Customer Support ・ Jobs in Japan search results

[Job Description]
• Provide appropriate support through phone calls and messages as the face of the brand.
• Deeply understand customer needs and provide support tailored to each individual customer until the problem is resolved.
• Provide professional and accurate solutions to build better relationships with customers.
• Accurately listen to user feedback and provide feedback to the company.
• If there is a problem, proactively communicate with the team and manager to continue to achieve high customer satisfaction.

[Recruitment Backgro ...

医療製品の使用方法などについてのお問い合わせ対応をしていただくお仕事です。

・電話対応
・メール対応
・SNS対応
...

[English support for residential properties]
We answer various questions from both renters and landlords via chat.

-Chat support in English
-Procedural support for booking and canceling properties
-Data management of customer information and support content
-Responding to inquiries from real estate agents about properties
-General administrative tasks (data entry, phone support, etc.) ...

~Attractive points~
★Can work in a team
★Can use English
★Promotion system available

【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.

-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...

~Attractive points~
★Global environment
★Learn management skills
★Use your English skills
★Business casual is OK
★OJT training available

【Job description】
As an operations team leader in a project related to a major EC company, you will be responsible for a wide range of tasks, including achieving the customer service team's goals and effectively coaching them, achieving the team's KPIs and KRAs, training and motivating members, and communicating with clients.

• Collaborate with peers, superiors and quality team to facilitate ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

是非チャレンジしてみてください！
■英語を使って仕事をしてみたい方
■旅行・エアラインに興味のある方

お客様への旅行に関するサポートをして頂くお仕事です。

【主なお仕事内容】
-メールや電話でのカスタマーサポート（日本語使用）
＊航空券やホテル予約に関する変更や取り消しなど
-ホテルや航空会社への直接連絡の予約確認（日本語・英語使用）

【給与額】
9000リンギット＋成績優秀手当 ...

オンラインショッピングサイトを利用されている日本人カスタマーに対して、トラブルやエラーが起きた際のサポートを行っていただきます。

・電話、チャット等での問い合わせ対応
・配送に関する問い合わせ
・注文内容の確認や返品、返金対応など

入社後は１か月のトレーニングがありますので、未経験でも安心してお仕事ができます！
...

We will take care of customer support for online shopping.

・Customer support and inquiry response (phone, email, chat support)
・Recording inquiries and creating response reports
・Responses to requests and questions from customers

*All work will be conducted in Japanese, so it is okay even if you are not confident in your English skills.

...

■Provide legal notices regarding online video reviews/content/complaints/misjudgments related to copyrighted works/materials received from end customers.
■Monitoring inappropriate content on the Internet (content moderation) ...

I will be entrusting you with customer support work for food delivery.

・Customer support and inquiry response (phone, email, chat support)
・Recording inquiries and creating response reports
・Responses to requests and questions from customers

*All work will be conducted in Japanese, so it is okay even if you are not confident in your English skills. ...

■□■□　求人のポイント　■□■□

★有名企業の関連会社（100%出資）
取引先が全世界で30万社以上の大手「ものづくり」メーカーのグループ会社です。

★人事評価
人事考課は2回/年。上司と一緒に考えた目標に対する振り返りを実施し、成果だけでなくアクション(プロセス)も評価されます。

★働き方
【年間休日】 129日(GW・夏季・冬季休暇は7~10日間の連続休暇)
※プライベートの持ち込み、仕事の持 ...

Your "customers" will be mostly doctors/dentists, dental assistants or dental office staff who may have inquiries regarding the features of the product, if they need support on how to utilize it, order inquiries and just general information. You will receive all the adequate training and onboarding needed in order to be successful in this role.


Description

Some of your responsibilities include:



・Being part of projects or initiatives designed to improve customer satisfaction and business performance along with CS Supervisor
・Connect ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

≪業務内容≫
動画の商用利用にとどまらず企業のコミュニケーションを拡張しDX推進するため、
プロダクト「BlendVision＠AiM」の販路を拡大しサービスを市場に浸透させるために、カスタマーサポートチームを新設。
立ち上げメンバーとして参画いただける方を求めております！

【具体的業務】
・カスタマーサポートのプロセスの構築と関係部署との調整
・カスタマーサポートのFAQやWEBサイト内のサポートポ ...

【業務内容】
・引越見積り（オンラインや客先にて）
・各種手配業務
・引越立ち合い
・その他付随作業

【魅力ポイント】
・未経験歓迎
・社会人経験者優遇
・完全週休二日制
・メキシコ在住者優遇 ...

As the General Manager of the Operations Planning Department, you will be responsible for strengthening internal controls and promoting projects across the entire first-line operations division.

1. Project promotion
Creating a business flow that follows the customer journey
Extracting issues based on facts, figures, and data, planning and promoting improvement measures
Documentation (creation of documents such as regulations and manuals)
Organize, promote, manage, and realize projects as a party to the business
Communication and coordination with ...

In the Operations Planning Department, you will be responsible for managing the following operations.

・Planning for operational improvement of customer support department and financial crime prevention department
・Requirements definition for legal requirements ・PJ promotion
・Management, operation, and promotion of project groups promoted by the Operation Planning Department
・Planning of risk reduction measures related to operational errors
・Improve risk management and risk management related to operational errors ...

As the Manager of the Customer Support Department, you will be responsible for supervising and operating the following operations.

・Management of inquiry desk
・Account opening examination
・Continuous customer management
・Deposit and withdrawal of legal currency and crypto assets
・Management of subcontractors
・Various KPI management
・Investigating laws and regulations, responding to inquiries and requests from authorities, industry groups, etc.
・Response to official inspections ...