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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

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Job type : IT Help Desk

Language preference :English

Displaying 16261-75listings

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Hearing from customers about current software development methods and quality problems, we introduce overseas produced solutions to help solve problems.

Based upon your own software development experience, you will be able to solve a wide variety of software development problems.
Through advising customers you are not only introducing software tools but also providing maintenance support, Japanese localization of the tools, marketing, etc.

As an engineer, you can take on the challenge of cultivating new business by taking overseas trips to the dev ...

Job Description

[Business description]
Provide feedback on existing curriculum to improve training
 Analyzing information of learning materials and learners
 Learning environment management
 Appropriately respond to the needs of learners
 Assess learner performance
 Evaluate class and individual agent level performance
 Follow-up and additional training for new employees after completion of new employee training
Participate in client interactions (including effective curriculum feedback)
● Perform other relevant obligations and assignments a ...

Job Description

[Business description]
・As a supervisor (SV), you will be required to provide daily work support, KPI management, and coaching for telecommuting advisors. Like our advisors, we put our customers first, and coach them daily so that they can grow.
・Daily staff, KPI management, call monitoring, coaching
・Responding to problems escalated by advisors
・Analysis, reporting, action and follow-up to improve customer satisfaction
・Holding and participating in team meetings.
・Queue management in real time
・Identification of business improvement ...

Job Description

[Business description]
Customer support for products and services of the world's top clients! We mainly handle inquiries about various products (smartphones, tablets, etc.) and services (e-commerce, etc.) provided by major global companies that are among the top 10 in the "Fortune 500".

[Application background]
October 2018 in Japan: We plan to expand our business rapidly in the future. We are currently recruiting nationwide as starting members!

[Charming point]
-Many of the world's largest call center companies, with customers that are well-kno ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As the company's infrastructure engineer, he will be responsible for the operation and maintenance of servers and networks. Recruitment for managerial candidates.

[Specific duties]
1. Server administrator
Operation and maintenance of various types of server infrastructure
Examples: Active Directory server, DHCP server, DNS server, Windows server (SCCM: for System Center Configuration Manager), Lanscope, RedHat Linux server

2. Network Engineer
Operation, maintenance and management for internal networks
Example: NW devices including wireless net ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

You will be in charge of overall ICT planning.
You will be responsible for the tasks that suit your aptitude, and will lead the task as a driver of technological innovation.

【Mission】
We propose policies and plans for the IT infrastructure, networks and various systems of the head office and domestic and overseas group companies, and contribute to the achievement of consolidated targets by timely introduction and deployment of each measure.

[Specific work]
1. Participation in and proposal for the grand design of next-generation systems
Part ...

Job Description

• Coordinate, operate and monitor all data center operation and main equipment room related activities to ensure operational stability at all times.
• Physical support (e.g. troubleshooting of hardware, labeling, root cause analysis, trend analysis, break/fix, smart hands, hardware checks and upgrades)
• Physical network support. (e.g. voice, network, circuit ) including cable management (including heartbeat, HBA, SAN fabric)
• Hardware deployment, support, supervision & installation. (e.g. construction work, cabling, power, rack/un-rack, s ...

Job Description

Work at the world's top foreign consulting company.
The duties of helpdesk include but are not limited to the followings:

・ For inquiries about problems with Windows PCs, Macs, and mobile phones (Android, iOS) loaned by the company, transfer them to the necessary parties.
・ Release and exchange IT equipment at service counters.
・ Support the continuous provision of services by maintaining and supporting IT equipment installed at locations.
・ As a location pilot for IT services provided by the company, we will promptly carry out preparator ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

[Overview]
We provide network services for corporations.
This position covers the following:

・Network monitoring
・Inquiry correspondence
・Troubleshootong
・Interpretation/translation (phone/email)

[Career path]
Eventually, it is possible to transfer to sales, engineers, office work, etc. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

大手外資系化学メーカー企業でのITインフラ・ネットワークに関連する導入・保守や、技術サポートに携わります。


職務内容

* ネットワークのシステム監査、運用保守
* インフラサポート対応
* グローバルITチームとの連携・協働


理想の人材

* ITインフラ・ネットワーク運用・導入・保守関連の経験をお持ちの方
* サポート対応の経験をお持ちの方
* ビジネスレベルの英語力をお持ちの方


条件・ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

情報インフラ(ノーツ・Eメール・チャットなどのコミュニケーションツール)、FTP、ファイルサーバ、バックアップサーバ等の導入、運用保守業務や社内ヘルプデスクをおまかせします。 ...

Job Description

BiOS is looking for a bilingual data center operator to provide services for several Japanese and international clients.

Responsibilities
・ Provide facility support and escort visitors inside the data center
・ Manage server room entrance/exit record
・ Server/network rack management: correspond to requests including open/close, key rental/management, layout management, etc.
・ Secure rack mount space, manage rack floor layout
・ Provide server related services including; kitting, racking/removal, power on/off, cable connection/disconnectio ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Business description]
・Investigation of the current status of the client environment
・Vision and mission confirmation
・Service specification design
・Help desk operation design
[Recruitment background]
This is a recruitment for organizational strengthening as the business continues to expand.
[Charm]
With a background that has grown especially for help desks, we can offer service proposals to customers from a vendor-neutral, neutral position. ...

Job Description

法人向けネットワーク/データセンタ関連サービス企業です。
ネットワークオペレーションセンターのサポートスタッフ (ジュニアレベル、未経験可)を求めております。

外資系企業から公官庁まで幅広いお客様の各種ネットワーク関連サービスをご担当頂きます。
機械、ケーブル、ITに興味のある方、9月4日に会社説明会を開催されます。
マルチカルチャーの職場でIT技術にご興味のある方でしたら、どなたでも ...

Job Description

[Work summary]
You will be in charge of customer-specific support for the Administrator Business Service. After introducing the company's specialized cloud cloud system, we will provide technical support to customers who have contracted for administrative services on behalf of client companies.

[Specific work]
1. Support business
・ Troubleshooting support
・ Answer to inquiry
2. Configuration change work based on customer requests
3. Management and maintenance of customer environment
4. Window operations in service operation
・ Regular cus ...

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