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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 9431-45listings

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

My client is looking for an experience customer service manager/supervisor to step in and support a small, but growing team of currently two members. The pervious customer service team was outsourced, but now will be shifting to have a customer service team directly in the office. This role will also help with a new CRM implementation project that will be happening later this year.


Description

* Customer Service startup development including the creation of training manuals
* improving KPI (lead time, call time, abandon rate etc.)
* Implement ...

Job Description

カスタマーサクセス担当者を募集!
主には購入いただいたお客様とのリレーション作りや、SNSを活用したユーザーとのコミュニケーションをお任せさせていただきます。
始まったばかりの事業において、ユーザーの方との関係を構築できるやりがいのあるポジションです。

具体的には
・購入いただいたお客様とのコミュニケーション(商品発送前後のご案内や、各種お知らせの作成・配信等)
・お客様コミ ...

Job Description

[Business description]
Customer support for products and services of the world's top clients! We mainly handle inquiries about various products (smartphones, tablets, etc.) and services (e-commerce, etc.) provided by major global companies that are among the top 10 in the "Fortune 500".

[Application background]
October 2018 in Japan: We plan to expand our business rapidly in the future. We are currently recruiting nationwide as starting members!

[Charming point]
-Many of the world's largest call center companies, with customers that are well-kno ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

You will be in charge of customer-specific support for the Administrator Business Service. After introducing the company's business trip and expense management cloud cloud system, we will provide technical support to customers who have contracted for administrative services on behalf of client companies.

[Specific work]
1. Support business
・ Troubleshooting support
・ Answer to inquiry
2. Configuration change work based on customer requests
3. Management and maintenance of customer environment
4. Window operations in service operation
・ Re ...

Job Description

Work at the world's top foreign consulting company.
The duties of helpdesk include but are not limited to the followings:

・ For inquiries about problems with Windows PCs, Macs, and mobile phones (Android, iOS) loaned by the company, transfer them to the necessary parties.
・ Release and exchange IT equipment at service counters.
・ Support the continuous provision of services by maintaining and supporting IT equipment installed at locations.
・ As a location pilot for IT services provided by the company, we will promptly carry out preparator ...

Job Description

You will be in charge of customer service and mobile phone sales at the mobile phone shop operated by our company.

Explanation of various plans and products.
Procedures for changing or canceling a model
Response to inquiries
Planning of sales events
Improvement of services, etc. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

・ Overseas inquiries
・ Inquiry analysis
・ Operation improvement ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We will handle the overseas project operation management of customer support projects mainly for game applications.

We undertake customer support for applications operated by clients. We will bridge between Japanese, English, Korean, Chinese, and other multilingual bases in Japan, the Philippines base, and external partner companies. We gather information within the company and hold meetings and negotiations as a contact with client companies.

We will promptly convey the instructions from the client to the site and utilize them for operation, or cr ...

Job Description

同社が提供する決済サービスはWeb、モバイルアプリにクレジットカード決済機能を簡単に導入できる決済サービスです。「決済導入に時間がかかる」「手数料が高い」「APIがわかりにくい」という複雑な決済サービスの問題を解決し、導入を圧倒的に簡単にすることで、インターネット上のビジネスの可能性を拡げています。
本ポジションでは、問い合わせ対応をはじめとした以下の業務をご担当いただきます。

...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

My client is looking for a Customer Service manager to step in and support a small team with the order management and complaint/request handling of various vendors and institutions across Japan. This is a role which will require a significant background in ERP usage and leadership skillset.


Description

* Respond to inquiries from customers, distributors and Sales reps by phone and email

(Price, catalog, regulatory, product shipping status, etc.)

* Take and handle orders from customers & Sales reps (Tel / Fax / Email).
* Enter orders int ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As a CustomerService Manager, you will be responsible for managing two teams in serving customers in one of our key regions. Your role is to ensure to provide outstanding customer and scientific support, measured by net promoter scores and other key KPIs.


Description

* Responsible for managing regional customer service activities including order management, maintaining customer databases, meeting sales targets and resolving supply chain, stocking, or shipping issues.
*




* Cultivate an environment that encourages maximum productivity ...

Job Description

グローバルカスタマーサクセスおよびオペレーションコーディネーターを募集します。経験やスキルに合わせて配属を決定します。

【具体的には】
1, グローバルカスタマーサービス
世界各国で利用されているオンライン決済サービスを提供している企業のパートナーとして、利用しているユーザー(法人メイン)からのメール、チャット、電話でのお問合せに対応します。
お問合せは日本語8割、英語2割です ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Work from home and support customer virtually.


Description

* Identify and assess customers' needs to achieve satisfaction.
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools.
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions
* Take the extra mile to engage customers
* Manage ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Our client has a lot of open positions for Junior candidates with max 3-5 years experience!


Description

* This is an open application as there are a lot of different positions available.
* Send us your profile and we can discuss this together with you!


Profile

* Native level Japanese and fluent level of English
* Max 5 years experience
* You want to learn and be part of a growing internet company


Job Offer

4-5M JPY

International growth opportunities


To apply online please click the 'Apply' button below. For a confide ...

Job Description

在宅勤務カスタマーサポートアドバイザーとして、スマートフォンやタブレットまたはデスクトップコンピュータのような、世界的に注目されている製品をサポートしていただきます。お客様との最初の接点として、世界的なテクニカルブランドの声となってもらいます。


職務内容

* 商品やサービスに関する問い合わせ対応

* お客様情報、またサポート内容のデーター管理

* 深刻化した問題に対応し、必 ...

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