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Job type : IT Help Desk

Language preference :English

Displaying 17816-30listings

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

* Leads, manages and coordinates technology service delivery for the office environment across multiple operating companies at multiple sites within a significant sized geographic region.
* Provides guidance for technical solutions that address business and office requirements.


Description

* Manages operational support staff, internal staff and external vendor support groups within assigned geographic region.
* Manage an effective organizational structure, ensuring skills and talent are available to meet business requirements
* Participates ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

外資系リテール企業にて、社内ITサポート業務を担当していただく方を募集しております

店舗もサポート領域に入りますのでPOS経験が求められます


職務内容

* オフィスおよび店舗のITサポート全般
* プロジェクト参画
* IT資産管理
* 海外ITチームとの協働


理想の人材

* リテール業界経験
* ITサポート経験
* ビジネスレベルの英語力
* 優れたコミュニケーション能力


条件・待遇

* 魅力的な製 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

ITテクニカルサポートの求人です。IT知識のある方必見の求人です!プライベートも充実できるオフィスアワーの求人です♪

<業務内容>
・顧客のニーズを読み、オプションの商品や保証サービスの販売業務
・顧客からと販売商品に関する問い合わせ対応
・業界の動向、適用可能なオペレーティングシステム、および関連するソフトウェアとハードウェア、企業ポリシーを最新の状態に保ち、顧客への適切なコ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

* 体制強化による増員
* リーダーや専門性の高いチームへのプロモーションや移動


Description

* デスクトップ機器(ハードウェア、周辺機器、ソフトウェア)の技術的および管理的サポートを提供
* システムのソフトウェアおよびハードウェア情報の維持と管理サービスを提供


Profile

* L1とL2のITサポートを提供できる技術と優れたコミュニケーション能力
* PCトラブルシューティング、PC周辺機器、ハー ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Job description]
You will play an active role as a team leader of service engineers in our world-class industry-leading company that provides a wide range of PC-related products such as laptops, desktops, and servers.

・Provision of services within the Configuration Service Facility (CFS)

・Asset tags and related labels, collection of related data, development of reporting

・System integration and configuration such as HDD partition, image loading, standard software configuration, standard BIOS, vPro settings of our equipment

• Configu ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

[Business description]
■Outline
As a government agency that conducts activities to attract foreign tourists,
Marketing for Japanese tourists and Japanese PR
In charge of information systems at this institution, which is engaged in a wide range of businesses

■ Work content
Information system charge
・Life cycle management including planning, implementation, and operation of the ICT system of the Organization
・Operation of a help desk for in-house staff members related to the use of information infrastructure
・Various information securi ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

大手外資系金融企業でのヘルプデスクポジションのご案内です。社内のIT端末のキッティング、管理やITインフラに関する障害対応、プロジェクト管理のサポートなどをご担当いただきます。


職務内容

* PCやその他IT端末のキッティング、管理

* ITサービスのトラブルシューティング

* ITに関する社内用のマニュアル作成

* アカウント管理

* ITインフラに関するトラブルの対応、切り分け

* プロジェ ...

Job Description

社内のヘルプデスク業務をご担当いただきます。多様な従業員からのPCやネットワーク関連の問い合わせやトラブル対応を行っていただきます。

【具体的には】
・社内のヘルプデスクやテクニカルサポート業務(アクセス権限やPCフリーズ時のサポート)
・新たに入社する方のアカウント発行やPCのセットアップ
・在宅勤務者のセットアップや質問対応
・サーバ関連ベンダーとのやり取り
・ネットワーク周りの ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

<Responsible work>
■ Help desk business
We receive inquiries about our WMS from each department in the company (data recovery method of operation mistakes, correspondence of irregular data, form is not output from the printer, etc.), and if you know how to deal with it, we will respond according to the procedure. If not, we will investigate the cause, request the department in charge to respond, and wait until the response is completed.

■ Kitting
Setup work to be performed when installing a PC. Mainly for company PCs. From the point where the p ...

Job Description

[Job offer]
■ Management and maintenance of in-house network environment and servers
■ Management of employee accounts, authorities, business terminals (PC, etc.)
■ Other support for officers and departments / general clerical work included ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Wonderful Opportunity! You will enjoy working for a leading global insurance company and with a talented group of professionals in the Japan office.

The helpdesk reviews the calls received, identifies the problem and situation, and judge treatment (average monthly around 1,500・2,000 inquiries). It also provides first・level support, such as standard operating procedures and solutions and workarounds from existing known errors. If not, escalation to each support group (ESD/other department) will be made and monitor the status until the ticket is close ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

外資系大手保険会社にて、サービスデスク テクニカルリードを募集しています。

サービスデスク テクニカルリードとして、受信コールのレビュー、問題の特定と解決をご担当いただきます(月次平均問い合わせ数:1500・2000件程度)。
既存エラーの標準的な操作手順、ソリューション、回避策を含めた、L1サポートを提供します。また、各サポートグループ(ESD・他の部門)へのエスカレーションをして、チケッ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

A global IT company is hiring an experienced Help Desk Specialist.

The position is responsible for providing technical assistance and support related to computer systems, hardware, and/or software. Take advantage of excellent career advancement opportunities and employee benefits the company has to offer.

【Responsibilities】
‐ Work closely with other IT members to provide the effective support and solutions to all IT functions in the office.
‐ Keep track of H/W and S/W assets managed by the department.
‐ Provide appropriate technical as ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Global venture capital firm seeks an experienced Technology Support Associate to maintain the tech support function for their office in Tokyo. In this role, you will be required to assist in 1st to 3rd line desktop and network support, ensuring a best in class service to the end user.

This role will report to the Global Helpdesk Manager and liaise with counterparts in their global offices.

【Responsibilities】
‐ Responsible for the availability and reliably of internal IT services
‐ Work collaboratively with the global IT team to provide 24/7 inc ...

Job Description

【具体的には】
・購入後の製品(全般)サポート業務
・L1, L2 サポートセンターからのエスカレーションケースの処理
・本社からのサポート情報を元に日本お客様向けにドキュメント作成、情報公開
・開発にエスカレーションするための再現手順の確立
・管理業務(各コールセンター、倉庫業務、KPIなど)
・L1, L2 サポートセンターの新製品やエンジニアトレーニング
・日本語および英語(低頻度)でのお客様と ...

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