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Updated 2024-04-21
Activated 2024-04-21
Activated 2024-04-21
[Customer Support] Operate the Sukima Byte app! <Remote OK> <120 days or more annual holidays>
- Recruiter
- Staff Level
- Remote Work
- Maternity Leave/Childcare Leave
- Less Than 20 Hours of Overtime
- More Than 120 Days off per Year
- New Year's Holidays
- Business Expansion
- Career Options Available
- Startup Company
- Urgent Hiring
- Rapidly Growing
| This posting is managed by: | INBOUND TECHNOLOGY CO.,Ltd /インバウンドテクノロジー株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Customer Service - Call Centre Manager/SV Customer Service - Telemarketing/Telesales |
| Industry | IT - Other |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
☆★Five years have passed since the service was released, and the number of users has exceeded 5 million! ★☆ We are developing the Sukima Byte app business with the mission of "creating an infrastructure that expands life's possibilities through 'work'"! We are currently looking for someone to be in charge of customer support! <Specific duties> ・Monitoring and scoring of inquiry response quality ・Monitoring and feedback after scoring ・Feedback using teaching/coaching ・Coordination with operations manager after feedback ・Management of team members |
| Company Info |
◎Remote work possible! ◎We have a comprehensive welfare program! |
| Working Hours | 10:00-19:00 (1 hour break) |
| Job Requirements |
[Required requirements] - Passionate about ``nurturing and growing people'' ・Sympathy for vision, mission, and values ・Over 1 year of SV experience in a customer support organization Those who have experience in quality control such as QC/QA/monitoring feedback [Welcome requirements] ・Both toB and toC CS/call center experience ・Team management experience |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Salary | JPY - Japanese Yen JPY 4500K - JPY 7000K |
| Other Salary Description |
<Employee stock ownership plan> A system that allows employees to purchase company stock (*requires membership in a stock ownership association) <Book purchase> Company purchases books necessary to deepen industry knowledge <Seminar cost subsidy> Subsidy for seminar participation fees necessary for work <Shuffle lunch expense subsidy> Subsidize meal costs for inter-department shuffle lunch once a week <Club activities> Subsidize expenses according to activities so that people can interact through hobbies etc. <Team building> You can use a fixed budget as you like to activate team communication. <Wedding gift money> Providing congratulatory money to married employees |
| Job Contract Period |
Full-time employment |
| Nearest Station | Shinbashi Station |
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