Jobs in Japan search results

【SCOPE】
Customer Account Representatives are responsible for working closely with Service & Sales teams as well as the corporate Customer Accounts Department in Texas, USA to provide customers with the best possible service and support.

【ACCOUNTABILITIES】
・Gratify and astonish customers with service excellence.

・Performs order releases and new account set-ups, Communicates with appropriate personnel regarding potential and existing problem accounts. Reconciles wire payments and/or resolve payment discrepancies. May perform credit in ...

* Drive online sales growth and enhance the digital shopping experience for customers as an E-commerce Specialist in Tokyo.


Description

* Develop and execute comprehensive e-commerce strategies aligned with company objectives.
* Oversee website management, digital marketing campaigns, and customer engagement strategies.
* Analyze performance metrics and generate actionable insights to optimize performance.


Profile

* Bachelor's degree in marketing, business administration, or related field.
* Proven experience in e-commerce managemen ...

* アメリカ本社のプライベートエクイティの企業にて受付兼総務をお任せします 。
* お一人でオフィスの管理をしていただくポジションとなります。航空業界出身者、受付経験者歓迎。


職務内容

* 来客応対・お茶出し
* 会議室及び受付エリアの管理
* 会議室備品管理
* 来客者の記録
* 会議室使用状況レポート作成
* オフィス備品管理と発注
* 電話応対
* 郵便物・配達物の受取と配布
* 経費精算
* ...

[What is route sales/purchasing of diamonds?]

●You will be selling diamonds of 1 carat or more per piece.

We receive inquiries from customers overseas, and our clients are both domestic and overseas, so we welcome those who want to utilize their language skills!

*There will be no sales at the storefront.

●Diamond prices are subject to fluctuations, so we are always on the lookout, and when there are price changes, we respond quickly by sharing information with the team and changing the price.

●You will receive training on diamonds wh ...

【仕事内容】
・会計ソフトへの入力業務
・会計ソフト等に取り込む各種データ作成業務
・取引先へのレポート作成業務
・資料のPDF化/書類整理等の会計業務補助
・月次、四半期決算補助
・請求書の作成
・伝票処理
・必要な経験等
・事業会社において一般事務又は経理の経験
・英文メールのやり取り(あれば尚可)

【必須スキル】
・エクセルVlookup関数、ピボット等の知識程度
・ワード( ...

* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.


Description

Responsibilities:

* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...

The role involves overseeing data risk assessments, examining systems, governance, and technical elements, identifying potential risks, suggesting solutions, and collaborating with stakeholders to ensure clear understanding of risks and mitigating measures.


Description

* Oversee the data risk assessment process by delving deeply into particular systems or organizations
* Examine current data flows, broad data governance procedures and guidelines, and particular technical elements like system security or system architecture
* Determine and ass ...

☆Bilingual customer service☆

Your job will be to provide customer service to one of the world's largest hotel reservation sites, and respond to various inquiries from customers and accommodation facilities in both Japanese and English.

Specific work content
✬Customer support (CSG department: 8:00-21:30 shift, 8 hours of actual work, 5 days a week including weekends and holidays)
・Inquiries before and after reservation
・About billing etc.

✬Responsible for hotel partners (CSP department: 9:00-19:30, 8-hour shifts, 5 days a week incl ...

アプリケーションサポートとして、自社データの分析や業務支援、オペレーション業務を担当して頂きます。


Description

* IT会計関連のサポート業務
* データ、コスト分析等のオペレーション業務
* DBデータ分析（SQLを使用）
* UAT業務
* ユーザーからの問い合わせ対応


Profile

* Word、Excel、PowerPoint等のスキル
* SQLのデータ使用経験歓迎
* 日常会話レベルの英語能力
* コミュケーション能力


Job Offer ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
- As a technical supporter, you will contact customers via phone, chat and email after making an appointment.
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges.
- Identify content and performance potentials ...

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers ...

Responsibilities:
• Project management on Program and Functional Testing, System Testing and deployment of product within scheduled timeframe.
• Liaise with Business Unit or client on project schedule plan; project SOW, Resource plan, QMS document.
• Responsible for task planning and execute to the software team. Supervision and monitoring software team in accordance with the project planning.
• Report project progress status to Senior Manager / Project stakeholders.
• Guiding the talent identification and development processes for a group ...

Objectives of this role
Provide input to ensure that teams consist of diverse, qualified individuals
Ensure that staffing needs are being met with a long-term strategy in mind
Devise and implement sourcing strategies, such as an employer branding initiative, to build pipelines for potential applicants
Create and implement end-to-end hiring processes to ensure a positive experience for candidates
Form close relationships with hiring managers to ensure clear expectations for candidates and interviewers
Responsibilities
Coordinate with hiring manage ...

POSITION SUMMARY:

B2B SALES & DIGITAL MARKETING are marketing experts who are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve their goals. You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
- Contac ...

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide
resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with
the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client product ...

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide
resolution to the customer

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with
the customer

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Maintain basic knowledge of client product ...

1. Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
2. Manage a portfolio of SMB clients with responsibility for growing revenue.
3. Acquiring new advertisers within the small and medium business (SMB) space
4. Provide pre-sales and post-sales support for all products.
5. Provide product and tool support to improve clients’ experience and drive higher product adoption and spend.
6. Become an expert on all Fa ...

1. Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
2. Manage a portfolio of SMB clients with responsibility for growing revenue.
3. Acquiring new advertisers within the small and medium business (SMB) space
4. Provide pre-sales and post-sales support for all products.
5. Provide product and tool support to improve clients’ experience and drive higher product adoption and spend.
6. Become an expert on all Fa ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...