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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 15731-45listings

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

ー電話やEメールで、予約前後の問い合わせや予約後の変更の対応
ーお客様の連絡窓口となり、問題解決等をご対応
ークライアントとカスタマーの間に入り、双方の関係構築をサポートいただきます。 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

• Handle program coordination, voucher store operation, and some test center support
• Monitor and support the customer service team to enhance customer satisfaction
• Assist administrators with issues regarding test delivery ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

* This is a hotel that has been selected 2 out of 5 places on famous travel sites! *
As an opening staff, you will be responsible for customer service and operation for apartment hotel guests.

<Details of work>
・ Check-in / check-out
・ Reservation work (including telephone reception)
・ Information service (information in the hall, etc.)
・ Hotel system input management
・ Complaint processing
・ Various agency services

Such

* Promotion to a hotel manager is possible based on experience etc. ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

1) Understand the scope and objectives of the service team ensuring successful achievement of targeted performance goals.
2) Develop procedures and process to establish an effective workflow of the service team
3) Make sure all necessary operational reports are available for client and internal reviewing, and analyze the reports to identify opportunities for improvement
4) Conduct regular meetings effectively to discuss the operations issues, document meeting minutes and action items
Project financial performance:
1) Responsible for team budget de ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

As Customer service, you will be responsible for all inquiries coming from customers and internal sales.


Description

* You will receive inquiries regarding the repair of the jewellery products by phone or email
* Data input after the inquiries
* Request support from related departments
* Complaint handling
* Other duties when requested


Profile

* You have Customer service experience
* You can adapt to new environments
* You have a high willingness to acquire new knowledge
* You have a native level of Japanese and can send ema ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

As Customer service, you will be responsible for all inquiries coming from customers and internal sales.


Description

* You will receive inquiries regarding the repair of the jewellery products by phone or email
* Data input after the inquiries
* Request support from related departments
* Complaint handling
* Other duties when requested


Profile

* You need to have knowledge / experience in Jewellery (Call center, sales, back office)
* You can adapt to new environments
* You have a high willingness to acquire new knowledge
* Yo ...

Job Description

当企業では現在オンラインゲームのプレイヤーサポートを行える熱心な経験者を募集しています。
高いコミュニケーション能力、専門知識とノウハウを活かしてプレイヤーから報告される最新の問題を解決し、サポートチームの管理運営行っていただきます。

【具体的な仕事内容】
■各言語のカスタマーチームの管理運営
■英語プレイヤーがゲームプレイ中に遭遇した問題を解決
■プレイヤーから送られる ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter ACS Japan K.K. / ACS Japan株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 7000K - JPY 8000K
(Monthly Salary Range: JPY - Japanese Yen JPY 583.333K - JPY 666.667K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

• Act as a primary contact who manages license agreement related matters.
• Manage license related matters and/or services.
• Acting as Inside Sales for to find out the revenue growth opportunities.
• Lead quarterly revenue forecast.
• Strategic analysis and documentation of revenue data for Sales team.
• Data maintenance related to account. Agreement ordering.
...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Manager of Customer Care Operations will be responsible for supporting Japan. Their primary functions are developing and implementing strategies that align with the organization vision to enhance the Customer Experience while adding operational efficiencies and achieving performance results at the contact center locations


Description

* Collaborate with business units, project sponsors, and users to identify project scope and focus, develop or monitor project initiatives, implement project requirements plans, processes, required tools to ensur ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Liaising between software engineers and clients to relay messages regarding software management and technical difficulties.


Description

Communicate directly with customers across multiple platforms (email, phone, live chat,): fielding a variety of questions, emailing return labels, cancelling or editing orders and most importantly, continuing our culture of an awesome client experience.

Relay information about any software problems or special requests made from clients.

Provide excellent customer experience at all parts of the client's inte ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Providing guidance, instruction, direction and leadership to the customer service team for the purpose of achieving high sales growth, improving call centre performance and profit generating customer service.


Description

* Keep up with day-to-day management duties such as scheduling, shift approvals, team and one-on-one meetings.
* Act as primary owner of team work flows (how customer issues are routed and resolved); have a working knowledge of all work flows and train and coach employees to ensure they are followed.
* Constantly evaluate wor ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Call Center Supervisors help train and motivate call center representatives as they answer questions, handle complaints, and provide support for clients. They assist in hiring and training employees, monitoring representative progress, and coaching them to cultivate the knowledge and skills to provide excellent service to customers.


Description

* Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.

* Ensuring agents understand and compl ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

* Be responsible for the induction and ongoing training of the customer service representatives.

* Develop and maintain the traingin material.


Description

* Design tailored training plans (induction training to refresher training.

* Train customer service representatives.

* Help customer service represenatives learn and master the knowledge of products, business procedures and operation systems.

* Keep up-to-date with market knowledge


Profile

* Experience within the tourism industry
* Excellent Japanese and English (or ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Respond to calls from customers solving queries regarding the clienst computer networking products.

Manage the customer support team with guidance and support maintaining team efficiency and knowledge enabling the team to support customers and maintain a high standard of service support.


Description

* Receive calls from the customers, answer and solve the questions or problem regarding the products.

* Help mange the Customer Support Team, evaluation of the Team Members.

* Dairy jobs performance management and guidance, Team efficiency ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Bridge the gap between Japanese service users and accommodation clients.


Description

Give excellent personalised customer service and manage the needs of all customers through phone and email

・ Identify and escalate issues to supervisors

・ Ensure feedback from customer to further improve customer service

・ Understand and deliver business strategies and improve customer services through the execution of self-service


Profile

* Problem Solving Skills
* Team Player
* Time Management Skills
* Great Communication


Job O ...