Customer Success/Client Success ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Success/Client Success」 and expand your experience and expertise.

At, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Success/Client Success」.

For those with bilingual skills looking for work in Japan in 「Customer Success/Client Success」, please refer to the below list of jobs, or refine your search further. has plenty of jobs in Japan for bilinguals so let’s search to find your perfect matching job in Japan!

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Job type : Customer Success/Client Success

Language preference :English

Displaying 361-20listings

Job Description

This is a customer success position that supports the expansion of the Japanese market for unicorn companies (foreign affiliates) that provide payment services used around the world.
Expand the team together and recruit members to challenge the world!

We have been responsible for customer success and sales as a partner for the expansion of a company known overseas as a unicorn company in the Fintech field to Japan.
Surprisingly, the expansion of the Japanese market has been decided in 2022!
The current team of 50 people is expected to grow to 100 p ...

Job Description

Are you passionate about helping people? Are you inspired by meeting new people who are doing interesting things? Do you have hands-on experience building furniture or troubleshooting technical devices or are you excited to learn how? If so, read on!

CIC is looking for a full-time, early career Community Associate to join our team. This is a great opportunity for a natural ‘can-do’ individual with at least one year of professional work experience who enjoys working in a fast-paced environment.

You will join a Community ...

Job Description

Are you a Japanese speaking Retail Sales Associate, looking for a unique opportunity to sell premium and luxury brands whilst travelling to different parts of the world?

Do you have proven experience of providing excellent customer service, creating memorable and immersive experiences, allowing guests to indulge themselves in a creative and enjoyable retail environment?

If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return?

About the opportunity:

The cruise industry has ...

Job Description

Are you an ambitious sales professional with experience building meaningful client relationships? Are you customer oriented and know how to sell a good product? If yes, read on!

We are looking for a motivated sales professional with experience building meaningful client relationships to grow and support our innovation community. This person will contribute to the success of our CIC Tokyo Relationship Management & Sales Team.

You will be working alongside the leadership team in Tokyo, selling a product and service that has a ...

Job Description

New Zealand-based Edutech company Crimson Education was founded in 2013 with the idea that through personalized education, we can transform students into the world’s leaders of tomorrow.
Since then, we have rapidly grown into a mission-driven team who are dedicated to building the education system for the 22nd century.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK, and beyond.

【Roles responsibilities】
The Student Success Associate (SSA) ...

Job Description

What you will be doing:

Living and working on a cruise ship (you could be anywhere in the world!)
Creating an exceptional and memorable retail experience for guests on board
Maximising sales by promoting a quality range of premium watches through onboard seminars, presentations, and in-store events
Developing detailed and extensive knowledge of all products as well as the brand culture
Exceeding sales targets and delivering promotional events such as seminars and presentations

What you will receive:

Competitive salary and generous commission ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Job Description
[Double-digit year-on-year sales growth]
Develop human resource services specialized for logistics sites. An opportunity to produce results in the market share expansion phase and improve your sales and proposal capabilities. After interviewing clients (managers and recruiting managers in non-desk industries) about their recruitment issues, my job is to propose appropriate products that suit the company and solve the issues.
It is a highly influential job that solves the serious shortage of drivers by making proposals from the same per ...

Job Description

Job Description
[Main new customers]
Consulting services that combine marketing to support the management of customers ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

* Identify business opportunities, develop such opportunities, and incorporate them to the Off-Shore business activity with the objective to meet company targets in the country
* Articulate company's competitive advantages across its existing footprint and supply chains to secure the Offshore Business targets in the country


* Identify and source Offshore Business project opportunities - both fixed and floating
* Build and maintain a robust network of contacts in the market (i.e. potential partners, potential clients, etc.,)
* En ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Job Description

To develop sales plans and coordinate marketing strategies for customer management, within the context of the overall corporate plan and, where appropriate, recommend standards and set sales targets. Establishes and maintains sales relationships with customers, with the objective to grow business and achieve sales goals
1. Owner of Sales budget, Target setting, Gross Margins and EBITDA meeting all expectations, ensure expenses meet budget and are managed in the cost efficient way.

2. Responsible for developing Cluster & Mar ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

・Building and maintaining client relationships
・Developing strategies for online promotions of brands and products
・Offline networking and communication with customers

【Hiring background】
・Business expansion in Japan

Job Description

Sales, import, installation, and customer service for products from overseas manufacturers.

1, Pharmaceutical and supplement packaging machinery

2, Tablet press (pharmaceutical molding machine)

3, Serialization system (IT solution for assigning serial numbers to products)

<Main duties>

・Visits to the customers on the sales list, interviews about the current situation, and proposals (target of 10 cases per month)

・Customer follow-up until delivery arrangement and product operation

・Support for large projects

・Direct visits ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

The successful candidate will lead Customer Success/Support for overseas customers of the company's SaaS products.

■Job details
・Onboarding customers and leading them to solutions to their issues.
・Promote further utilization of customers who have completed the above
・Support for customers with low utilization rates to promote their use of the service.
・Study and implement measures to encourage customers to use the functions.
・Improvement of the implementation process and proposal of functions
・Approaches and responses for contract ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Recruiter United World Inc

Asia Japan Tokyo


JPY - Japanese Yen JPY 6500K - JPY 10000K
(Monthly Salary Range: JPY - Japanese Yen JPY 541.667K - JPY 833.333K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Fluent
Job Description

[Details of work]
It is a job that draws out the management issues and human resources issues that enterprise companies have, proposes learning platforms, and is responsible for acquiring new contracts.
In addition, you will be responsible for communication that connects Japan with your home country (Portland, USA) and development bases (Beijing, China), and will actively contribute to the functional development of products.

・ Communication connecting the home country (USA) and development base (China)
・ Approach to prospective customers by pho ...

Job Description

We provide business support for Japanese clients in China.
We are currently recruiting for the position of Customer Success Account Executive.

[Business content]
After proposing a sales simulation to the customer and ascertaining the acceptability of the product,
From business strategy planning to marketing strategy design, we will provide comprehensive support necessary for developing the Chinese market.
We support clients who are newly entering China,
It will be a client (mainly SDR) that is already developing business in China. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

This is a customer success position that supports the expansion of the Japanese market for unicorn companies (foreign-affiliated companies) that provide payment services used around the world.

As a partner for expanding Japan of a company known as a unicorn company in the Fintech field overseas
Has been responsible for customer success and sales.
The current 50-member team is expected to grow to 100 more.

Inquiries mainly from customers of companies using payment services
(Japanese / English email, phone, live chat) will be h ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

-Develop successful users throughout CSM activities
-Be responsible for your teams’ books of business
-Be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion, and advocacy
-Monitor your teams books of business to identify risks and opportunities, taking action as appropriate
-Maintain relationships with the user community and manage board meetings of the user community.

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

• Build continuous relationships with customers.
• Analyze customer’s exhibits & sales status
• Propose solutions to increase sales further
• Introduce new features and respond to inquiries
• Utilize customer opinions and requests to improve services
• Prepare reports (Japanese and English) ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ ★ Manager Level
Job Description

• Achieve annual sales target
• Enhance business growth in Japan
• Developing proposals and modifying ideas for clients
• Maintain deep relationships with key industry leaders, client-side marketing executives and ad agencies
• Collaborate with other departments and business units
• 2+ years of work experience in media sales or creative agency
• Has a record of exceeding revenue goals
• Knowledge in digital media business and agency partner
• Excellent presentation skills
• Kn ...