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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 13841-60listings

Job Description

フリーバカンス制度や弾丸バックパッカー助成金で、
自分の充実した時間を仕事のアイデアに!

\IT経験は不問!/

入社後は、取引先企業で英語スキルに合わせた
簡単な事務業務を担当していただきます。

【お仕事内容】
・国内外のネットワーク障害対応
・海外からの問い合わせ対応(電話・メールなどの事務業務)
・英語のマニュアル翻訳
・技術者の通訳など

----------------------------------------------- ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Shizuoka Shizuoka

Salary

JPY - Japanese Yen JPY 4500K - JPY 8000K
(Monthly Salary Range: JPY - Japanese Yen JPY 375K - JPY 666.667K *Divided into12 month )

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Incident / Problem Management

To support P1/P2 Critical Incident & Problem Management - After hours on call support (tempered to regional workers law)
Imparts a sense of absolute urgency in getting a resolution
Participate in the P1 and P2 calls and send outs communication to management on alert of incident/updates. It is expected for the FS to consistently be able to articulate and communicate with transparency and accuracy during incidents using standard communication templates.
Participates in the Problem management to identify root cause an ...

Job Description

大手外資系ヘルスケア業界にて、APACと連携したITサポート業務をハイブリッドワークで行えるお仕事案件です。経験やスキルにより年収1,000万円です。


職務内容

* エンドツーエンドの技術サポートを提供し、ハードウェア、ソフトウェア、ネットワークの問題を診断・解決
* オンコールローテーションに参加し、営業時間外のサポートを提供、APAC地域のユーザーに適切な支援
* ITインフラの維持と最適化を ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We are looking for an in-house help desk with about 3 years of experience.

On-site work.

We are looking for a help desk L1 support engineer for a foreign-affiliated company in Tokyo (100 employees).

The help desk team consists of 3 people, one of whom is the leader. This time, we are looking for team members.

・Support for inquiries regarding software such as Microsoft 365, PCs, computer peripherals, general networks, security, etc.

・Remote event support

Support for Zoom webinars, Teams meetings, on-site event support, face-to-face s ...

Job Description

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

ITスキル、サポート経験を活かし、VIP顧客向けITヘルプデスク業務を担当して頂きます。責任感とやりがいをもって業務に従事して頂けるポジションです。


Description

* VIP顧客へのITサポートの提供
* パソコン、スマートフォンなどの各種ハードウェアデバイスに関するサポート
* ネットワーク、セキュリティ、クラウドサービスなどのインフラ関連のサポート
* トラブルシューティング、ITに関わる問題解決 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

外資系製造業界企業でのITユーザーサポートのお仕事となります。


Description

* エンドユーザーへのITサポート
* グローバルチームとの協業プロジェクトへの参画(スキルによる)
* II機器関連の管理


Profile

* ITサポートの経験
* Windows, MS365の知識
* ビジネス中級レベルの英語(尚良)
* コミュニケーション能力


Job Offer

* 長期派遣契約
* 魅力的な給与制度
* 英語が使える環境
* 残業ほぼ無し
...

Job Description

================================================================================
大手自動車系企業様のプロジェクトです。スキルに合わせてサーバーメンテナンス業務に従事頂きます。実務を通して高い専門スキルを身に付けることができます。
================================================================================

【業務内容】
自動車操業グローバル工場のシステム運用保守業務をお任せいたします。
世界各地にある工場のサーバーを24 ...

Job Description

★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Service Delivery Lead opportunity.
★ Location: Ome-shi, Tokyo


Our client is rapidly expanding throughout Asia Pac.

In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's g ...

Job Description

米国に本社を構えるマーケティングコミュニケーションサービスカンパニーでITサポートを募集しております。


Description

WinodwsおよびMacのヘルプデスク対応

ソフトウェア・ツールのインストールと設定

ユーザーアカウント管理


Profile

ITSMツールの使用経験

社内ユーザ向け技術サポート業務経験

WindowsおよびMac両方のOSに対応可能なこと


Job Offer

完全週休二日制

休日・夜勤シフトなし

リモ ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

You will be responsible for serving general IT support services for mostly multinational clients and contributing to their business performance.


Description

* Provide comprehensive IT support services in a serviced office environment, primarily catering to multinational clients.
* Coordinate with regional IT teams to manage Application and Infrastructure projects.
* Handle IT support and training requirements for internal staff, while also facilitating the deployment of IT services for clients to enhance service revenue.
* Manage vendor rel ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

ITヘルプデスクとして、顧客のPCやデジタル環境のモニタリング、オンサイトハードウェアの保守業務等を担当して頂きます。


Description

* ハードウェア機器のセットアップ、設定、メンテナンス
* システム、PC、ルーターの状態の監視
* ITインシデントの管理
* その他付随するITサポート業務


Profile

* ビジネスレベルの日本語力
* 英語による文書および口頭によるコミュニケーション能力
* IT業界での1 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

This is an IT Manager position in Japan. GOIS stands for Global Operations Infrastructure Services and covers general technology management, service centers, office automation related development, production scheduling, help desk, operation and management of communications networks (voice and data) and computer systems. Plan and oversee research, evaluation and integration of new technologies and capabilities. Planning, training and technical support. Protect IT security and ensure hardware and network components.
Overall responsibility for planning the ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

You will be in charge of customer support for bilingual projects.
We are looking for a wide range of people, from experienced IT people who want to work in IT using English to people with bilingual IT work experience.

■Job summary:
Projects will be determined based on your experience and time of joining the company. You will be involved in operational projects using Japanese and English.
Most of the projects are user support-related operational projects, and many of them involve hands-on support of actual devices.

■Project examples:
・Bili ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

This position mainly handle the setup, configuration, maintenance, coordination, processes, monitoring, and support of digital advertising equipment, with a focus on incident follow-ups. The role involves extensive error monitoring, troubleshooting, and some on-site maintenance, working closely with subcontractors and regional operation staff.


Description

* Support Deployment and installation of digital systems
* Digital project updates, documentation and reporting
* Technical support regarding incidents
* On-site maintenance
* Troublesho ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The role focuses on delivering comprehensive solutions, optimizing Point of Sale (POS) systems, and emphasizing retail systems within a dynamic retail environment. It also involves providing remote and onsite first-level application support for a diverse array of applications and interfaces used in retail solutions.


Description

This role involves implementing, maintaining, and enhancing retail systems to ensure optimal performance and alignment with business goals. It entails collaborating with various stakeholders to drive efficient retail opera ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

A customer success position has opened up to work with global SaaS companies to achieve this through IT solutions!

■Job Description
You will provide customer success support for client companies' SaaS products.
You will respond to user inquiries via phone, chat, and email.
You will not just provide answers, but will understand the true needs of users and make optimal proposals from a wide range of products, contributing to the success of companies that adopt SaaS.
You will support Japanese users of foreign payment services in Japanese, and inter ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Urgent hiring: Our client is looking for a bilingual(JP/EN) POS Retail support engineer to join their team. You will be in charge of retail store's POS system daily maintenance and operation.


Description

* Daily maintenance and operation of of POS system
* Monitoring system operation status
* System version updates and security measures
* Respond to customer inquiries and support via phone, email, and chat regarding how to operate and set up the POS system
* Investigate causes of problems and present solutions


Profile

* Knowledge ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

[Job Description]
- Act as technical contact for business partners to resolve issues.
- Manage escalation until issue resolution.
- Manage the implementation of new features and provide guidance.
- Conduct user training on how to utilize new products.
...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Job Description]
- Registering, modifying, and deleting accounts in the system
- Supported systems:
- Active Directory
- Azure
- Office 365
- Cyber Mail
- Multifunction printers, in-house systems, etc. ...

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