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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 282101-120listings

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.


Description

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.

The main responsibilities involve:

* Engage in customer support after-sales activities ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the development of special project activities and directly provide support to customers.


Description

As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the developme ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

お客様からの旅行に関するサポートをして頂く部署にて、
研修やトレーニングを実施するお仕事です。

●トレーニングプログラムの開発:
新入社員や既存のスタッフ向けのトレーニングプログラムを開発し、内容を継続的に改善する。
●トレーニングセッションの実施:
新入社員のオンボーディング、既存スタッフのスキル向上のために、トレーニングセッションを計画・実施する。
●教材の作成:
トレー ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 1500K - JPY 4000K
(Monthly Salary Range: JPY - Japanese Yen JPY 125K - JPY 333.333K *Divided into12 month )

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Position: Customer Service Associate (helping Japanese Shoppers)
Client: Confidential (Famous online retailer)
Work style: Fulltime WFH
Work Schedule: 5 times a week + 2 days off, 9 hours days + lunch time, shift based 8:00am to 10:00pm operating working hours Say, 8am to 5pm or 1pm to 10pm.
Shift: Pre-planned rotational shift on a weekly basis, including weekends and national holidays, Okay with rotational based shift (Day/Mid) – This is nonnegotiable.
Training: Equipment and training provided
Benefits: Leave, Insurance, and pension,
Languag ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The Trainer Specialist for Customer Service at our gaming company is tasked with developing and implementing comprehensive training programs for our customer support teams, covering onboarding, product support, and game updates. This role involves assessing KPIs, identifying training needs, and creating engaging materials to enhance the team's performance and ensure top-tier customer satisfaction.


Description

* Conducting comprehensive training programs for all customer service teams, covering onboarding, product support, game updates, and custom ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.


Description

Responsibilities:

* Develop and implement strategies to enhance service quality and customer experience.
* Formulate business strategies ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Malaysia Selangor / Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
(Monthly Salary Range: JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month )

Japanese Level Native Level
Chinese Level None
Job Description

Customer support for EC site

Work with team members to support users via email, chat, and phone.

Since it is a highly recognized service, you can learn the job faster. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

I will be entrusting you with customer support work for food delivery.

・Customer support and inquiry response (phone, email, chat support)
・Recording inquiries and creating response reports
・Responses to requests and questions from customers

*All work will be conducted in Japanese, so it is okay even if you are not confident in your English skills. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
(Monthly Salary Range: JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month )

Japanese Level Native Level
Chinese Level None
Job Description

■Provide legal notices regarding online video reviews/content/complaints/misjudgments related to copyrighted works/materials received from end customers.
■Monitoring inappropriate content on the Internet (content moderation) ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.


Description

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.

The main responsibilities involve:

* Engage in customer support after-sales activities ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Job Description

You will develop and customize the use of generative AI.
You will conduct detailed analysis of the business processes of group companies to identify opportunities to improve efficiency using AI, and provide support for improving business processes through automation, predictive analysis, and decision-making by implementing AI.
We will work with users to adjust and improve AI solutions and collect feedback from within the company to make improvements. ...

Job Description

世界中のリゾートホテルを利用する日本人の顧客担当として、バンコク中心部にあるオペレーションセンターでの勤務です。英語環境で多国籍のスタッフと一緒に働いてみませんか?外資系環境を堪能できるオフィスです。

◇ホテル予約、利用者からの問い合わせ対応(電話/メール)
◇ホテル予約サービス、システムの管理
◇優待プログラムのご案内
◇各種プロモーションのご案内
◇データ管理 他

業務は ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

世界中のリゾートホテルを利用する日本人の顧客担当として、バンコク中心部にあるオペレーションセンターでの勤務です。英語環境で多国籍のスタッフと一緒に働いてみませんか?外資系環境を堪能できるオフィスです。

◇ホテル予約、利用者からの問い合わせ対応(電話/メール)
◇ホテル予約サービス、システムの管理
◇優待プログラムのご案内
◇各種プロモーションのご案内
◇データ管理 他

業務は ...

Job Description

【業務内容】
・顧客との電話・メール対応
・海外グループ会社との電話・メール対応
・引越の見積作成
・引越荷物の集荷・配達の調整
・引越作業立ち会い
・その他営業活動(新規開拓、既存顧客フォロー)

【魅力ポイント】
・西語日常会話~OK
・未経験歓迎
・社会人経験者優遇
・メキシコ在住者優遇
・保険充実 ...

Job Description

オンラインショッピングサイトを利用されている日本人カスタマーに対して、トラブルやエラーが起きた際のサポートを行っていただきます。

・電話、チャット等での問い合わせ対応
・配送に関する問い合わせ
・注文内容の確認や返品、返金対応など

入社後は1か月のトレーニングがありますので、未経験でも安心してお仕事ができます!
...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
(Monthly Salary Range: JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month )

Japanese Level Native Level
Job Description

overview:
SNS Chat Support Representatives provide problem solving and support regarding clients' products and services through communication with customers over the Internet. You will be required to ensure smooth communication with customers and quickly and effectively resolve issues regarding their products and services.

Main duties:

Achieving contractual key performance indicators (KPIs):

Ensure that the services provided to customers meet contractual KPIs.
Clarification of customer requirements:

Clarify customer requirements, ask questi ...