales management.
・Negotiations with platforms such as Amazon and Rakuten Marketplace, as well as with external ・operation agencies.
・Product registration and inventory management, including new product listings and stock coordination.
・Customer support via email correspondence. ...