Jobs in Japan search results

会社のすべての情報セキュリティ業務を請け負っているチームで、情報資産の取り扱いやIT監査の対応をしていただきます。専門知識を身につけて市場価値を上げたい方、これまでの経験を活かして新しいスキルを身につ

けたい方はぜひご応募ください！
〈具体的な業務内容〉・脆弱性診断、ペネトレーション診断、ログ解析など
・情報セキュリティのソリューション管理・運営
・関連部署、関連企業とのコミュ ...

大阪本社にて、産業資材の環境負荷物質調査の業務をお任せします。
働き方改革の取り組みにも力を入れており、ワークライフバランスを両立することが可能です！

■製品含有物調査■紛争鉱物調査■RoHs REACH調査■武器非該当証明書関係等の対応
■セラミックタイル、舗石タイル、駅プラットフォーム隙間転落防止材などの建設資材や、屋内・屋外のスポーツ床材などの品質管理（受入検査他）業務 ...

《化粧品原料の提案営業をお任せします。》
具体的には商品開発において、お客様のニーズをヒアリングして、数ある原料の中から商品コンセプトに合ったものを提案していただきます。

【取扱品】■化粧品原料
【取引先】■化粧品会社(大手?中堅企業）
【魅力点】■自分が関わった商品を各種メディアや実店舗で目にする機会もあり、介在価値を実感できる仕事です。また必要に応じて、原料を世界中から取り ...

国内販売ライセンスを保有するブランドの理美容家電を扱う当社で海外既存顧客に対する企画・提案・営業/アジア圏を中心とした新規顧客の開拓営業/海外商品仕様の企画、商品企画サポートをお任せ致します。

【業務の流れ】・国内商品企画および海外市場の需要を基にした海外顧客への商品提案・営業（既存の企画・マーケ担当者と協働）
・国内外商品企画のサポート、商品の要望事項（スペック、価格、納期 ...

兵庫県伊丹市に本社を置き、日本酒の味わいと奥深さを広げる当社にて、海外営業としてアジア圏（中国、香港、台湾、韓国等）を中心現地の代理店(既存顧客が中心)向けに営業活動をしていただきます。

入社後は国内で経験を積み、業務を覚えていただいた後は正式に海外営業としてご活躍いただきます！【具体的な業務】・入社後は本社で勤務頂きながらメールを中心に、電話などで顧客対応を行って頂きます ...

This company is a foreign-affiliated company originating from Singapore, and its Japanese subsidiary was founded in 2017 with its headquarters located in Yokohama.

The company currently has 550 employees, with a team of people from diverse backgrounds.

The company's core business is providing one of the world's largest BPO services, focusing on areas such as customer support, customer relationship management, and technology support. In addition, with the evolution of technology, it also provides innovative solutions such as AI and automation.

In ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

Duties and Responsibilities:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage cust ...

As a teammate you will:
• We provide an experience that satisfies our customers.
• Meet and exceed client required KPIs (Key Performance Indicators).
• Understand TaskUs policies and maintain confidentiality.
• Provide feedback to management on issues and areas for improvement.
• Participate in training to improve job performance.

We are looking for someone who:
• Those who can work in shifts (with night shift allowance).
• Experience in calls (a must be available, but not required)
• Good linguistic, writing and comprehension ...

Job Responsibilities:
• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and c ...

Job Profile Summary:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Description:
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide re ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
- As a technical supporter, you will contact customers via phone, chat and email after making an appointment.
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges.
- Identify content and performance potentials ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer ...

Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope:
 Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work.

Job Description:
• Responsibilities are conducted via phone, email and chat.
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers ...

As a teammate you will:
- We provide an experience that satisfies our customers.
- Meet and exceed client-required KPIs (Key Performance Indicators).
- Understand company policies and maintain confidentiality.
- Provide feedback to management on issues and areas for improvement.
- Participate in training to improve job performance.

私たちは、次のような方を求めています：

- シフト制で勤務できる方（夜勤手当の支給あり）。
- コール経験者（あれば尚可、必須ではありません)
- 言語能 ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

Duties and Responsibities:
 Answer incoming calls including email and chat in a timely manner
 Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
 Build sustainable relationships and engage custom ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers ...

• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of callers in a given span of time
• Achieve the given metrics ...

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload Generic
• Proficiency in Native Language (Read/Speak)
• Good command over verbal & written English language
• Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
• Awareness of current affairs and events in the respect ...