Jobs in Japan search results

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

Lead E-commerce operations for a prominent company, overseeing platforms, sales promotion, product development, and store management in Okinawa Prefecture.


Description

* Manage E-commerce platforms and mall operations.
* Drive omnichannel integration with physical stores.
* Budget and PL management for E-commerce business.
* Collaborate on product development for collaborative goods.
* Oversee fulfillment and manage official stores in Okinawa.


Profile

* 3+ years of experience as an EC site operational leader.
* Proficiency in pe ...

The Communications Manager role involves leading strategic communication initiatives, including internal communications, employer branding, and media relations, for a prominent technology company in Japan. The position requires developing compelling narratives, enhancing the employer brand, and fostering stakeholder engagement to drive business objectives.


Description

* Develop and execute comprehensive communication strategies aligned with corporate objectives.
* Enhance employer branding efforts to position the company as an employer of choic ...

Role Summary:
We are looking to fill the role of Test Manager (Bi-lingual preferred). Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities:

Leadership:
• Handle a portfolio of projects and be responsible for QA delivery
• Create initial estimates of the testing effort needed for new developments and functional enhancements.
• Participate in daily stand-up me ...

Role Summary:
We are looking to fill the role of Test Manager (Bi-lingual preferred). Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Leadership Responsibilities:

Leadership

- Handle a portfolio of projects and be responsible for QA delivery
- Create initial estimates of the testing effort needed for new developments and functional
enhancements.
- Participate in daily s ...

Role Summary:

We are seeking a Test Lead (Bilingual) for our team in Japan. Please review the list of responsibilities and qualifications below. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications but have sufficient experience and talent.

Responsibilities:

Leadership:

- Collaborate with the test manager in estimating the testing effort
needed for new developments and functional enhancements.
- Participate in daily stand-up meetings and defect triage calls.
- Work with differ ...

Position Overview:

This position reports to the Head of End User Services and will provide direct managerial supervision for the following work groups:

-Contact Center (CC): Manage the outsourced off-shore Service Desk Support Services which provides an initial point of contact for IT technical support, trouble ticket and service request resolution and referral services to other technologies team to facilitate incident resolution.
-Desk Side Support (DSS): Manage the outsourced on-site desk side support team who provide EUS support in both local l ...

Job Description

We are seeking a highly skilled Bilingual Technical Project Manager to join our team on a contract basis. The successful candidate will serve as a vital link between Japanese clients and our engineering teams located in Australia and India. This position requires fluency in both English and Japanese, along with solid technical project management abilities. The ideal candidate will have a background in IT security and/or user experience (UX) with a focus on mobile platforms. The role involves presenting on-site at client locations and f ...

Job Description

We need a highly technical business analyst who will work on investments related projects, with some flexibility to shape the role to the candidate. The candidate should be detail-oriented and understand software development lifecycle best practices and discipline such as CI/CD and test plans. Some potential duties:

・Documenting existing workflows in English by interviewing Japanese business user groups

・Breaking down large projects into smaller pieces and planning deliverables

・Develop and support reports which use BI t ...

Ahead Group is looking for an Infrastructure background Project Manager to join us onsite at a large Investment Bank in Tokyo. The primary purpose of the job is to provide end-to-end project management from requirements gathering and analysis, through implementation (on one or more projects at any given time). Qualified candidates will be experienced in the banking industry and have a background in running large regional or global IT projects in the infrastructure space. ...

Ahead Consulting is seeking an experienced Network Security Engineer to provide firewall deployment support for a domestic medical devices company in Tokyo. This person will provide individual technical contribution and collaborate with other regional teams and vendors to complete VPN parameter template sheets and validate VPN & firewall configurations. They will also work on troubleshooting any L3 network issues on VPN turn-up & during application/data migrations. Proven experience in supporting projects following global project frameworks and achieving ...

Ahead Consulting is looking to add an additional Project Management Officer (PMO) to an existing project team that is overseeing the development and deployment of a suite of in-house developed systems to a particular business unit.

You would be responsible for arranging, attending, contributing to, and documenting critical project meetings, spanning resources, and representing the business unit as well as development and support teams. Additionally, you will be responsible for understanding which information is required, and from which groups, and str ...

【job description】
・Formulation and management of development plans based on product roadmap
・Development project management
・Evaluation and training of development team members
・Architecture design and review
・Direction and response to production operation issues
・Strengthening and recruiting development organization ...

We will be in charge of all legal matters for Web3 companies.
・Global response (Issuing instructions to law firms around the world)
・Building a legal compliance system for organizational management
・Analysis, consideration, and problem solving of legal risks related to overall business/services
・Legal check of various contracts
...

Our client is the No.1 Online Travel Agency in Japan.

They provide services in leisure and also business travelers a variety of accommodation choices to meet all of their travel needs. Their mission is to provide quality experience to the travelers. Teir tech-team develop, operate, and maintain a large-scale platform that contributes over 1 trillion yen.

As a communication hub, Tech-support handles various inquiries from internal staff and external partners about the technical/product specifications or operations accurately and promptly. Diagnose a ...

Senior Accountant role to be part of implementation project with opportunities to collaborate with the global office | Career growth, WFH and flex time available


Description

* Fixed assets and lease accounting
* AP/AR/GL
* Comply with SOX and security regulations
* Provide continuous improvements to increase efficiency
* Take part in system implementation
* Partnering with global and cross-functional local teams


Profile

* Relevant accounting experience
* Team player
* Great interpersonal skills
* Good knowledge with Exc ...

テクノロジーを駆使して多くの人の生活を豊かにすることを目指すスタートアップ企業です。管理部門スタッフとして、会社の上場準備に伴う様々な業務を担うことが求められます。会社の更なる成長を支える核となるポジションです。


職務内容

* 上場審査対応（資料準備、ファイリング、反社チェック等）
* 法令改正のチェックと適合確認
* 中期・年度事業計画の策定、予実管理
* 内部統制（J-SOX）の整 ...

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

・Provide Japanese-English and English-Japanese interpretation for internal and external meetings
・Work with the engineering team to translate various internal and external technical documents from Japanese to English and from English to Japanese.
・Ensure that technical and terminology is accurate and consistent throughout.
・Check the quality of the translation by referring to specialized dictionaries and translation tools.

*The interpretation to translation ratio is approximately 7:3, but this may change depending on the progress of the pro ...

Join a high-performing APAC team and shape the future of Customer Experience in Japan.
As an Account Executive, you will sell industry-leading Digital Solutions, identify new opportunities, and forge lasting client relationships in an environment driven by innovation.


Description

1. Drive Sales Growth:

* Achieve sales quota through prospecting, identifying new business opportunities, and closing deals.
* Manage your assigned territory and target accounts effectively.
* Deliver impactful presentations and demonstrations to win customers. ...