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Program Officer in charge of scholarship programs in the Human Resources Development Department

● Operation and management of "① Young Leaders Scholarship Fund Program (Sylff)" and "② Japanese Language Education Fund Program (NF-JLEP)"

Scholarships are provided to each university as a fund, and regular monitoring is performed to ensure that the programs are being managed appropriately.
Exchange information with university faculty and staff via online meetings and emails, and visit universities on overseas business trips (3-4 overseas busines ...

弊社は「東西文化の懸け橋」として世界のすぐれた作品を日本に紹介したり、日本の作品を世界へ紹介する際の版権展開などを手掛ける日本の翻訳出版界の中では古くからある著作権代理店です。

【業務内容】
著作権管理の一環として、契約書（英語・日本語）の作成・校正をしていただくお仕事です。　
出版業界・法務に興味があり、丁寧な対応ができる方を募集します。　
契約書の読み書きおよび要約作 ...

弊社は「東西文化の懸け橋」として世界のすぐれた作品を日本に紹介したり、日本の作品を世界へ紹介する際の版権展開などを手掛ける日本の翻訳出版界の中では古くからある著作権代理店です。

【業務内容】
現在6名のメンバーが所属する、営業部国際ライセンス部門フィクション課の配属です。

ご入社後、まずは輸入・輸出のエージェント業務のアシスタント、社長の補佐をご対応頂きます。
輸入・輸出 ...

You will have the unique responsibility of managing inquiries from Japanese clients via email and phone calls, primarily within the B2B sector. While the majority of your interactions will be with Japanese clients, you'll also have the opportunity to engage with foreign clients. This makes proficiency in English communication an essential requirement for this role.


Description

* Manage inquiries from Japanese clients via email, phone calls, and in-person meetings, ensuring exceptional service at every touchpoint.
* Build and maintain strong rel ...

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.


Description

Responsibilities:

* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

■ General reception work
・ General patient support (guidance, telephone support, accounting)
・Consent form receipt, explanation
・Clerical processing such as creating letters of introduction and subsidy application documents
・Appointment management (guidance for first-time patients, filling in cancellations)
・Clerk (transcription of electronic medical records in the examination room)
・Receipt and receipt output (general accounting calculation)
・Accrued bills
・Creating charts (registration of insurance information, import of medic ...

Emerge is seeking a Renewal Specialist (RS) in Japan for this highly visible role to empower key customers to continue to transform their business and meet their objectives. You will be accountable for owning and implementing a portfolio of renewal contracts of security products across various customer accounts. The RS will work across many teams to drive renewals to on-time closure.
Job Responsibilities
• Manage a pipeline of Client contracts coming up for renewals.
• Build relationships with Client to assist in the adoption and renewals process ...

[Call center English interpreter staff]
Simultaneously interpret conversations between customers visiting the store and store staff in Chinese and English over the phone.
We may also act as interpreters between customers and dedicated call center staff.
・English interpretation between customers and staff
・Use a dedicated system to search for services and enter response history
・Participation in business-related meetings
・Development of new staff, etc. ...

[Spanish/Portuguese sales support]
Sales support work for a major travel group!
I work in the sales department, which sells Japanese travel overseas.
・Support work in Spanish or Portuguese
・Response to sales calls
・Creating reports to sales and sending emails
・Internal system information registration
・Document creation and data aggregation in Word/Excel ...

[Job Overview]
We are looking for an overseas VTuber talent manager. This VTuber agency will oversee the debut of talented and attractive talents.
Currently, we have 15 unique talents, and 8 second-generation talents debuted in September, and in 2 weeks, the channel subscribers exceeded 25,000, and all of them are supported by many fans.
You will be entrusted with an important position to seriously engage with, develop, and promote the affiliated talents.

[Specific duties (example)]
■Schedule management and mental care for overseas VTuber talent ...

Liaising between guests and partners to resolve wide range of issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc
-Providing accurate, valid, and complete information by using the right tools, methods, and processes.
-Ensuring a high level of customer service and a positive guest experience
-Supporting your colleagues with peer learning, and being open to feedback from others
-Meet service targets and call handling quotas
-Make effective decisions on when to handle a case and when to escal ...

Further your career by working as an Executive Assistant for the CEO, you will be responsible for supporting the CEO with their day to day operations ensuring everything runs smoothly.


Description

*

Manage schedules, including scheduling meetings and appointments
*

Provide administrative support as needed
*

Fantastic time management skills
*

Excellent verbal and written communication skills


Profile

*

Fluent in both Japanese and English
*

Someone who has great attention to detail
*

Fantastic time man ...

In cooperation with overseas manufacturers, you will be in charge of developing new products and working as a buyer.

・Developing our own original furniture products

・Checking samples and negotiating costs for products picked up from internal proposals and exhibitions

・Market research and analysis

・Visiting overseas exhibitions, visiting manufacturers' factories, etc.

There may be overseas business trips 4-6 times a year to visit exhibitions and factories.
...

What is your mission?

You will help provide excellent service to our partner brands by:

∎ Manage and utilize metrics to drive positive change in areas such as service level agreements, productivity, customer satisfaction, quality, NPS, and contact rates.
 Collaborate with direct reports to learn from real-world situations and set and improve goals based on metrics.
 Manage your team's contribution to the customer experience budget and monitor costs and losses incurred.
 Work with leads to create strong connections with the entire team ...

[Job Description]
Interpretation, translation and clerical work required for the quality assurance department of an electronic parts manufacturer.

- Interpretation for communication with production bases in the Philippines and India (interpretation of conversations and presentations)
*Regular monthly presentations
*Interpretation using Lineworks, etc.

- Translation of materials related to quality assurance (monthly reports, etc.)

- General clerical work occurring within the department (translation: Japanese ⇔ English meeting minutes and Pow ...

[Job Description]
Job Description upon joining:
This department is responsible for services in our entertainment field, and provides comprehensive quality assurance services, such as testing during the game development process for smartphones and home game consoles, and post-release support, to clients, mainly major game companies and overseas titles.
We are looking for someone to work as a customer support leader at the Nagoya Center, our only "global base" and the top share in multilingual game customer support!
You will be the leader of a customer ...

Work as Office & Facilities Manager to take charge of managing day-to-day operations and administrative tasks for a leading innovative automotive provider.


Description

* Planning and executing office layout and management of leased properties, including furniture and fixture management.
* Keeping offices safe and sound, work closely with global safety team.
* Maintaining the office running smoothly


Profile

* Proven experience in managing offices or facilities.
* Fluent in English and Japanese for clear communication.
* Happy ...