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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 1411-20listings

Job Description

未経験の方大歓迎!
英語スキルを活かして、IT業界へチャレンジできます★

【職務内容】
大手通信企業内でのITサポート業務(日本語・英語)
企業からの問合せに、対応していただきます。
※メール対応がメインですが、一部電話対応もあります。

・一般的なPC操作、トラブル対応
・業務で使用するアプリケーションに関しての質問
・IDやパスワードなどアカウント関連
・サーバー状況の監視、報告

...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Job description]
• Responsible for operations related to planning, development, operation and maintenance of in-house information systems
• IT-related internal controls such as information security and privacy mark
• PC setup
• IT asset management such as terminals, equipment, and licenses
• Internal helpdesk
...

Location

Asia Japan Tokyo Koto

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 500K *Divided into12 month )

Japanese Level Native Level
Chinese Level None
Job Description

[Business content]
(1) Access control using metal detectors
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector.

②Emergency reporting and initial response (English available)
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, please report to the customer in English in English.
In addition, since the operation manual is writte ...

Employer ALACOM CO.,LTD.
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month )

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

Job Description

■Products handled
General ASUS products
For details, please visit our website (https://www.asus.com/jp/).

■Job content
-Provide written and verbal technical support and solutions to other departments within the company and affiliated call centers located overseas.
-Provide mainly written technical advice and solutions to external clients.
-Respond, track, provide feedback and report on technical support cases for the products you are responsible for.
-Implement after-sales service solutions for new product launches (repair training, applicat ...

Job Description

【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...

Job Description

Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.

As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.

This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...

Job Description

HCL Tech is a global ICT services company. Due to business expansion, we are continually hiring engineers! (BPO, infrastructure, development, bridge, application, ERP, etc.)

As an engineer/consultant in Japan for client projects, you will work with domestic and international teams to provide technical support and consulting services.

If you wish to continue your career as an engineer or consultant in the ICT service industry, or if you are thinking about career advancement, why not consider a career at a tech company? We look forward to your applic ...

Job Description

EIRE Systems provides onsite professional IT Services to a major global foods brands company in Tokyo, and we’re looking to hire an Administrative Assistant to support the internal IT Service Desk. The position works onsite at the client's offices in the Taito-ku area.

The purpose of this role is to provide a mix of IT department related admin/clerical tasks and assist with technical support work for all end users in the Tokyo head office.
It's a small local IT team, working together with colleagues in Japan and supported by the global IT Service ...

Job Description

Attractive points
★Hybrid work
★English skills can be utilized (interaction with overseas branches)
★Large-scale global projects

[Job description]
⚫︎Support the design/construction/deployment of support and help desk operations for file sharing systems to be built in data centers in Southeast Asia.
1. Support for grasping the current situation/definition of requirements
- Creating and updating current situation survey materials
- Coordinating and implementing interview surveys with stakeholders
2. Design support
- Creating operation ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

サービスデスクスペシャリストは、企業の技術サービスの復旧を支援する一次対応担当者として責任を負います。

この役割は、アジア太平洋のチームの一員として、サービスアシュアランスオペレーションセンターでの高速シフトベースの役割であり、週末を含む日中の勤務になります。


Description

サービスデスクスペシャリストは、優れたカスタマーサービスを提供し、ITサービスを消費する多様で常に変 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

You will be responsible for providing technical troubleshooting and consultation to end-users in the Investment Banking divisions in Japan. You will work closely with support teams and other IT departments to resolve issues and fulfill user requests, ensuring the smooth operation of our systems.


Description

* Troubleshoot issues escalated from the IT Helpdesk, ensuring timely resolution and minimizing disruption to end-users.
* Provide on-site technical support for desktop PCs, including both software and hardware troubleshooting.
* Set up co ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[IT service desk]
We provide IT service desk support to users working at bases that provide on-site and on-demand services.

・Account management, incident management

・Software management, hardware management

・Inventory management

・Troubleshooting

・IT training for users (creation of training and educational content materials)

・Event response (operation verification before event response, large-scale replacement of supported equipment, annual IT asset inventory) ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[IT-related help desk]

- Reception and response work for inquiries (operation, guidance operation, problem isolation, troubleshooting, remote support)

- Kitting (Windows), software installation and various update support

- Escalation (unknown phenomena, failures, etc.)

- Recording of response results (English)

- Application reception, license management

- Initial settings for network scanning devices such as WiFi routers and UPS

- Meeting support

- Attending network equipment replacement at data center (※ May be done on weekends ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[3 days at home] IT-related help desk
■Incident response
・Failure response (※VIP executive support, Vistor support available)
■Service request response
・PC installation, SW installation, account issuance, access rights change/cancellation, group registration
■Asset management/license management
・Periodic inventory of IT equipment and software licenses
■Event response
・PC replacement, large-scale equipment relocation, event on-site support
■Trouble response
・Creating and issuing announcement documents when a failure occurs, ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The role focuses on delivering comprehensive solutions, optimizing Point of Sale (POS) systems, and emphasizing retail systems within a dynamic retail environment. It also involves providing remote and onsite first-level application support for a diverse array of applications and interfaces used in retail solutions.


Description

This role involves implementing, maintaining, and enhancing retail systems to ensure optimal performance and alignment with business goals. It entails collaborating with various stakeholders to drive efficient retail opera ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

・IT support
・Global online meeting support, town hall support
・Preliminary testing of new global projects
・Contacting overseas help desks
・Support for system changes associated with system integration
・Regular visits to the factory in Yokohama, Kanagawa Prefecture (on-site support once or twice a month)
・Office phone management and support
・Case management on ServiceNOW ...

Job Description

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大手IT企業様のプロジェクトです。業務を通してITの知識やシステム操作が学べます。
業務の効率化や対応力のスキルアップができます。
================================================================================

市区町村の役場へ常駐勤務し、職員からのシステム障害やハード障害の問い合わせに対応して頂きます。
最初は一時受付を行って頂き、慣れてくれば障 ...

Employer Ahead Group
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

Position Overview:

This position reports to the Head of End User Services and will provide direct managerial supervision for the following work groups:

-Contact Center (CC): Manage the outsourced off-shore Service Desk Support Services which provides an initial point of contact for IT technical support, trouble ticket and service request resolution and referral services to other technologies team to facilitate incident resolution.
-Desk Side Support (DSS): Manage the outsourced on-site desk side support team who provide EUS support in both local l ...

Job Description

エイラシステムのテクニカルサポートでは、企業を対象にITサービスを提供しております。顧客は大手外資系グローバル企業が中心です。

各クライアント企業においてグローバル規模で展開されているIT環境。
その日本ローカルサポート(L2)としてITサポートのスキルや経験、語学力を活かせるポジションが多数あります。
現在、弊社チームの一員としてご活躍いただける方を通年募集しております。

主なサ ...

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