Mentor, motivate and manage the supply team to ensure the timely onboarding of highly skilled Care Professionals;
Drive and implement initiatives to attract a competent and committed network of Care Professionals including but not limited to rewards programmes, customer support, as well as benefits and bonus schemes;
Build and execute the engagement strategy to increase retention and contribution of our Care Professionals;
Continuously evaluate current processes to identify areas of improvement ensuring optimisation of the end-to ...
As the Senior Manager of Technology Alliances, this role is critical to driving organization strategic partnerships and working with cross-functional teams including Product Management, Engineering, Sales, Channels, Campaigns, and Marketing, to ensure that all stakeholders are aligned on the deliverables required to successfully execute the partnership. By establishing and growing the business and technical relationships, while managing the day-to-day partner interactions, the Technology Alliances Manager is responsible for enablement and promotional act ...
・Advocate for customer needs in order to overcome adoption blockers and drive new feature development with Product. Lead across multiple work streams and teams to maintain customer momentum.
・Develop strategic relationships with key stakeholders to understand merchant’s business needs and desired outcomes.
・Works directly with developers, merchant, and internal teams to ultimately upsell and upgrade company product offerings with the merchant. Works directly with Partners and internal teams on post integration issues to provide technical suppo ...
・Should have good project management experience in client handling, team building, Risk analysis etc.
・PM should involve in business development work, or pre-sales for client engagement
・Should have expertise in Technical (Database, Java/J2EE and Mobile Apps) skills and interest in pursuing the carrier as project manager
・Should have Japanese client facing experience and having worked in highly matrix organization - need to work closely with offshore development PM and onsite Development and Implementation PM.
・Should be able to provide i ...
An urgent recruitment of technical support for the world's No. 1 IT company.
■ Attractiveness of position
・ You can work on an equal footing with the world's leading IT company (Company G) at a fairly short distance.
・ You can make use of English and gain management experience (can make use of it)
・ Being involved in the promotion of DX in the legacy industry of ICT in Japanese educational settings
・ Become a member to realize the GIGA school concept promoted by the Japanese government
Chrome devices enable organizations and ...
Customers will be provided with professional technical services for installing software and equipment, or building systems.
<Specific business content>
In order to install the software and equipment required by the company's customers, or to realize the system construction, we collaborate with stakeholders such as customers, group companies, team members, partner companies, etc., and set the required functions, quality, and deadline. It is a job that you can achieve within the cost.
In order to achieve this purpose, you will be required to design ...
We are a one-stop company that provides intelligent technology solutions to domestic and overseas customers. Among them, technical support engineers provide maintenance and operation services to customers. You will also be involved in planning new services offered by the company. The company's services require members to provide joy and excitement to customers around the world.
In-house: Group Global Delivery Centers (mainly India and Malaysia)
Service delivery managers and engineers within the company
Outside: Clients, vendors
A leading software company is looking to hire a Senior Manager. The person in this role will work alongside partners and alliance sales professionals to drive partner sales enablement activities to boost brand awareness globally.
* Liaise with alliance pre-sales team to deploy large-scale programs
* Optimise and leverage the company's digital sales assets
* Share effective sales tools, resources and knowledge with partners
* Explore business opportunities and deliver product demos
* Oversee online and offline enablement w ...
We are partnered with our client, a leader in the IT Consultancy space, to have a Pre-sales Engineer join their growing business. In this role, you will be instrumental to the sustained growth of the operations, working closely with prospects and clients. For those with strong knowledge in telecom looking to work in the business side, or with an existing track-record in pre-sales, this is the role for you!
Responsibilities include but are not limited to:
* Work in conjunction with our sales team to develop and executive account st ...
Job Title: Business Analyst – Application Platform (Telecom)
Location: Tokyo, Japan
Japanese Language: JLPT N3 and above
• Creating and detail out business analysis, outlining problems, opportunities, and solutions for business.
• Work closely with Product Owner to translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
• Work closely with Technical Lead and Solution Architect to define the best possible solution to answer business requ ...
Customer Success Management is all about managing and overseeing seamless service delivery processes. It’s a hugely varied field of work. Processes range from incident management to change management, from configuration management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity – from the tactical to the strategic.
Join us as a Customer Success Manager on our Product Services team in Japan focusing on our Cloud & Infrastructure Ser ...