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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 21961-80listings

Job Description

クラインアントのコンテンツを対象に品質チェック、ユーザーへのサポートや管理などをメインにお仕事に従事して頂きます。ユーザーにとって安心で使いやすい環境を提供できるよう努めるお仕事です。

<いずれか>
・不適切なオンライン動画/コンテンツ/苦情に関しての確認、削除
・ゲーム内チャット等の確認、不適切なものを報告(文字)

・明示されたポリシーと手順に沿ったコンテンツの調整
・業 ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

■お店情報や道案内などのお問い合わせ対応
■けがやトラブルがあった際の一次ヒヤリング→担当部署へ引継ぎ
■応対履歴入力 ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

●事前問い合わせ対応、申込み案内(電話・メール)
●操作方法の説明
●対応記録入力
●来客対応(申し込み・貸出など)※頻度は少なめです。 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
(Monthly Salary Range: JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month )

Japanese Level Native Level
Job Description

[Job Summary]
We are looking for a customer service representative to provide prompt and courteous support to customers who use our e-commerce site. You will be responsible for maintaining high customer satisfaction by responding to customer inquiries and resolving problems.

Main duties:

1. Customer support:
-Respond to customer inquiries via phone, email, chat, etc.
-Answer questions about order status, return/exchange procedures, product information, etc.
-Respond promptly and appropriately to complaints and problems

Problem resolution:
- ...

Job Description

You will be responsible for the operation of cosmetic EC sites and order management.
- EC site management (setting up advertisements, managing sales)
- Negotiation with Amazon, Rakuten, and external operation management companies
- Product registration and inventory management (registering new products and arranging inventory)
- Customer support (handling inquiries from customers via email), etc. ...

Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(中国語・日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品 ...

Job Description

【お仕事内容】
SNSの広告主からの問い合わせ対応(チャット・Eメール・電話)

・適切なツールを使ってお問い合わせに対応する
・データ入力
・エスカレーション対応
・SLA値の保証

※電話対応は2~3割ほどです。 ...

Job Description

・電話、チャット、メールでを使用し、デバイスユーザーへ優れたカスタマーサポートの提供
・ユーザーが直面している問題について調査を行い原因を明らかにすると共にバグがあった場合には速やかに問題をエスカレートし早期解決を促す
・業務効率の改善などについての考察、考案
・ユーザーの代弁者としてより良いアイデアやアクションをチームへ共有
・チームメンバーやユーザーとの良好な関係の構築 ...

Job Description

「未経験でも外資系業で働いてみたい」
「英語圏であるマレーシアで働いて英語を身に着けたい」
「インターナショナルな環境で働きたい」
という方にオススメのお仕事です♪

フードデリバリーアプリを使用する日本国内のお客様及びドライバーの方々からのお問合せに対応して頂くお仕事です。
お客様及びドライバーの方々とのやり取りは電話かアプリ内のチャットになります。

<お客様とのやり取り ...

Job Description

Recognised throughout the world for our elegance, style and service excellence, we have the opportunity for you to work on our iconic Cunard ships. We are offering an exciting opportunity for Japanese speaking Receptionists to join our teams onboard. Join us and begin your new career with Cunard.

As a Receptionist you will be the face of Cunard working within our front of house team onboard a luxury Cunard ship. As our guests first port of call for any questions while they are onboard, you will have the opportunity to create a welcoming and lasting i ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Taiwan Taipei

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month )

Japanese Level Native Level
Job Description

Responsibilities:

Provide prompt and effective responses to customer inquiries via chat support.
Address customer questions and concerns regarding products in a precise and friendly manner to enhance customer satisfaction.
Handle tasks such as order processing, checking shipping statuses, and facilitating returns or exchanges.
Conduct product searches, share links, and suggest recommended items on the e-commerce platform.
Gather feedback and requests from customers and relay them to the appropriate departments. ...

Job Description

We provide industry-leading postpaid payment services.
You will be responsible for organizing responses to user complaints (complaint categorization, cause investigation, internal investigation, response, improvement activities, etc.) and coordinating with relevant parties.

【in particular】
◆ Investigation of user complaints and instructions on how to respond
◆Summary of all internal investigations resulting from complaints, ◆Progress management, report preparation
◆Responsible point of contact for inquiries and communications from publ ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

◆業務内容◆
《問合せ対応・接客通訳》ポルトガル語×英語×日本語を使用☆
●電話を介しての通訳(代理店の店員と来客者間の通訳)
●サービス情報検索、対応内容の記録入力(専用システム使用)
ミーティングや研修への参加
新人スタッフの育成支援(隣席でのアドバイス・指導等)
*研修期間は9:00~17:00(初日は9:30~)の予定

◆魅力ポイント◆
・ポルトガル語×スペイン語が使える方も歓迎!
・ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

Job Description

We operate a social shopping site with over 10 million members in 176 countries around the world!
You will be in charge of operational tasks such as examination and monitoring of exhibited products.
【in particular】
◆Operations such as screening and monitoring
◆ Escalation of inquiries from exhibitors and internal inquiries
◆ Implementation of policy planning and operation improvement measures using data analysis results ...

Job Description

・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks(Translation, etc.)

※International Workplace! ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Overview: Respond to inquiries from mail order customers via phone, email, and chat.

Training will be provided upon joining the company.
Inexperienced people can apply!
You will work in Tokyo (Toranomon) or Yokohama (Minatomirai). ※chooseable
Applications are limited to residents of Japan.

The customer is Japanese, and we communicate in English within the company. (You can read and write using a translation tool and the level is OK)
...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

You will ensure top-tier support for members who express dissatisfaction or give a detractor score in our NPS survey. You will oversee complaint management, guiding senior team members, Team Managers, and related roles through quality assurance, coaching, and training programs. Your success will be measured by reducing personal escalations, minimizing refunds and gestures, and increasing member retention post-resolution.


Description

* Actively and openly receive new complaints allocated by Managers, VoC team / Feedback Inbox, and manage these thr ...

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