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IT Help Desk ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 1401-20listings

Employer systemsGo Corporation

★Visa Support★ Helpdesk Team Leader【Great work-life balance】

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato / Asia Japan Osaka Osaka / Asia Japan Miyagi

Salary

JPY - Japanese Yen JPY 4000K - JPY 7500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...

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Employer EIRE Systems K.K.

Field Services Engineer / Technical Customer Support

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.

As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.

This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...

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Recruiter (Company is not publicly visible)

System Administrator at global EC company

HOT
  • ★ ★ Staff Level
Recruiter Cornerstone Recruitment Japan K.K.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 7500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Configuration, Customization and Monitoring:

Maintain user roles, permissions, and access controls in Coupa.
Monitor system performance, troubleshoot issues, and implement solutions
Configuring workflows, approval chains
Monitor and Maintenance of Integrations.
UAT Testing and implement system upgrades and enhancements.
Customer Support:

Provide end-user support and training to ensure effective utilization of the Coupa platform
Engage with business stakeholders to gather requirements and understand their needs and troubleshoot their issues
P ...

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Recruiter (Company is not publicly visible)

[Limited Position】Senior Desktop Support Analyst

HOT
  • ★ ★ ★ Senior Level
Recruiter Cornerstone Recruitment Japan K.K.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 11000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other offices as needed.

・Setup, configuration, installation, and troubleshooting support
・Support including training, mentorship, and expert roles in specific software groups and group representation on large, multi-functional projects.
・Develop and track performance measurements and determine the optimal system configuration
・Identification of problems, creation of project plans/schedules, execution, and measurement of results ...

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Employer SCSK ServiceWare Corporation/SCSKサービスウェア株式会社

【未経験OK！】英語を使ったITサポート業務

HOT
  • ★ Entry Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

未経験の方大歓迎！
英語スキルを活かして、IT業界へチャレンジできます★

【職務内容】
大手通信企業内でのITサポート業務（日本語・英語）
企業からの問合せに、対応していただきます。
※メール対応がメインですが、一部電話対応もあります。

・一般的なPC操作、トラブル対応
・業務で使用するアプリケーションに関しての質問
・IDやパスワードなどアカウント関連
・サーバー状況の監視、報告

...

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Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Employer EIRE Systems K.K.

IT Support Engineer (Junior/Mid-level) - Financial Services Industry

NEW
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Fantastic entry-point opportunity into the Financial Services industry, for a junior to mid-level IT Helpdesk / Desktop Support Engineer (i.e. 1-3 years experience).

Your bilingual (Japanese & English) talents, friendly and customer-centric attitude, aptitude for learning new technology and hunger to develop your skills and advance your career will be key to success.

In this customer-facing role, you'll work with an international team, to deliver and support desktop and office-based technology solutions for all groups across the company (a mid-size ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

[Infrastructure Support Engineer] Multiple positions available including desktop support, team leader, network support, etc.!

  • ★ Entry Level
Location

Asia Japan Gunma / Asia Japan Tokyo / Asia Japan Hyogo

Salary

JPY - Japanese Yen JPY 4500K - JPY 10000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

HCL Tech is a global ICT services company. Due to business expansion, we are continually hiring engineers! (BPO, infrastructure, development, bridge, application, ERP, etc.)

As an engineer/consultant in Japan for client projects, you will work with domestic and international teams to provide technical support and consulting services.

If you wish to continue your career as an engineer or consultant in the ICT service industry, or if you are thinking about career advancement, why not consider a career at a tech company? We look forward to your applic ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Desktop Support Specialist Wanted!

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Others

Salary

JPY - Japanese Yen JPY 5500K - JPY 7500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

We're looking for a bilingual desktop support specialist!

As an Onsite Support Technician with a minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.

・Perform onsite updates, configuration changes, or software installations.

・Provide onsit ...

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Employer Precision Infocomm Japan Co., Ltd.

◇From Singapore! A growing foreign company in the maritime industry◇ [After-sales support for ship equipment using English skills] No experience necessary! People interested in IT are welcome♪

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 3000K - JPY 5500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

◇Recruiting IT and communication equipment support staff◇

[Attractive points]
◆Now is the chance while we are growing!

Established in 2018, our Japanese subsidiary currently boasts a turnover of over 250 million yen, and because we are in the founding and growth phase now, you can experience the process of the company growing.

As a founding member of a venture company with one of the top domestic market shares, you will have a fulfilling career.

[Job description]

When you hear about IT and communication equipment, it may seem diffic ...

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Employer Temple University, Japan Campus

Help Desk Lead

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Setagaya

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Job Description

Information Technology Services (ITS) provides IT related technical support for all of Temple University, Japan Campus. The ITS is composed of two teams. Our IT Operations (Help Desk) team which provides front line technical support, manages the in-classroom technology and our computer labs. Our Administrative Systems team supports TUJ's administrative systems. The person in this position will be a lead member of the IT Operations (Help Desk) team. The main role is to lead the whole Help Desk, and provide first-level support to TUJ staff, faculty, and st ...

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Employer Laurus International School of Science

[International school administration] IT support and school administration assistance / More than 120 days of holiday per year / English skills can be utilized / Half of the employees are foreigners! Global environment

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen Under JPY 4500K
（Monthly Salary Range： JPY - Japanese Yen Under JPY 375K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

Attractive points
★Good work-life balance (annual holidays: from 130 days)
★With over 140 foreign employees, you can speak English with native teachers on a daily basis and acquire skills
★No worries about life stage changes!

We are looking for a person to work in headquarters administration, IT support, and school operation support at our company, which operates an international school.

As this job involves contact with various people both inside and outside the company,
we are looking for someone who can flexibly work on many projects. ...

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Employer Ahead Group

End User Service Manager - Insurance

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 10000K - JPY 14000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Position Overview:

This position reports to the Head of End User Services and will provide direct managerial supervision for the following work groups:

-Contact Center (CC): Manage the outsourced off-shore Service Desk Support Services which provides an initial point of contact for IT technical support, trouble ticket and service request resolution and referral services to other technologies team to facilitate incident resolution.
-Desk Side Support (DSS): Manage the outsourced on-site desk side support team who provide EUS support in both local l ...

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Employer Interworks Confidence inc.

Game customer support: Mainly email correspondence! ★Game lovers welcome★

  • ★ ★ Staff Level
Location

Asia Japan Tokyo / Asia Japan Kanagawa / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

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Employer ALACOM CO.,LTD.

Security operations at foreign data centers

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Koto

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 500K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

[Business content]
(1) Access control using metal detectors
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector.

②Emergency reporting and initial response (English available)
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, please report to the customer in English in English.
In addition, since the operation manual is writte ...

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Recruiter (Company is not publicly visible)

【電話対応不要！英語活用】コンテンツモデレーター【マレーシアでのお仕事】

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Native Level
Job Description

クラインアントのコンテンツを対象に品質チェック、ユーザーへのサポートや管理などをメインにお仕事に従事して頂きます。ユーザーにとって安心で使いやすい環境を提供できるよう努めるお仕事です。

＜いずれか＞
・不適切なオンライン動画/コンテンツ/苦情に関しての確認、削除
・ゲーム内チャット等の確認、不適切なものを報告（文字）

・明示されたポリシーと手順に沿ったコンテンツの調整
・業 ...

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Recruiter (Company is not publicly visible)

シニアITサポートスペシャリスト - グローバル経営コンサル企業

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 8000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

L2サポート、内部ITサポート、MS 365の問題解決、ネットワーキング、PCの問題解決、月次報告会およびグローバルチームとの連携を担当する。


Description

* L2サポート、内部ITサポート
* MS 365の問題解決、ネットワーキング、PCのトラブルシューティング
* 月次報告会およびグローバルチームとの連携


Profile

* L2サポートおよび内部ITサポートの経験
* MS 365の問題やネットワーキング、PCのトラブルシューテ ...

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Recruiter (Company is not publicly visible)

[SIer Industry] Bilingual IT Infra Engineer and Tech Support (Utilize English & Japanese)

  • ★ ★ Staff Level
Recruiter Neo Career Co., Ltd. Overseas Division GIFTERS
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

You will be responsible for customer support for bilingual projects.
We are looking for a wide range of candidates, from people with IT experience who want to work in IT work using English to people with bilingual IT work experience.

■Job overview:
Projects will be decided based on your experience and when you joined the company. You will be involved in operational projects using Japanese and English.
This is mainly a user support type operation project, and there are many projects where support is provided by touching the actual machine. In addi ...

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Recruiter (Company is not publicly visible)

【クアラルンプール市内の駅近勤務/土日勤務なし】フロントエンドデベロッパー | 基本給最大RM14,000(日本円で46万円）

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

大手ウェブサイト企業での広告関連でのフロントエンドディベロッパー

・クライアントへのアドバイス（HTML・CSS・PHP・JavaScript）
・広告に関するテクニカルサポート
・ヒアリング～実装まで行う
・オンライン広告に関するタグ実装やモバイル広告の最適化などに関するテクニカルサポート
・クライアントに対するトレーニング・実装サポート

【給与】
RM10,000～14,000＋KPI
2024年６月のレートで約33万円～46万 ...

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Recruiter (Company is not publicly visible)

ITサポートエンジニア - 手術ロボット分野における世界的リーダー企業

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 9000K - JPY 11000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

APAC全体のユーザーに対してハードウェア、ソフトウェア、ネットワークの問題をリモートおよび現地で診断し、解決する役割を担います。また、ユーザーの技術的な能力向上と自己解決能力の向上を目指し、エンドツーエンドの技術サポートを提供します。


Description

* エンドツーエンドの技術サポート：ハードウェア、ソフトウェア、ネットワークの問題をリモートおよび現地で診断・解決。
* ITインフラの ...

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