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Use your English / language skills as a bilingual to find work in Japan in a variety of in demand fields such as IT, Marketing and Hospitality.Expand your horizons and learn new skills and culture whilst gaining invaluable experience.

At Daijob.com, we have a wealth of information for jobs in Japan and how you can make the most of your skills and experience.

For those with bilingual skills looking for work in Japan, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Keyword : ITIL

Language preference :English

Displaying 571-20listings

Employer 株式会社クロスフィールド

ITコンサルタント（ServiceNow）【働きがいのある会社(GPTW)認定】_シニアコンサルタント/マネジャー

HOT
  • ★ ★ ★ Senior Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 7000K - JPY 14000K

Japanese Level Native Level
Job Description

【業務改善およびシステム導入コンサルタント】

大手企業・上場企業クラスの各企業のシステム導入や業務プロセス改善といった幅広いプロジェクトにおいて、コンサルタントとして活動して頂きます。戦略コンサルティング～業務改革、DXコンサルティングなど多様なプロジェクトに携わっていただきます。

◆クロスフィールドのサービス
・経営管理強化
伝統的な管理手法に最新の経営指標を織り込みなが ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

[Bilingual Consultant - Network (Jr PM/ Customer Success, SDWAN, Process), Application (Power BI/ ETL)]

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5500K - JPY 10000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

HCL is an ICT services company that provides services globally. Due to business expansion, we are hiring bilingual consultants with relevant experience. This is an exciting functional position where you will be part of our existing team and perform tech duties including consulting, development and delivery support.

We are looking forward to your application if you are thinking about a continued career at an ICT service company, or if you want to utilize your experience and work for the long term!

The work location will be primarily customer locatio ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Looking for Bilingual IT Support Manager!

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Tokyo Chiyoda / Asia Japan

Salary

JPY - Japanese Yen JPY 7000K - JPY 9500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Due to business expansion, we are looking for Bilingual Onsite IT Support Lead/Manager!

Job Summary
The Lead IT Supporter is responsible for coaching and assisting the on-site personnel with technical and procedural support questions, providing customer service to clients and customers, maintaining quality standards and SLAs, performing reporting and administrative functions and assisting the Manager as needed.
The Lead may be asked to participate and/or lead meetings and projects. When Management is not available, the Lead will provide leadership ...

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Employer Godo Kaisha Amaris Japan/合同会社Amaris Japan

【Global Environment】L2 SD Team Leader

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.

Responsibilities:

1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...

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Employer Godo Kaisha Amaris Japan/合同会社Amaris Japan

Cloud Service Delivery Manager

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

As a Service Delivery Manager, you will be responsible for:

Account Management: Oversee client accounts, ensuring their satisfaction and addressing their needs.
Contract Management: Handle the contracts of our clients, ensuring they are up-to-date and accurately reflect the agreed-upon services.
Stakeholder Coordination: Collaborate effectively with both external and internal stakeholders.
Work closely with our Incident Managers to handle any incidents that may occur.
Coordinate with our Engineering team to handle requests from clients.
Deliverin ...

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Employer Infosys Limited

Program Manager - Maintenance and Operations (E-commerce) / English skills / Business growing rapidly / Otemachi Station

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Location

Asia Japan Tokyo Chuo / Asia Japan Hokkaido Sapporo / Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 1500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Project Manager for Application Operation and Maintenance Support for E-commerce Projects for a Major Retail Client

[Major Job Responsibilities]
- Develop and execute comprehensive project plans including timelines, resource allocation, budgets and quality standards to ensure the delivery of maintenance and operation services
- Serve as the primary point of contact for clients, maintain strong relationships, understand their business needs and ensure AMS services meet their expectations
- Lead a team of application support specialists to provide di ...

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Employer 株式会社バイオス/BiOS,Inc.

(SS)_ IT Support Engineer

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

• Handling technical inquiries remotely - tier 1 and tier 1.5 (escalation)
• Handling technical inquiries onsite - tier 2 and tier 2.5 (escalation)
• Schedule, monitor and deliver support for end-users within agreed SLA levels between BIOS and client(s).
• Demonstrate the ability to identify and escalate requests for approval, when needed.
• Provide VIP support for internal (BIOS) and external (Client) end-users.
• Undergo regular training to improve support skills. ※Training scheduled and provided through official tools.
• Conduct ...

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Recruiter (株)クラレ

IT企画（EAI開発/データ分析基盤担当）

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 株式会社 リクルート（リクルートエージェント / Recruit Agent）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5500K - JPY 8500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

EAI開発/データ分析基盤担当としてお仕事をお任せします。
■EAI(Enterprise Application Integration)システムの開発・保守ならびに活用推進

・基幹システムをはじめ様々なシステムのデータ連携・統合の実施
・将来的にはシステムアーキテクトとしてのシステムアーキテクチャ設計、管理を期待しています。
■「データ分析基盤」担当としての機能拡大ならびに保守の実施
・全社データ分析基盤の利用拡大や定着戦略等の ...

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Recruiter (株)デンネマイヤー

【社内SE】世界的に知的財産管理サービスを提供/語学力を生かせる外資系

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 株式会社 リクルート（リクルートエージェント / Recruit Agent）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Daily Conversation Level
Job Description

世界各地に拠点を持つ国際的なチームで、弊社知財関連ソフトウェア製品群に関連する社内外のリクエストに対応する仕事です。先輩社員による個別のトレーニングの後、以下のような業務に従事いただきます。

■第1、第2レベルのインシデントの記録と解決■ITサービスに関するサービスリクエストの処理■問題解決プロセスを通じて顧客を案内■マイクロソフトのスペシャリストとして活動(WIN 10/11及び全てのWind ...

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Recruiter (Company is not publicly visible)

Network Automation Engineer【Project Recruitment】Python | Hybrid Work / Global Environment

NEW
  • ★ ★ Staff Level
Recruiter G Talent/Bizmates, Inc.
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

<iTOC Division>
Focuses on technical support in the network area, such as the operation and construction of large-scale networks for carriers/ISPs and network SI with consulting, as well as zero-trust and network automation businesses.

<MBS Department>
It aims to grow and expand business with specific customers by enhancing the customer experience (customer experience).
To achieve this, the department aims to touch on customer issues in an organized manner and to solve these issues with various technologies.

*Difference between this job and Netw ...

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Recruiter パクテラ・コンサルティング・ジャパン(株)

ITサービスマネジメント業務コンサルタント/Manager?Senior Manager【S&T】

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 株式会社 リクルート（リクルートエージェント / Recruit Agent）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 9000K - JPY 18000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

ITSM業務コンサルタントとして、以下業務をお任せいたします。

・顧客企業のITサービスマネージメント(ITSM)業務、ITガバナンス体制へのアセスメント、課題抽出、業務改善支援
・これら支援計画の提案と実行におけるBA、PM
・上記取り組みを推進していく上で付随的に発生する各種リサーチ、内外コミュニケーション ...

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Employer Computacenter Japan K.K.

IT Support Engineer 【Foreign based bio pharma client】【Contract】Saitama

  • ★ ★ Staff Level
Location

Asia Japan Saitama Others

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Now computacenter is hiring an IT support engineer who will support our pharmaceutical client in Saitama(埼玉).

Tasks:

Incident management, level 1 and 2, for hardware, OS and software, according to procedures, or best effort.
Service Request management.
Asset management.
Follow-up on incidents and requests.
Hardware configuration of workstation or system (bar code reader, label printer, network equipment, etc.).
Installation and configuration of OS and software.
Delivery, installation and integration of the equipment and the network on-sit ...

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Recruiter (Company is not publicly visible)

Infrastructure Engineer [Recruiting multiple people]

  • ★ ★ Staff Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Tokyo / Asia Japan Kanagawa / Asia Japan Chiba

Salary

JPY - Japanese Yen JPY 3500K - JPY 7000K

Japanese Level Native Level
Job Description

◎You will be responsible for one of the following tasks regarding the customer's [municipal government] infrastructure system.
・Operation management/operation control
Work assignment, progress management, operation flow adjustment, procedure manual creation, operational work quality control, problem management (system side, operational side), etc.
・System management/maintenance
Secondary failure response (final failure response), system changes, server replacement, hardware replacement, service capacity management, etc.
・Operation service ...

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Recruiter (Company is not publicly visible)

SAP Sales and Distribution (SAP SD)

  • ★ ★ ★ Senior Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Tokyo Shinjuku

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

• Minimum 5 years’ experience in SAPM AMS (Support)
• At least 3 years of SD support
• Knowledge of ITIL processes (Incident Management, Problem Management, Service Request Management)
• Working knowledge of ITIL process
• JPLT2 Certification / Native Japanese
• Added Advantage
• Experience as an AMS Lead is an added advantage.
• The Technical Panel remains the same, I will join as an additional panel.
...

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Recruiter パクテラ・テクノロジー・ジャパン(株)

【INS】ITサービスマネジメントリーダー（ITSM）

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 株式会社 リクルート（リクルートエージェント / Recruit Agent）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 7500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

生命保険会社様のアプリケーションシステムのITILをベースとしたIncidentおよびProblem管理業務をお任せします。
【具体的には】

■Incident管理（・日々発生するIncidentの仕分け　・週次、隔週、月次でのレポーティング　等）
■Problem管理（・Problemチケットに関するファシリテーション（スケジュール管理、ミーティング調整、根本原因・再発防止策の内容チェック、再発防止策実施状況確認）　等）
■その他（・社 ...

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Recruiter (株)シーエーシー

【ITサービスマネジメント】チームリーダー（PM候補）■グローバル案件

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 株式会社 リクルート（リクルートエージェント / Recruit Agent）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

ITサービスマネジメント提案・導入チームのリーダー業務（ITサービスマネージャ）をお任せいたします。
英語力を活かしたい方ぜひご応募ください１！

マネージドサービス導入プロジェクトにおけるITサービスマネジメント提案・導入チームのリーダーとして設計・提案・調整業務を担当します。
内容：顧客環境の情報収集、運用プロセス設計、ITSMツール導入、レポーティング設計、説明会の開催、教育コンテン ...

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Recruiter (株)ビザスク

【ITサポートエンジニア】年間休日127日/東証グロース上場/フルリモート可

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 株式会社 リクルート（リクルートエージェント / Recruit Agent）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

挑戦し続ける仲間と共にテクノロジーを駆使して組織を成長させていくITサポートエンジニアを募集します。主に海外拠点のIT担当と協力し、グループ全体のITサポートの把握、実務理解、サポート内容の標準化、

各拠点のリソース配分の最適化を実行していただきます。ITサポートのスコープは幅広く、導入済みITソリューションのトラブルシューティングを中心にデバイス、備品の管理、ナレッジドキュメントの ...

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Recruiter (株)ウィルグループ

■システム管理部（部長・部長候補）/東証プライム企業

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 株式会社 リクルート（リクルートエージェント / Recruit Agent）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 10000K - JPY 12000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

グループ全社のITセキュリティ・統制・運用に関わるシステム管理部にて、責任者業務をしていただきます。システム保守・運用としての企画・立案・推進を行い、各部門責任者と横断的な連携やプロジェクトを推進

をお任せいたします。
【システム管理部管掌範囲】■情報セキュリティ■IT統制・IT監査■案件・障害管理■拠点インフラ・端末管理■システム運用・定例保守■ヘルプデスク■業務改善・リテラシ ...

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Recruiter (Company is not publicly visible)

Onsite User Support Tokyo Job(8292)

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Fidel Consulting KK
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 10000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Qualifications:
Desk-side support experience of 3 years or more
Experience using ITIL processes and ITSM tools
Basic AD and Network skills and experience
MS SCCM knowledge ...

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Recruiter (Company is not publicly visible)

 ITSM Process Consultant/Designer

  • ★ ★ ★ Senior Level
Recruiter Fidel Consulting KK
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 7000K - JPY 9000K

Japanese Level Daily Conversation Level
Job Description

• Ability to lead, provide training, guidance to other staff
• Lead and contribute technical expertise to define, document, implement the ITIL processes
• Continuously refine ITIL processes, policies, configurations to improve the operational efficiency
• Create detailed documentation of ITIL processes including designing processes and their flows with inputs, outputs, RACI, CSF/KPI metrics, process dependencies and process steps
...

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