Customer Support ・ Jobs in Japan search results

You will be responsible for responding to inquiries about defects and proposing new services to clients who use our product "Tsuhan Ace".

[Specific duties]

- Operational guidance for customers when introducing Tsuhan Ace

- Responding to inquiries from existing customers about operation methods and defects

- Proposal/quote/document creation in response to requests from existing customers

- Deepening relationships with existing customers

- Proposing new services to customers who have used our products in the past

Initiatives to increas ...

☆旅行業界・カスタマーサポ―ト未経験OK！☆

初めて英語を使って仕事をしてみたい方、ぜひチャレンジしてみませんか？

日本のお客様への旅行に関するサポートをして頂くお仕事です。

【お仕事内容】
-メールや電話でのカスタマーサポート
-ホテル予約に関する変更や取り消し、問合せ対応
-航空券などに関する問合せ対応
-ホテルや航空会社への直接連絡での予約確認 ...

[Business content]
・Providing excellent customer support to E-payment users via phone, chat, and email
- Investigate problems faced by users and clarify the cause, and if a bug is found, promptly escalate the problem and encourage early resolution.
・Considerations and ideas for improving work efficiency, etc.
・Share better ideas and actions to the team as a user advocate
・Building good relationships with team members and E-payment users

[Recruitment background]
Recruiting more people to expand the project!
Joining period: As soon as pos ...

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

外資系航空会社のプロジェクトです。
電話、メール、チャットの問い合わせ対応。

【対応内容】
・予約＆発券業務
・旅行者からの問い合わせ対応
・旅行会社からの問い合わせ対応
・バックオフィスワーク
・Supervisorへの報告
...

The Adjuster will be responsible for the Claims Service Center in the Automobile or Property department.


Description

The Adjuster will be responsible for the Claims Service Center in the Automobile or Property department, and will have the following main responsibilities:

* Improve customer service by promoting high quality case processing to handle claims
* Respond appropriately to reports, communications, and inquiries from customers, agents, counterparties, and other related parties, as well as in cooperation with regional claims offices ...

[3rd week - OK! Telephone support in Indonesian and English]
We respond to customer inquiries using Indonesian and English.
Telephone support is also available in Japanese. ...

■アジアリクルートがあなたの海外就職をサポートします■
弊社はマレーシアで20年以上人材紹介の実績がございます。
単なるお仕事紹介だけでなく、海外での就労や生活が初めての方にも安心していただけるよう、海外経験豊富なコンサルタントが生活面も含めて親身にサポートいたします！
マレーシア生活やお仕事についてなど、お気軽にお問い合わせください。

◇マレーシア就職の流れ◇
１．応募
２ ...

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

【業務内容】
・顧客との電話・メール対応
・海外グループ会社との電話・メール対応
・引越の見積作成
・引越荷物の集荷・配達の調整
・引越作業立ち会い
・その他営業活動（新規開拓、既存顧客フォロー）

【魅力ポイント】
・西語日常会話～OK
・未経験歓迎
・社会人経験者優遇
・メキシコ在住者優遇
・保険充実 ...

オンラインショッピングサイトを利用されている日本人カスタマーに対して、トラブルやエラーが起きた際のサポートを行っていただきます。

・電話、チャット等での問い合わせ対応
・配送に関する問い合わせ
・注文内容の確認や返品、返金対応など

入社後は１か月のトレーニングがありますので、未経験でも安心してお仕事ができます！
...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

In this role you will be handling a range of customers and clients, handling complaints and other various queries. You will also participate in internal projects to stream-line the consumer service process and make it more efficient, helping improve every facet of the team.


Description

1) Customer inquiry and complaints handling through phone, email, chat, active support on SNS
2) Outsourced management
3) Communication with other team(brands, QA, CC, Legal, contact center etc.) to reply to consumers appropriately

4) Summary and Analyze VOC(V ...

This role will provide you the opportunity to use English more than 50% of your day. You will be in communication with customers and partners worldwide. You will be the lifeline support for Japanese customers who may be in danger, injured, or experience some type of difficult circumstance overseas. You will need to be the English/Japanese communication point on behalf of these customers, arranging their travel and expatriation.


Description

1. Able to handle outpatient matters (initial examination, re-examination arrangements, etc.) by one person. ...

Your "customers" will be mostly doctors/dentists, dental assistants or dental office staff who may have inquiries regarding the features of the product, if they need support on how to utilize it, order inquiries and just general information. You will receive all the adequate training and onboarding needed in order to be successful in this role.


Description

Some of your responsibilities include:



・Being part of projects or initiatives designed to improve customer satisfaction and business performance along with CS Supervisor
・Connect ...

■■■6月～9月入社できる方募集中■■■

日本語のみとバイリンガルポジションがあります。

「未経験でも外資系業で働いてみたい」
「英語圏であるマレーシアで英語力を活かしたい」
「インターナショナルな環境で働きたい」
という方にオススメのお仕事です♪

日本国内のお客様及びドライバーの方々からのお問合せに対応して頂くお仕事及び本社への報告業務（英語）に従事して頂きます。
お客様 ...

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.
You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.
Your goal is to contribute to improving customer experience and maximizing business results.


Description

Order acceptance using the system
management
General work and related work
・
Inventory management and return handling
・
phone, email,
Customer support via ...

外資大手アパレルブランドでカスタマーサポートアソシエイトとして顧客体験の向上を達成するためのチームをサポートしていただきます。各種プロジェクトの参加にも携わっていただき、誰もが知る有名ブランドでお客様の声を直接反映できる非常にやりがいのあるポジションです。


職務内容

* コンタクトセンターからのエスカレーション対応
* カスタマーサービスの品質管理
* 交換品の対応
* 運用改 ...

The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.

Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?

【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business

[Attractive point]
・You can hone your customer service skills at a first-clas ...