Role Summary:
We are looking to fill the role of Test Manager (Bi-lingual preferred). Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities:
Leadership:
• Handle a portfolio of projects and be responsible for QA delivery
• Create initial estimates of the testing effort needed for new developments and functional enhancements.
• Participate in daily stand-up me ...
Role Summary:
We are looking to fill the role of Test Manager (Bi-lingual preferred). Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Leadership Responsibilities:
Leadership
- Handle a portfolio of projects and be responsible for QA delivery
- Create initial estimates of the testing effort needed for new developments and functional
enhancements.
- Participate in daily s ...
We are seeking a Test Lead (Bilingual) for our team in Japan. Please review the list of responsibilities and qualifications below. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications but have sufficient experience and talent.
Responsibilities:
Leadership:
- Collaborate with the test manager in estimating the testing effort
needed for new developments and functional enhancements.
- Participate in daily stand-up meetings and defect triage calls.
- Work with differ ...
This position reports to the Head of End User Services and will provide direct managerial supervision for the following work groups:
-Contact Center (CC): Manage the outsourced off-shore Service Desk Support Services which provides an initial point of contact for IT technical support, trouble ticket and service request resolution and referral services to other technologies team to facilitate incident resolution.
-Desk Side Support (DSS): Manage the outsourced on-site desk side support team who provide EUS support in both local l ...
We are seeking a highly skilled Bilingual Technical Project Manager to join our team on a contract basis. The successful candidate will serve as a vital link between Japanese clients and our engineering teams located in Australia and India. This position requires fluency in both English and Japanese, along with solid technical project management abilities. The ideal candidate will have a background in IT security and/or user experience (UX) with a focus on mobile platforms. The role involves presenting on-site at client locations and f ...
We need a highly technical business analyst who will work on investments related projects, with some flexibility to shape the role to the candidate. The candidate should be detail-oriented and understand software development lifecycle best practices and discipline such as CI/CD and test plans. Some potential duties:
・Documenting existing workflows in English by interviewing Japanese business user groups
・Breaking down large projects into smaller pieces and planning deliverables
Ahead Group is looking for an Infrastructure background Project Manager to join us onsite at a large Investment Bank in Tokyo. The primary purpose of the job is to provide end-to-end project management from requirements gathering and analysis, through implementation (on one or more projects at any given time). Qualified candidates will be experienced in the banking industry and have a background in running large regional or global IT projects in the infrastructure space. ...
Ahead Consulting is seeking an experienced Network Security Engineer to provide firewall deployment support for a domestic medical devices company in Tokyo. This person will provide individual technical contribution and collaborate with other regional teams and vendors to complete VPN parameter template sheets and validate VPN & firewall configurations. They will also work on troubleshooting any L3 network issues on VPN turn-up & during application/data migrations. Proven experience in supporting projects following global project frameworks and achieving ...
Ahead Consulting is looking to add an additional Project Management Officer (PMO) to an existing project team that is overseeing the development and deployment of a suite of in-house developed systems to a particular business unit.
You would be responsible for arranging, attending, contributing to, and documenting critical project meetings, spanning resources, and representing the business unit as well as development and support teams. Additionally, you will be responsible for understanding which information is required, and from which groups, and str ...
We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.
Description
* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...
・Provide Japanese-English and English-Japanese interpretation for internal and external meetings
・Work with the engineering team to translate various internal and external technical documents from Japanese to English and from English to Japanese.
・Ensure that technical and terminology is accurate and consistent throughout.
・Check the quality of the translation by referring to specialized dictionaries and translation tools.
*The interpretation to translation ratio is approximately 7:3, but this may change depending on the progress of the pro ...
Join a high-performing APAC team and shape the future of Customer Experience in Japan.
As an Account Executive, you will sell industry-leading Digital Solutions, identify new opportunities, and forge lasting client relationships in an environment driven by innovation.
Description
1. Drive Sales Growth:
* Achieve sales quota through prospecting, identifying new business opportunities, and closing deals.
* Manage your assigned territory and target accounts effectively.
* Deliver impactful presentations and demonstrations to win customers. ...
You'll lead the development and execution of a robust online strategy, focusing on marketplace and direct-to-consumer channels. Responsibilities include driving sell-out, devising sales strategies, and collaborating with global and regional teams to align with broader company goals.
Description
* Develop and execute Japan's online business strategy.
* Drive sell-out and devise channel strategies.
* Ensure timely execution of strategies with full ownership.
* Collaborate with local and global teams to align strategies.
* Provide timely bus ...
Lead editorial teams, develop content strategy, and collaborate with commercial teams to support the growth plan for CIO 日本.
Description
* Develop and execute content strategy for CIO 日本.
* Lead and support editorial teams in content creation and delivery.
* Collaborate with commercial teams to align editorial and commercial goals.
* Manage KPIs and HR functions for the editorial team.
* Represent CIO 日本 at events and with various stakeholders.
Profile
* Understanding of Japanese corporate IT landscape and industry tre ...
* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.
Description
Responsibilities:
* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...
■Recruitment background
This is an increase in staff due to business expansion in anticipation of listing. Japan as a tourist destination is one of the most popular in the world, and the wealthy from around the world are planning to travel to Japan to experience Japanese food and culture. As a company with a view to listing, we are looking to recruit new colleagues to expand our business at this time when the market is growing.
[Job description]
・Alliance sales with overseas travel agencies for the wealthy
・New projects with existing business ...
As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.
Description
* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...