<Luxury Residence> Front desk operations/English usage
You will be in charge of front desk and concierge duties at a luxury residence.
■Concierge work
Tailored to each customer's individual needs
We will prepare the service for you.
for example…
・Bilingual service
・Taxi dispatch
・Receiving packages when the customer is absent
・Transfer to cleaning company
・Restaurant reservation
・Support for moving in and out
Such
■Response to indoor problems
Regarding defects in indoor electrical appliances and equipment, etc.
If y ...
<Luxury Residence> Front desk operations/English usage
You will be in charge of front desk and concierge duties at a luxury residence.
■Concierge work
Tailored to each customer's individual needs
We will prepare the service for you.
for example…
・Bilingual service
・Taxi dispatch
・Receiving packages when the customer is absent
・Transfer to cleaning company
・Restaurant reservation
・Support for moving in and out
Such
■Response to indoor problems
Regarding defects in indoor electrical appliances and equipment, etc.
If y ...
[Hotel front reception]
You will be at the front desk of the hotel, handling reception and providing information.
・Check-in and check-out support
・Receiving accommodation reservations via phone or internet
・Enter customer data
・Information work at the counter, etc. ...
[Pair of 2 people] Hotel deputy manager/manager
I work as a deputy manager/manager of a business hotel.
・Customer check-in/check-out support
- Accepting reservations by phone (check-in reservations, breakfast service reservations, etc.)
・Cleanliness inspection of guest rooms and common areas
・Recruitment and salary payment of part-time staff
・Education and training for part-time staff
·Accounting operations
■Example of daily schedule
<Assistant Manager>
14:00 Arrive at work
14:30 Check the accommodation room
15:00 Guest check-in av ...
■Job overview:
After joining the company, you will first gain experience in hotel front desk work, and then consider career advancement/change based on your aptitude.
(1) Hotel front desk operations
General hotel operations such as front desk customer service, reservations, inquiry handling, and incidental services/tourist information/safety management, etc.
(2) Hotel head office operations
Sales plan planning/implementation/marketing/sales/advertising planning/product planning/human resources/accounting/general affairs, etc.Hotel planning/opera ...
Front desk operations
- Check-in and check-out procedures
- Creation of accommodation plans and reservation management
Characteristics of the job
-How can a hotel that emphasizes its unique value of allowing long-term stays provide deep customer service to customers in the short check-in and check-out period? This is a workplace where you can hone a wide range of skills by being responsible for everything from customer service to administrative work in an environment that can be considered the essence of the service industry.
As a hotel front desk staff, you will be performing the following duties:
- Telephone support
- Reservation support
- Check-in/check-out
- Concierge-related duties
- Other customer support
Company housing and dormitories available
Career paths are also possible, and after three years of joining the company, you may be able to request a transfer to another hotel in Tokyo or other big cities. ...
You will be at the center of our hotel business, thinking and acting independently to carry out the following duties.
-Revenue management
-Organizational management
You will be primarily responsible for management and reporting tasks to improve the hotel's income and expenditures and operational quality.
You will be responsible for everything from hypothesis consideration to planning based on data and figures, with the goal of "maximizing sales, improving operational efficiency, saving costs, creating added value, and improving customer satisfa ...
【job description】
It is filled with the charm of both Japanese hospitality and friendliness. The work of service staff ranges from front desk duties to a variety of other tasks, but they are an important presence that influences the first impression of a hotel. We understand the feelings of our customers, who have a variety of goals, and provide services tailored to their needs.
Features: 《Multitasking》
Rather than separate labor, the accommodation department, reservation department, and beverage department are all integrated. I want to expa ...