【Brief intro of position and reason for hiring】
ITA Asia Limited is continuously growing in Malaysia and we are looking for talents to join our team to support the international business markets.
Client Services Analysts are responsible for verifying business applications, providing services and processing transactions for existing clients, and supporting back-end digital documentations.
・Processing incoming business applications and ensuring all processes are carried out in accordance with Compan ...
The successful candidate will be responsible for projects related to the platform that forms the basis of GMO Research, from planning to management.
・Gather information on the latest global marketing research trends
(Communication with clients and partners, participation in overseas conferences, and other means of information gathering both inside and outside the company)
・Gather information from stakeholders and plan internal projects.
・Prepare a project plan and present it to internal management.
・Gather project membe ...
To handle client requests and resolve issues via live chat, phone, and email by navigating multiple programs with attention to accuracy and detail.
Escalate issues to the appropriate specialists as needed through the SalesForce or Jira platforms. Update the client's request status accordingly.
To constantly check the documents submitted by clients in a particular region every hour. Create and interpret reports and documents, paying attention to details and accuracy.
Understand the business functions and roles of a company by participating in company p ...