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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 2241-20listings

Job Description

私たちは合宿免許のポータルサイトや多言語運転免許情報サイトを運営し、日々お客様に価値ある情報を届けています。

これから日本で免許取得を考えているお客様向けに中国語対応が可能なスタッフを募集しています★

【仕事内容】
1. 合宿免許受付業務
・免許取得や合宿免許に関するお問い合わせ対応(WeChat・LINE・電話)
主に中国語を主とした言語をご利用のお客様対応
・提携教習所の案内・申込手 ...

Job Description

We’re looking for a Customer Support Agent who has an excellent command of both Japanese and English to join our growing team in Tokyo. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

【Your mission】
Wise has already pioneered new ways for people to transfer money across borders and currencies.
Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.
Your mission is to bring about the ...

Job Description

★2006年~2019年連続、日本人が移住したい国No.1
★コロナ禍でも海外就職ができる
★グローバルキャリアの可能性を広げられる
★入社後の研修、フォロー体制はマレーシアでトップクラス!

マレーシアで海外勤務にチャレンジしてみませんか?
外資系企業でキャリアを積みながら、日本語と英語のスキルを活かしたい方には最適です。


【業務内容】
・電話、電子メール、チャットにてカスタマーサポー ...

Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 375K *Divided into12 month )

Japanese Level Native Level
Job Description

[Business content]
・Use the chat function to respond to player inquiries
・Achievement of KPIs
・Prompt and professional response always from the player's perspective
・Sharing ideas to improve services from a player's perspective
・Building friendly relationships with users

[Recruitment background]
We are recruiting initial members for a new large-scale project!
Joining period: Mid-March

[Attractive points]
Since this is a new project, there are no precedents or detailed rules. You will be able to play an active role as a pioneer in ...

Job Description

You will be in charge of technical support and customer support for medical devices as an administrator.

・Staff management and development ・Business management ・Numerical management
・Client support (working as a point of contact for clients, providing business reports and meetings in English, etc.)
*Escalations and manuals are in English, so being able to communicate in English is essential.
・Responding to inquiries from medical personnel, device users, and their families

<Main duties of the position>
● Follow-up and development of ...

Job Description

HCL Tech is a global ICT services company. Due to business expansion, we are hiring back office BPO operation support personnel!

As the person in charge of client projects in Japan, you will work with domestic and international teams to carry out operational support work.

If you are looking to build a career in back office work in the ICT service industry, or are thinking of taking a step up, why not join our team and demonstrate your capabilities? We look forward to your application!

*Depending on your experience and location, we may introduce ...

Job Description

The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.

Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?

【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business

[Attractive point]
・You can hone your customer service skills at a first-clas ...

Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

Job Description

〇Team management

・Staff management

・1:1

・Secondary response, escalation response

⇒ Measures, plans, and operations to improve response quality

We accept various requests from wealthy customers such as [members of credit card companies] and [owners of luxury cars], and handle travel, restaurant, theater tickets, merchandise, etc.

◆Work flow◆
(Main duties: Telephone support/research)
▪Receive requests by phone
▪ Investigate (administrative work on PC, etc.)
▪ Arrangements (Issuance of theater tickets, travel ticket ...

Job Description

世界に20拠点を構えるグローバル企業「TEN」で、あなたらしくご活躍してみませんか?

TENは富裕層向けのコンシェルジュサービスを展開している会社です。日本法人ではクレジットカード会社の会員様や高級車のオーナー様に向けてサービスを提供しています。

グローバル企業の一員として、お客様のニーズにお応えするという「おもてなし」の精神をもってサービスに携わりたい方を募集しております。

【 ...

Job Description

【クレジットカード会社の会員様】 や、【高級車のオーナー様】 など
富裕層のお客様から様々なご依頼をお受けして旅行やレストラン、観劇チケット、商品などを手配するお仕事です!

国内外の旅行に関する要望も多く、

" 地元で人気のレストランや観光スポットを教えて "
" ハワイに行くので、フライトやホテルを予約してほしい "
" 日本語が分かる通訳の手配をお願いします "

といったあらゆるニーズ ...

Job Description

Roles and Responsibilities
• Monitor and drive teams to ensure all KRAs are achieved.
• Work along with peers and supervisors and Quality team to meet the KPIs.
• To motivate, develop and mentor team members in a dynamically changing environment.
• Monitor transactions and provide qualitative/constructive feedback to the team members
• Drive process performance to achieve and exceed SLA deliverables.
• To create a conducive and stimulating environment for the teams to accomplish their goals.
• Manage expectations of his/her team m ...

Job Description

★Recruitment support for companies using the global human resources job search site “Daijob.com”★
You will be responsible for creating job openings, bookmarking support, scouting, etc. for Daijob.com site clients, and working to improve and revitalize the site's usage rate.

*This position does not involve any new development sales.
 
■Specific work content
1. Collaborate with sales staff to determine support content
2. KPI formulation in line with recruitment goals
3. Creation of posted information (recruitment, company overview, poi ...

Job Description

agodaは、宿泊施設やフライトなどのオンライン旅行予約プラットフォームです。
当サイトを利用するお客さまは、ご自身で旅行をプランニングされて渡航されますが、予想外のトラブルが起こることもあります。

「天候が悪くて飛行機が飛ばない!一部返金はできないか?」
「現地でコミュニケーションがとれない。どうすればいい?」

そのようなお困りのお客さまに、日本語や英語で対応をしていただきま ...

Job Description

[Job summary]
You will be entrusted with primary failure support for IT products of foreign-affiliated manufacturers.
Specifically, when a system failure occurs, you will be asked to take command until the recovery is completed.
Although it is a job that requires communication skills because we will cooperate with all related parties,
Technical knowledge can be learned through work, and people around you will always help you.
In addition, since the related parties and developers are overseas vendors, there are times when inquiries are conducted in E ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

◆Duties Include

・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks(Translation, etc.)

◆Example Day at Work

9~10 Morning routine: Get coffee, say hi to everyone, and check your messages from the day before.
10~12 Catch up: Handle outstanding tickets that came in overnight
12~13 Lunch Break
13~14 Squad up: Help out other departments with minor tasks and translations
15~17 Chat Support: Handle custome ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

◆Duties Include

・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks(Translation, etc.)

◆Example Day at Work

9~10 Morning routine: Get coffee, say hi to everyone, and check your messages from the day before.
10~12 Catch up: Handle outstanding tickets that came in overnight
12~13 Lunch Break
13~14 Squad up: Help out other departments with minor tasks and translations
15~17 Chat Support: Handle custome ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As a Travel Consultant, you will be the key point of contact for clients, ensuring seamless travel experiences by confirming reservations, providing expert advice, and staying updated on industry regulations. Your role involves applying client policies, offering general travel guidance, and maintaining a comprehensive understanding of travel supplier rules to deliver accurate and efficient customer service.


Description

* Search and confirm travel reservations for the customer.
* Understand and accurately apply client travel policy and requireme ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

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