Customer Support ・ Jobs in Japan search results

No.1 country for Japanese people to move to from 2006 to 2019 consecutively
★Even with the Corona situation, you can find a job overseas
★Expand your global career possibilities
★Training and follow-up system after joining is high levels in Malaysia!

Would you like to try working overseas in Malaysia?
If you want to utilize your Japanese and English language skills while building your career in a foreign company, this is the perfect opportunity for you.

[Job Description]
1. You would be a Customer Care Executive providing customer supp ...

job description:

======================================
Use your English skills and customer service experience!
Hybrid, telework negotiable
======================================

You will be active as a customer service specialist at a client (a major foreign-affiliated travel reservation site)!

from guests and accommodation facilities
For various inquiries,
It is a job that corresponds in Japanese and English.

＼Details of work／
✬Customer service
・Inquiries before and after booking
・About billing
Such

＼Flow after join ...

At Cosentino are looking for a City Center Specialist to join our City Center. The City Centers are an example of Cosentino’s total commitment to the AD community.
The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands.

Showroom specialist manages a ...

As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform. His/her responsibility will include monitoring and moderating user-generated content to ensure that the final product is as per guidelines. ...

• Setting a clear strategy for CX for our Japanese and/or Chinese clientele
• Capture and address customer feedback and enquiry
• Ensure smooth daily operation by communicating with customers to resolve issues/discrepancies/concerns
• Provide constructive report from CX interaction record
• Communicate and work together regional colleagues
• Perform any ad-hoc duties as and when required ...

Job Description:
Responsible for Handing Customer Contacts and Data Entry to the System

Job Responsibilities:
Responsibilities for this position include but are not limited to:
・Handling calls from customers (Inbound calls: 80% / Outbound calls: 20%), emails and chats.
・Task Ratio of call handling vs. data entry: 70% : 30%
・Order taking, product/other inquiries (Event, Promotion, Bonus, Returns etc.) and complaint handling.
・Registrations of new members and data entry (incl. customer data such as name, address and order content ...

Our company provides rental Wi-Fi services mainly targeting tourists from North America and Europe.

Triggered by the lifting of the ban on inbound tourism from October last year, business performance is growing steadily.

Now that coronavirus infections have moved to type 5, we will strengthen our internal system in order to take action so that more customers can use it.

In this recruitment, we are looking for members who can work together to further improve service quality and improve customer satisfaction.

in particular···
■ Customer s ...

As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform. His/her responsibility will include monitoring and moderating user-generated content to ensure that the final product is as per guidelines. ...

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

Responsibilities:
1. Provide excellent customer service to all Clients and Customers;
2. Pick up phone calls from customers, deal with live chat and emails;
3. Contact for and coordination of product recalls;
4. Tracking of shipments;
5. Translation work;
6. Support Web-Analytics, as needed;
7. Perform other duties as assigned. ...

The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.

Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?

【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business

[Attractive point]
・You can hone your customer service skills at a first-clas ...

[Job Summary]
You will be entrusted with call center/help desk operations for the IT products of a certain foreign-affiliated manufacturer.
Specifically, in the event of a system failure, you will request the reception and maintenance (repair) team to respond, and direct the recovery to completion.
At the primary reception stage, we will take care of things that can be dealt with in the manual by ourselves and try to recover.
*The content of inquiries has become regular, and correspondence in English will be mainly by e-mail.

[Department]
Enginee ...

This is a business that provides support and operation judgment/consideration for retail stores around the world that use the EC site operated by our company for overseas. In addition, we also provide trade support services related to exports and guidance on improving shipping accuracy for domestic manufacturers. We would like to ask you to plan and execute measures to improve customer satisfaction, improve operational efficiency, and reduce inquiries.

【in particular】
・Propose and execute measures that make you want to use the site.

・Inqui ...

This is a business that provides support and operation judgment/consideration for retail stores around the world that use the EC site operated by our company for overseas. In addition, we also provide trade support services related to exports and guidance on improving shipping accuracy for domestic manufacturers. We would like to ask you to plan and execute measures to improve customer satisfaction, improve operational efficiency, and reduce inquiries.

【in particular】
・Propose and execute measures that make you want to use the site.

・Inqui ...

This is a business that provides support and operation judgment/consideration for retail stores around the world that use the EC site operated by our company for overseas. In addition, we also provide trade support services related to exports and guidance on improving shipping accuracy for domestic manufacturers. We would like to ask you to plan and execute measures to improve customer satisfaction, improve operational efficiency, and reduce inquiries.

【In particular】
・Propose and execute measures that make you want to use the site.

・Inqui ...

外資系キッチンウェア企業でのカスタマーサポート業務です。チーム制ですのでわからないことは質問できる環境です！


Description

カスタマーサポート

1 同社のすべてのチャネルでお客様に最適なサービスを提供する。

* 電子メール/電話での応対
* 顧客満足のため、ニーズを正しく把握する
* 顧客と信頼関係を構築する
* 適切な方法やツールを使用して、正確で有効かつ完全な情報を提供する
* 顧客 ...

A major hotel company's head office Guest Relations is looking for operators of "Japanese + English" and "Japanese + Chinese".

There are many foreign staff, and it is a multilingual workplace.
Would you like to make use of your work experience and language skills in hotels, travel industry, call centers, etc. in Japan? ...

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

フードデリバリーアプリを使用する日本国内のお客様及びドライバーの方々からのお問合せに対応して頂くお仕事及び本社への報告業務（英語）に従事して頂きます。
お客様及びドライバーの方々とのやり取りは電話かアプリ内のチャットになります。

＜お客様とのやり取り（日本語／英語）＞
・注文に関しての対応
・お支払いに関しての対応
・お客様のデータ入力／更新
・その他

※外国人のお客様と ...

We will provide customer support services for international air cargo.
Responsible for responding to inquiries regarding international parcel exports, monitoring transportation status, and managing and coordinating logistics.
* Point of contact for exporting air cargo (inquiries, logistics management, coordination)

・Monitoring of transportation status
・Responding to inquiries from customers
・Participation in regular meetings with customers
・Contacting and coordinating with overseas agencies
・Formulation of business improvement plan and ...