Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.
At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.
For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.
Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!
The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.
Description
The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...
You will develop and customize the use of generative AI.
You will conduct detailed analysis of the business processes of group companies to identify opportunities to improve efficiency using AI, and provide support for improving business processes through automation, predictive analysis, and decision-making by implementing AI.
We will work with users to adjust and improve AI solutions and collect feedback from within the company to make improvements. ...
・Customer service work available 365 days a year
・Responds to inquiries from customers using the online shopping site by both email and chat
・Responds to inquiries from customers who wish to register for the international shipping service and from existing customers by email. Supported languages are Japanese and English.
This is a customer service desk job for a service that sends products purchased on e-commerce sites in Japan to overseas shipping addresses in one go. Experience in international shipping and forwarding services can be utilized. ...
[Responding to airline ticket inquiries]
・We will respond in English to customer inquiries regarding airline tickets.
・We will respond in English to any problems that passengers may have while boarding the aircraft.
・We will respond in English for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
(inbound, outbound, chat, web form)
・Customer response (including complaint response)
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
...
[Responding to airline ticket inquiries]
・We will respond to customer inquiries regarding airline tickets in Thai.
・We will respond in Thai to any problems that passengers may have while boarding the aircraft.
・We will respond in Thai for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
・Customer support (including some complaint handling) *Manual available.
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get a refu ...
[3rd week - OK! English telephone operator】
We will respond to inquiries about accommodation facilities in English (chat/phone support)
Our main role is to respond to inquiries regarding accommodation facilities, but those who can speak English may also provide interpretation services.
*Japanese only is OK.
*Basic chat support only is OK. ...
[English telephone support for benefits]
We provide telephone support in English at the benefit application counter within the city hall.
- We respond to customer inquiries about how to apply, the start date, the date of deposit, whether you are eligible for the benefit, etc.
- We enter customer correspondence history into a computer.
*Depending on the situation, you may be asked to respond when foreigners visit.
*A manual is provided. ...
[French interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in French and Japanese.
We will respond using phone and chat. ...
[Vietnamese interpreter at a call center]
This job involves working at a multilingual call center.
You will answer customer inquiries in Vietnamese and Japanese.
You will respond via phone and chat. ...
[Call center English interpreter staff]
Simultaneously interpret conversations between customers visiting the store and store staff in Chinese and English over the phone.
We may also act as interpreters between customers and dedicated call center staff.
・English interpretation between customers and staff
・Use a dedicated system to search for services and enter response history
・Participation in business-related meetings
・Development of new staff, etc. ...
[English support for mobile phone rental]
We rent out mobile devices such as cell phones and Wi-Fi routers to customers from overseas.
・Customer support in English
・Reception and customer service at the counter
・Explanation of equipment operation to customers
・Confirmation and receipt of returned products
・Data input to dedicated system ...
[Week 2 ~ OK! Tagalog telephone operator】
Interpretation work at a multilingual call center.
We will respond to customer requests and inquiries using Tagalog and Japanese. ...
[3rd week - OK! Telephone operator in Spanish and Portuguese]
Interpretation work at a multilingual call center.
We respond to customer requests and inquiries using Spanish, Portuguese, and Japanese. ...
[Thai language interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in Thai and Japanese.
We will respond using phone and chat. ...
[English information for Osaka events]
This job is to guide you around the Osaka event building in English.
We will respond in English and Japanese to overseas and Japanese customers visiting the event.
・Guidance inside the building to customers who came to the event
・Presentation of commemorative gifts, etc. ...