Customer Success/Client Success ・ Jobs in Japan search results

[Business content]
・Strategically conduct search, marketing, and contact based on the client's request, trace back the client's value to the candidate, and provide end-to-end support until joining the company
・Provide consulting and career consulting for hiring while staying close to customers and candidates
・Disseminate ideas and information to make everyone's work easier, and implement improvements

[Recruitment background]
It hasn't even been a year yet and the number of employees is expanding to 14 people.

[Career path]
① You will b ...

No.1 country for Japanese people to move to from 2006 to 2019 consecutively
★Even with the Corona situation, you can find a job overseas
★Expand your global career possibilities
★Training and follow-up system after joining is high levels in Malaysia!

Would you like to try working overseas in Malaysia?
If you want to utilize your Japanese and English language skills while building your career in a foreign company, this is the perfect opportunity for you.

[Job Description]
1. You would be a Customer Care Executive providing customer supp ...

本プログラムは、アムウェイにおけるセールスの専門職としてご活躍いただくための育成プログラムとなっており、業界未経験の方もご入社後に学んでいただいております。

ご入社後半年間の研修を受講いただき、アムウェイビジネスの仕組みや企業文化の理解、ディストリビューターについて等、セールスの専門職としての基礎知識を身に着けていいただきます。その後、ご本人のスキルやキャリアプランをふ ...

As a member of the Operations team, the Operations Staff plays a key role to ensure that Discova meets and exceeds its goals and operates successfully. The Operations Staff will work in partnership with Operations Manager to execute the operational standards and requirements that will drive customer satisfaction and productivity.

This will involve the delivery of best-in-class service and memorable local experiences for the customer. Operationally, the role will be responsible for assigning and managing the fleet, handling operational issues, and cont ...

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

★Suggestions for spreading domestic and foreign games to other countries!
My job is to propose localization services for game development companies and game publishers. We will contact you regularly by e-mail or visit you, and ask you for information on new works.

★What is localization in the first place?
It's about putting your product or service into the local language so that it can be played in another country. In our case, through a wide range of operations such as text translation, voice recording, and customer support, we are developing a ...

An international software company is looking to fill a Client Partner position. The successful individual will be overseeing the promotion of business solutions and services to mitigate customer difficulties. This role is based in Tokyo.

Responsibilities:

* Direct workshops to identify customer business concerns
* Cooperate with key teams to ensure that projects are well coordinated
* Create proposals and determine customer requirements
* Manage relationships with clients
* Develop account plans and determine sales potential
* Achieve bu ...

An international IT services company is looking for a Strategic Account Executive. The successful applicant will be overseeing revenue by acquiring new commercial and channel dealers. This position is based in Tokyo.

Responsibilities:

* Oversee designated accounts
* Provide presentations to business partners
* Facilitate training in cooperation with the management team
* Participate in meetings and other related events
* Communicate with different functions within the company
* Develop expertise in the company solutions

Requirements: ...

We will propose employment places for foreigners and provide general support after employment.
・Career advisor
・Recruitment suggestions
・General registration support / regular interview / immigration support, etc.
・Communication with overseas partners ...

グローバルではGX領域への対応が更なる重要性を増していくことが予測されるほか、国内でも炭素税導入の議論など含めて、各企業が一層の対応が求められることが想定されます。 日本企業の国際競争力を発展させていくためにも、私たちは上記事業を発展させるだけでなく、日本のGXをリードできる事業開発を続けていきたいと考えてます。


職務内容

自社Saasプロダクトのカスタマーサクセス部門責任者とし ...

This position supports the Sales Team leader and Marketing Manager in executing sales and marketing activities. This role involves providing assistance to all salespeople, marketing professionals, alliance partners, and support staff to effectively implement plans and meet targets.


Description

* Collect and organize information collection, manage schedule, arrange translation arrangement and prepare letter
* Manage date organization, update request, input required item
* Manage inventory, maintenance request, contract management
* Follow up ...

【Business activities】
You will be responsible for attracting IT engineer candidates based on our recruitment strategy, which involves conducting interviews with managers and personnel managers of rapidly growing IT ventures and start-up companies to gather information on personnel and recruitment strategies as well as organizational issues. Among many HR companies, our strength lies in acquiring and recommending foreign IT engineers with exceptional Japanese language skills.

【Specific Work Examples】
The main responsibilities include:

1. A ...

【JOB RESPONSIBILITIES】
• Establishment of an insurance sales scheme using a digital platform
• Planning insurance digital marketing campaigns using digital platforms
• Planning and implementation of insurance direct marketing via email and telephone
• Maintain client relationships and develop new clients
• Marketing planning and implementation of campaigns based on the plan
• Stakeholder management in the implementation of insurance campaigns
• Develop and manage annual budget
• Liaise with global and solutions teams
...

-Develop successful users throughout CSM activities
-Be responsible for your teams’ books of business
-Be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion, and advocacy
-Monitor your teams books of business to identify risks and opportunities, taking action as appropriate
-Maintain relationships with the user community and manage board meetings of the user community.
...

【JOB RESPONSIBILITIES】
• Build continuous relationships with customers.
• Analyze customer’s exhibits & sales status
• Propose solutions to increase sales further
• Introduce new features and respond to inquiries
• Utilize customer opinions and requests to improve services
• Prepare reports (Japanese and English) ...

• Ensure all day-to-day Customer Service & operational activities are performed efficiently and effectively in compliance with regulatory requirements, policies, and procedures
• Process management, improvement, and re-engineering to achieve corporate objective
• To execute system development, roll-out, and maintenance of operating systems
• Maintain department budget
• Develop and manage relationships with clients, vendors, and stakeholders
• Develop an annual customer service & operations plan
• Team skill development and overall ...

【JOB RESPONSIBILITIES】
• Maintain customer and upsell rates for customer needs
• Plan and re-design operations and implement
• Support ongoing promotions and measure member management
• Improve the performance of other teams; sales, marketing etc
• Increase the product awareness and create new business opportunities
...

<Job details>
Responsible for system sales.
1. Visiting existing customers, route sales and new development
2. Sales office support (sales assistance, document preparation, telephone support)
☆ Inexperienced people welcome
☆There is in-house sales training and IT training, and we will support you firmly.

※There is a commission ...

Sales, import, installation, and customer service for products from overseas manufacturers.

1, Pharmaceutical and supplement packaging machinery

2, Tablet press (pharmaceutical molding machine)

3, Serialization system (IT solution for assigning serial numbers to products)

<Main duties>

・Visits to the customers on the sales list, interviews about the current situation, and proposals (target of 10 cases per month)

・Customer follow-up until delivery arrangement and product operation

・Support for large projects

・Direct visits ...