We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our
Privacy Policy.
Click here to hide this one-time notice.
Click here to hide this one-time notice.
Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Updated 2024-04-22
Activated 2024-04-22
Activated 2024-04-22
Client Support Leader for Global Investment Company
- Recruiter
- Manager Level
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | Finance - Other |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
You will be part of the customer support team, preparing reports and handling the Team's schedules and checking performance, occasionally assisting clients on account related inquiries. Description You will be part of the customer support team, preparing reports and handling the Team's schedules and checking performance, occasionally assisting clients on account related inquiries. Among the Main Responsibilities: * Supervision and control of Team's performance, providing feedback and improvement plans * Team scheduling * Providing customer service to all clients through calls and chats * Communicate and coordinate with Teams abroad for reports Profile The ideal candidate comes from the financial services industry and has management experience. Among the main qualifications: * Customer service experience in the Financial Services industry * Experience with Team supervision, including arranging schedules, checking and improving staff performance * Resilient attitude to cope with objections/pushback and provide solutions * Fluent / Native level of Japanese (both verbal and written) * Good English language skills to communicate with Teams abroad Job Offer * Very good work-life-balance * Flat working culture * International job scope working with Teams abroad To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675. |
| Company Info | Our client is a global investment firm. |
| Job Requirements |
The ideal candidate comes from the financial services industry and has management experience. Among the main qualifications: ・ Customer service experience in the Financial Services industry ・ Experience with Team supervision, including arranging schedules, checking and improving staff performance ・ Resilient attitude to cope with objections/pushback and provide solutions ・ Fluent / Native level of Japanese (both verbal and written) ・ Good English language skills to communicate with Teams abroad |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 1500K - JPY 9500K |
Additional listings by this company
- Customer Service for Women's Health & Fertility Solutions / JPY - Japanese Yen JPY 4000K - JPY 6000K
- Record Management Associate for Global Corporation! / JPY - Japanese Yen JPY 3500K - JPY 4500K
- Travel Consultant - Global Travel Company up to 5.5M JPY! / JPY - Japanese Yen JPY 4500K - JPY 5500K
- Trainer Specialist - Customer Service 7M / JPY - Japanese Yen JPY 3500K - JPY 7000K
- Customer Support Representative for Global Fintech! / JPY - Japanese Yen JPY 5000K - JPY 7000K
- Client Services Executive at Forex Trading Firm! / JPY - Japanese Yen JPY 3500K - JPY 4500K
- Customer Support Representative for Global Fintech! / JPY - Japanese Yen JPY 5000K - JPY 7000K
- Client Advisor for Global Retail Brand / JPY - Japanese Yen JPY 4500K - JPY 6000K
- Catering Events Manager - Global Software Company 6.5M JPY... / JPY - Japanese Yen JPY 4500K - JPY 6500K
- Customer Service Coordinator for a Luxury Fashion House / JPY - Japanese Yen JPY 5500K - JPY 7000K
You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
