Jobs in Japan search results

■Customer success support for SaaS products■
・Respond to user inquiries via phone, chat, and email
・We provide support for Japanese users of foreign payment services in Japanese, and internal documents are in English.
*The number of inquiries handled is approximately 10 per day, and each inquiry is handled one by one.

■Work points
・Work in a global environment with English-Japanese bilingual team members from over 15 countries.
・We have a team with high customer satisfaction and are recognized among vendors around the world.
...

As an IT support, you will work with a small team of IT engineers and will ensure smooth support of day to day technical operations of trading floor which will be the core component of your role, with desktop support, Windows OS, and End-User Application support. You will work closely with offshore Infra team, so if you are passionate for learning more about server and network technology they can also offer careers abroad in order to develop those skills.


Description

Job Description:

The successful candidate will be responsible for

-Handlin ...

[You will be active in each position of PG, SE, BSE, PL, and PM! ]
◆Let us handle projects such as web/open system development/mobile application development/infrastructure construction!

<specifically>
・System development for major companies
└System construction, unit/integration/comprehensive test
・Project management of web system development
└Requirement definition, schedule/resource/task management, quality control, roadmap creation
・Business support for improving development productivity
└Resource management, process improv ...

1. Business content
You will learn various practical skills regarding the various facility management (FM) services provided by our company, based on your past experience and your wishes.
After that, based on your practical experience, knowledge, skills, and aptitude, you will be assigned to a wide range of positions, including corporate sales positions, site manager positions, and back office (head office) positions.
*In the future, I would like him to advance his own career as a management executive and contribute to the further development of the c ...

1. Business content
You will learn various practical skills regarding the various facility management (FM) services provided by our company, based on your past experience and your wishes.
After that, based on your practical experience, knowledge, skills, etc., and your aptitude, you will be assigned to a wide range of positions, including site manager positions and back office (head office) positions.
*In the future, I would like him to advance his own career as a management executive and contribute to the further development of the company.

2. The ...

Position Name: General Counsel/Senior General Counsel

Major Duties

The location of this position is Tokyo
This position is full-time and not retained
This position reports to the APAC General Counsel, who then reports to the Deputy General Counsel (Global)
Advise on contractual and commercial issues, government and regulatory legal issues
Advise management and HR on employment issues
Respond to legal inquiries from internal and external stakeholders, and review commercial contract content
Respond to the company's client, vendor and employment ...

Lead the Middle/Back Office operations IT team in the cash equities division of a major Asian capital markets & investment group. You will also be coordinating teams across India, Hong Kong, and Japan.


Description

* Support daily trading operations for various trading flow of High Touch & Low Touch cash Equities.
* Perform front-to-back system testing for enhancement, releases, vendor changes, migration and bug fixes.
* Serve as the point of contact for local vendors (NRI, JASDEC, Twave, BOJ, JSDA etc…) in terms of technology roadmap/Projec ...

As a network lead, you will oversee the implementation of a new cloud technologies at a large global FMCG firm.


Description

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Craft visionary blueprints for hosting intricate application workloads on the dynamic landscape of MS Azure, encompassing cloud architecture, design, and implementation plans.
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Steer the course of innovation by supporting the setup of VPN and express routes, while also championing Azure API Management, Security, and Cloud-to-Cloud Integration across public and private domains.
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Elevate solutions to new he ...

Project Management work for engine program of commercial airplane
Coordination with internal stakeholders and lead meetings  
Managing project schedule, status & follow up, creating schedule to align the target/project scope
Making required documents to explain to internal stakeholders & End customer
Visualize the project status and communicate with team members & etc..
Project management for small-sized projects, reporting the status to the customer line manager.
Making MoM, identifying required actions, and following up on these statuses. ...

Conducting Research

Take full ownership of all UX research and run multiple streams of work at one time.
Set agenda and research scopes, and make proposals to the VP of Experience and stakeholders to formulate research plans.
Develop research plans based on an agenda set by the VP of Experience.
Plan, gather, and analyze, insights about users through new studies and review of existing data.
Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption.
Manage, Execute, and analyze usabi ...

We are recruiting for a PM position to lead new requirements and customization projects related to the Group's total application app. You will organize the requests of each business company within the group and drive the project by efficiently using the in-house development team and vendors. ...

Stakeholder engagement with each operating company, internal business departments, and development departments
Upstream process of system development (requirements definition, basic design), progress, quality, and issue management
Performance, security, etc. for stable system operation Operation
[Examples of technical areas that will be used for business]

c# .net core, Java
Azure Kubernetes, API Management, SQL Database Redis ...

Management of the development team for the app and member authentication platform used by online supermarkets
,the member authentication platform is being gradually deployed to various e-commerce and apps of the Group, and is a task that supports mission-critical large-scale systems.
Currently, we aim to integrate the more than 90 IDs within the Group (one ID), realize single sign-on between each service, and realize data utilization across the Group.
Management of project managers/engineers, upstream processes of system development (including systemi ...

Network troubleshooting and maintenance for a nationwide network of firewalls, routers, switches and load balancers in Japan
Configure and install various network devices and services: must be proficient in managing and configuring Cisco network devices, PaloAlto security devices, Citrix load balancers etc
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to ...

DR (Disaster Recovery) planning, coordinating annual DR drill.
Ensure through planning and drill that IT DR plan and strategies have fully documented, tested, being executable plans that contain all the required information, reflect current conditions from IT infrastructure failover topologies, and able to support the business continuity of the enterprise.
Continuously improve abovementioned works
Support BC plan and establish consistency between BCP and DR plan (e.g., put RPO based on BC plan)
Support IT audit ...

Web application development experience (design, development management, testing)
Knowledge of Database and SQL
Ability to communicate smoothly with customers, internal and external organizations.
Native Japanese language skills or JLPT N1
Experience in vendor management.
Experience in team management (optional)
Reading and understanding of English documents (application documents)
Development language is C# .NET but offshore team will be taking responsibility for programing tasks, Client members will be in charge for offshore development support, ...

Deploy and manage monitoring tools to continuously monitor the health, performance, and availability of servers, networks, and other infrastructure components.
Implement and manage backup and disaster recovery procedures for Hinemos systems and related infrastructure components
Perform regular maintenance activities, such as software updates, patch management, and system backups, to ensure the stability and safety of the infrastructure. Create and manage maintenance schedules and procedures to minimize operational impact
Automate alert, event, and inc ...

Incident, Problem management and reporting
Design & optimize the ITSM processes to ensure consistency across all IT.
Align to MetLife global process and tools (Service Now) where possible. Design and operations need to be continuously improved by cooperating/discussing with global service owner.
Take a “Command & Control” role to ensure incidents are well managed, communicated and ultimately resolved in a timely manner.
Ensure root causes analysis and remediation plans are tracked and implemented in a timely manner.
Although not a primary respon ...

Analyzes daily activity of the team to explore area to be improve.
Manages internal and external service suppliers including product vendors.
Provides middleware engineering/operation team leadership in areas of expertise.
Ensures business requirements are met in a timely manner.
Participate/conduct middleware related projects as IT PL role.
Works closely with other organizations including MetLife global team to promote efficient IT golive optimization.
Identifies root cause of the incidents and fix the incident in areas of expertise.
Identifies i ...

Communicate closely with business units regarding Voice infrastructure and define requirements.
Design configurations and create blueprints for Voice infrastructure.
Perform advanced testing and upgrades of Voice devices.
Establish and update local standards and best practices in technical areas.
Provide leadership on the Voice engineering team.
Communicate with vendors and control them appropriately.
Communicate directly with vendors, peers, business partners, application developers, and management as needed.
Response for researching and identify ...