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IT Help Desk ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 1341-20listings

Job Description

EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.

We are currently looking for new additions to our IT Support team!

【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...

Job Description

[Job Summary]
You will be responsible for handling mobile payment system monitoring failures.

[Specific work content]
(1) Implementation of system failure detection and failure analysis: Isolate failures in response to alarms from the monitoring system
(2) Various arrangements in the event of a system failure: Depending on the nature of the failure, check the manual, arrange maintenance work, arrange parts delivery, etc.
(3) Respond in English to the system operating company (USA) for failure response reports
*Inquiries have become routine, and a ...

Job Description

[Job Summary]
You will be entrusted with call center/help desk operations for the IT products of a certain foreign-affiliated manufacturer.
Specifically, in the event of a system failure, you will request the reception and maintenance (repair) team to respond, and direct the recovery to completion.
At the primary reception stage, we will take care of things that can be dealt with in the manual by ourselves and try to recover.
*The content of inquiries has become regular, and correspondence in English will be mainly by e-mail.

Enginee ...

Job Description

BiOS is looking for a bilingual shared service engineer to deliver a tailored support structure for a global IT services provider in Tokyo.

Duties include but not limited to:

• Handling technical inquiries raised via email, phone and/or in-person for tier-2 and -2.5 support.
• Schedule, monitor and deliver support for end-users within agreed SLA levels.
• Provide client VIP support
• Working off-schedule to attend meetings and/or support inquiries outside main support site.
• Creating documentation and materials to help educate end-us ...

Job Description

We are currently looking for a field support engineer to work at the Tokyo office of one of the world's top foreign-affiliated consulting companies. You will be in charge of IT service desk work as an agent of the service counter of the information system department.


・In response to inquiries about problems with Windows PCs, Macs, and mobile phones (Android, iOS) lent by the company, we will act as an intermediary to the relevant parties.
・Rent out and exchange IT equipment at the service counter.
・Support for continuous ...

Job Description


世界最大の検索エンジンサービ ...

Job Description


世界最大の検索エンジンサービ ...

Job Description

We are urgently recruiting Deskside Support Specialist.

On-Site services include the following services, activities and roles and responsibilities.

a. Workstation Services (e.g., locally attached workplace computers, laptop computers,
printers, scanners):
1. Installs, moves, adds, changes (IMAC)
2. Onboarding of new users (2h ‘how to’ session performed on-site or via remote
3.Operational monitoring
4. Incident determination and resolution
5.Technical support and break fixes
6. System and Productivity Software deploym ...

Job Description

We provide a wide range of services including IT support.

[Specific work content]
・In-house web system development and operation management
・Construction of game development environment
・Network construction and operation management
・Management around infrastructure
・PC management
・License management
・ In-house help desk, etc. ...

Job Description

IT support Engineers are specialists that assist users with hardware and software issues. This job includes providing on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting IT issues.

We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistan ...

Recruiter A leading automotive parts manufacturer
  • ★ ★ ★ ★ Manager Level
Job Description

A leading automotive parts manufacturer is looking for a Master Data Management Specialist. The chosen candidate will handle all master data by establishing solutions and practices. This position is based in Tokyo.


* Manage MDM projects, approaches, resources, and deployment
* Assist ERP projects and guide regions and sites
* Facilitate data management processes and activities
* Address issues for broader deployment as needed
* Guide the process so that sites can conduct various initiatives
* Support the data mapping ac ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Business content]

Please respond to inquiries regarding overseas remittance (Chinese support).

Responding to inquiries regarding overseas remittances via incoming/outgoing calls, emails, and chats (Chinese support)
Responding to inquiries regarding remittances from Japan to overseas

[Correspondence example]
・There is an error in the remittance.
・I can't register as a member.
・The money has not arrived at the remittance destination.

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description



* IT trouble shooting for internal
* PC kitting
* Maintaining internal IT infrastructure


* Experience of IT support such as helpdesk or desktop support at least 1 year
* Knowledge of Windows, MS O365, Mac is a +
* Business - Fluent level of English
* Business level of Japanese (JLPT is not required.)

Job Offer

* Competitive ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description






・IT プロセスの強化と改善

・社内メンバーだけでなく、ビジネス全 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description








1時受け担当窓口および、L2サー ...

Job Description

Key responsibilities
• Handling technical inquiries raised via email, phone and / or in-person for tier-2 and -2.5 support.
• Schedule, monitor and deliver support for end-users within agreed SLA levels.
• Escalate support inquiries to tier-1, -1.5 and / or 3, if needed.
• Provide VIP support for internal (BIOS) and external (Client) end-users.
• Demonstrate the ability to identify and escalate requests for approval, if and when needed.
• Establish a professional communication, in writing and verbally, with internal (BIOS) and external ...

Job Description

■ Business content
When you join the company, we will entrust you with desk-side engineering work as an IT technical support engineer.

You can feel the contribution to the client through your work while responding to various inquiries and requests.

■ Specifically
・ Hardware IMAC
・ Software IMAC and setting work
・ Support for server engineers and network engineers
・ Coordination with third-party support (cooperation with other teams such as printers and telephone equipment, support implementation)
・ Identification of the cause of ...

Job Description

■ Business content
When you join the company, we will entrust you with the service desk work that responds to various requests related to system operation from customers at the data center.
I work at a global data center that provides a wide variety of services to customers, so I can improve my English!

There is also training for new employees, so you can work with peace of mind!
Several people who have no actual work experience have joined the company and are active!

■ Specifically
・ Telephone / Email / Customer Portal reception manageme ...


Asia Japan Tokyo


Depends on experience

Japanese Level Native Level
Job Description

 Responsible for delivering BAU, the day-to-day tasks and ensure customer’s downtime is minimum.
 Become familiar with all aspects of customer’s IT environment and keep knowledge up-to-date.
 Fulfilling IT support service needs, achieving goals and expected deliverables in accordance to the customer policies, procedures, and processes.
 Providing technical support to desktop/laptop PCs, printers, monitors, server/network equipment, and other customer IT infrastructure with incident management excellence.
 Windows OS support, Provi ...

Job Description

• Perform refresh, installs, moves and changes for desktop and laptops.
• install currently supported Microsoft operating systems onto a desktop and laptop;
• load an image onto a desktop and laptop;
• load standard software applications such as Microsoft Office or other scripted installs;
• install (unpack, connect to the network and test) standard desktops, laptops, printers and peripherals;
• find faults with basic office environment IT related problems (connectivity, application errors, operating system issues);
• replace compone ...

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