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Unlock your potential in a globally renowned asset management firm with over a century of legacy. As a pioneer in European asset management, we offer a dynamic environment where you'll lead IT security initiatives, shaping the future of digital solutions in Japan.


Description

* Establish and lead a Security and Incident Management team in the Japan office
* Develop and execute security incident response plans
* Detect, investigate, and report security incidents, implementing preventive measures
* Strengthen collaboration with internal and e ...

The role involves planning and executing marketing strategies in alignment with global objectives, managing the marketing budget, and collaborating with internal and external teams to drive brand visibility and performance. You will oversee the development of key marketing initiatives and lead a team to execute these plans effectively.


Description

* Develop and execute marketing strategies aligned with business and branding objectives.
* Manage marketing budgets, optimizing resource allocation for maximum ROI.
* Create and oversee weekly, mon ...

* Kubernetesなどのコンテナオーケストレーションツールの運用経験
* Dockerイメージの作成およびインフラ・プラットフォームの自動テストの実行


Description

* Kubernetesなどのコンテナオーケストレーションツールの運用経験
* Dockerイメージの作成およびインフラ・プラットフォームの自動テストの実行
* Grafana、Graylog、ElastAlert、Elasticsearchを活用した監視システムの構築・管理
* インシデント発生時の原因分析 ...

社員に対するテクニカルサポートを提供し、IT環境のトラブルシューティングや運用をサポートする。


Description

* テクニカルサポートの提供（ハードウェア、ソフトウェアのトラブルシューティング）。
* 会議室のIT機器サポート（ビデオ会議システム、プロジェクター等の設定）。
* 新入社員や異動時のPC、電話機、アカウント設定や管理。
* ネットワークやサーバーの保守運用、ソフトウェア導入サポー ...

このポジションでは、人事部門の円滑な運営を確保し、企業の「People Brand」を実践する責任を持ちます。具体的な業務には、採用活動や社員データ管理、教育・研修計画の立案・実施などが含まれます。


Description

* 事務管理業務全般
* 採用活動、スタッフの転職・昇進・異動の管理
* 給与・福利厚生プランの設計・実施
* 社員教育プログラムの計画・実施・評価
* 組織の目標達成に向けた人員配置や生産 ...

The Airfreight coordinator will be responsible for coordinating Airfreight export shipments, preparing and managing documentation, liaising with airlines and clients, and ensuring timely delivery of goods.


Description

The Airfreight coordinator will be responsible for coordinating Airfreight export shipments, preparing and managing documentation, liaising with airlines and clients, and ensuring timely delivery of goods. Among the main responsibilities:



* Book and manage air freight shipments with airlines/forwarders
* Prepare and submi ...

We're seeking a Senior Operations Manager for our international BPO company to oversee call center operations, drive business development, and manage KPIs, costs, and budgeting. This role requires native-level Japanese and fluent English skills, with responsibilities including stakeholder management and strategic planning.


Description

* Oversee and manage various operational aspects of the call center, handling multiple accounts.
* Drive business development initiatives to expand client base and service offerings.
* Develop, monitor, and impr ...

As a Quality Assurance Analyst, you'll audit labeling processes, ensure accuracy, and support team improvements. This role requires bilingual skills and collaboration with global teams while reviewing sensitive content.


Description

* Conduct daily audits to ensure accuracy and compliance
* Identify errors and trends, providing constructive feedback for improvement
* Collaborate with BPO teams and trainers to enhance quality standards
* Assist in onboarding new hires, helping them meet performance goals
* Address quality-related inquiries ...

The Customer Service Director will lead and enhance BPO vendor management while implementing service quality strategies to deliver outstanding support for customers, sellers, and creators. This role includes overseeing a high-performing team, monitoring performance metrics, and working closely with cross-functional teams to improve operational efficiency and drive business success.


Description

* Team Leadership: Recruit, develop, and manage a team of customer service professionals, including operations managers, vendor relationship leads, and kno ...

The Global Supply Planning Leader is a strategic role responsible for overseeing the supply planning process across the organization. The ideal candidate will need to balance supply and demand, optimize inventory, and ensure on-time delivery to meet business goals.


Description

* Lead the global supply planning processes to balance supply and demand
* Develop and implement strategies for inventory optimization
* Collaborate with cross-functional teams to ensure on-time delivery and customer satisfaction
* Drive continuous improvement initiat ...

This position is for a Call Center Support role in the insurance industry, based in Tokyo. You will support call center staff in creating and updating manuals, talk scripts, FAQ tools, and KPI analysis to ensure smooth customer service.


Description

* Create and update call center manuals, scripts, etc. at the start of new campaign calls and new product launches
* Gather and analyze KPI and customer feedback
* Provide exceptional customer service over the phone.
* Maintain accurate records of customer interactions and transactions.
* Colla ...

大手BPO企業にてクライアントであるSNS企業での配信動画のチェック業務を行っていただきます。プラットフォームを利用するユーザーの安心・安全を確保していただく、非常にやりがいのあるポジションです。


Description

* 日英ライブ配信や投稿動画の監視
* 行動や音声のチェック


Profile

* ビジネスレベルの英語力
* 流暢な日本語
* Excelなどの基本的なPCスキル
* 動画への耐性力


Job Offer

* 勤務時 ...

Drive innovation in network infrastructure for a leading e-commerce company. We are looking for a Network Engineer to optimize and secure network operations, ensuring seamless connectivity for a fast-paced digital business.


Description

* Implement and validate network solutions in traditional and cloud environments.
* Conduct capacity management and research new network solutions.
* Coordinate the deployment of network design changes with the operations team.
* Provide mentoring and training on new design solutions and implementation guidel ...

* As a Junior Sales, you will conduct comprehensive project-based searches, manage data entry tasks, and collaborate with internal employees and external clients to provide valuable insights and support for career-related initiatives.


Description

* Conduct detailed project-based searches within the firm's database and external sources to gather relevant information and insights.
* Collaborate with internal consultants and external clients to understand their business-related needs and provide tailored recommendations and support.


Profile
...

海外からのすりみ原料の受発注や顧客対応をメインに、海外のセールス来日の際のサポートやデータのレポート作成などを幅広く業務いただきます。


Description

* 受発注
* 顧客対応
* データ分析
* レポート作成
* 通訳翻訳

など


Profile

* 分析経験がおありの方
* 受発注経験がおありの方
* コールセンターや接客で顧客対応経験がおありの方
* 高い英語力


Job Offer

* 完全在宅
* フレキシビリテ ...

You will be responsible for one of the four categories (skincare, haircare, bodycare, fragrance) and be involved in general marketing activities, mainly focusing on skincare and haircare.


Description

* Development of key visuals and copy for promotions, creation of DM and other promotional materials.
* Planning, execution, and management of sales promotion plans.
* Formulating and executing medium-to-long-term product strategies based on the global headquarters' direction and Japan's marketing intentions.
* Analyzing market and sales trends ...

The role involves planning and executing marketing strategies in alignment with global objectives, managing the marketing budget, and collaborating with internal and external teams to drive brand visibility and performance. You will oversee the development of key marketing initiatives and lead a team to execute these plans effectively.


Description

* Develop and execute marketing strategies aligned with business and branding objectives.
* Manage marketing budgets, optimizing resource allocation for maximum ROI.
* Create and oversee weekly, mon ...

We're seeking a dedicated End User Support specialist to offer excellent customer service and resolve technical issues. The ideal candidate is comfortable working in a customer service department and possesses a strong customer service background.


Description

* Provide excellent customer service to end users.
* Resolve technical issues related to the company's products and services.
* Collaborate with the customer service team to enhance service delivery.
* Document and report customer feedback to the relevant teams.
* Contribute to team ...

Join the team as a Network/Server Design and Operations Specialist. Utilize your expertise in server virtualization (VMware) and network troubleshooting to build and maintain our IT infrastructure, collaborating with international teams.


Description

* Manage and maintain server virtualization technology (VMware) to ensure stability and efficiency.
* Drive network configuration, monitoring, and troubleshooting for seamless operations.
* Collaborate with internal departments and external vendors as the primary contact for system development and ...

Are you a competent HRBP seeking to make an impact in the Media & Agency industry? This role offers the opportunity to implement strategic HR initiatives in a fast-paced environment in Tokyo.


Description

* Implement HR strategies aligning with business objectives
* Manage employee relations and provide guidance on HR policies
* Identify staffing needs and participate in the recruitment process
* Contribute to creating a positive work environment


Profile

A successful HRBP should have:

* Strong knowledge of labor laws and HR best ...