Hospitality Business Specialists
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Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.
Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...
・Aiming to maximize and optimize sales opportunities, renegotiate contract terms with suppliers (telephone/email/visit) in order to secure inventory, offer and best rate
・In order to review the sales conditions, analyze the report from the internal system, clarify and prepare for areas where there is room for improvement.
・Analysis work related to inventory such as adding allots, closing adjustments, and stopping sales.
・Provision of management screen system training for hotels. We will teach you how to optimize inventory ...
As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?
[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...
[Business content]
・Actively develop new business
・Mainly lodging (including group) sales to travel agencies and corporations
・Promote sales of non-lodging small events, restaurants, spas and activities to maximize the overall profit of the hotel
・ Actively cooperate with the team on all productions, promotions, new projects and news
・Creation of weekly/monthly reports
・Understand the market, create an industry network, and collect information
・Build cooperative relationships with each department within the hotel
Would you like to join us as a reservation staff member at Aman Kyoto and be a part of providing the unique and heartfelt hospitality that Aman Kyoto is known for? Our Reservation Associates are the first point of contact for our guests. They establish a connection with our guests even before their arrival at Aman Kyoto and assist them with various needs.
[Business content]
■Accommodation reservation
・Handling reservations from guests prior to their stay
・Handling calls to the Main Office Number
・Understand customer needs and convey a wide ...
You will be working as a supervisor/captain of the restaurant in the hotel.
[Job description]
・Cooking and other services
・Help customers have heartwarming experiences such as anniversaries and activities
・Restaurant reservation reception and management, cashier work, etc.
・ Reservation acceptance and sales of takeout items
・Providing room service, accepting and managing reservations
・Ordering work and equipment management, etc.
[Two restaurants: all-day dining and Japanese cuisine]
Aman Kyoto has two restaurants, all day dining ...
The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.
Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?
【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business
[Attractive point]
・You can hone your customer service skills at a first-clas ...
You will be responsible for accounting operations such as revenue audits, payments, and accounts receivable in the Sheraton Grande Tokyo Bay Hotel Accounting Department. ...
We will be responsible for instructing and managing the maintenance functions of hotel facilities and managing improvement operations.
・Promote and plan large-scale projects and repair work for buildings, equipment, etc. in collaboration with GM, owners, and external contractors.
・Promotion of energy conservation
・CAPEX budget management
・Inspection and maintenance to meet various standards and safety standards such as disaster prevention
...
You will be responsible for customer service at a large restaurant within the hotel.
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Bashing/cleanup work
3) Equipment/ingredient inventory management, etc.
4) Management of part-time workers and part-time staff ...
You will be in charge of supervisory duties at the front bell service, where you will meet many guests within the hotel.
In addition to regular front desk duties, in-charge duties (staff attendance management, training, time zone supervisor duties, etc.)
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Check-in/check-out operations
3) Bell service (luggage storage, delivery service, concierge service) ...
■You will be responsible for the planning and operation of each facility, mainly during the snow season.
General operational work at each facility (administration/work)
Interpretation and translation services for foreign visitors and foreign staff
Bridging the gap between foreign staff and Japanese staff (bridge human resources)
■Specifically
Foreign staff recruitment - employment
Operational management of staff in charge
Sales, information dissemination, and promotional activities domestically and internationally
Various translation se ...
Overall customer service
・Front desk duties (Check-in at the bar counter!)
・Concierge services (tourist information, access information, etc.)
・Café and bar business
・Kitchen and washing area
There is no vertical division of business in a general hotel, and it is not divided into the accommodation department and the food and beverage department
Casual and friendly customer service is one of Moxy's charms.
Since you will be working on multitasking, it is also recommended for those who want to further increase their experience and skills! ...
General affairs
1) Reception duties (answering telephone calls, mail, and courier services)
2) Management of in-house equipment (office supplies, coffee server)
3) Management of attendance management system
4) Management of entry and exit documents
5) Arrangement of service apartments and employee accommodation
6) Support for other HR-related general affairs ...