Maintain user roles, permissions, and access controls in Coupa.
Monitor system performance, troubleshoot issues, and implement solutions
Configuring workflows, approval chains
Monitor and Maintenance of Integrations.
UAT Testing and implement system upgrades and enhancements.
Customer Support:
Provide end-user support and training to ensure effective utilization of the Coupa platform
Engage with business stakeholders to gather requirements and understand their needs and troubleshoot their issues
P ...
[Business overview]
You will be responsible for customer support for bilingual projects. We are looking for a wide range of candidates, from people with no IT experience who want to work in IT work using English, to people with bilingual IT work experience.
Projects will be decided based on your experience and when you joined the company. You will be involved in operational projects using Japanese and English. This is mainly a user support type operation project, and there are many projects where support is provided by touching the actual machine.
Are you looking to take your technical/Help Desk career to the next level?
This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.
You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).
[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...
[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control design ...
[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...
~Responding to email inquiries regarding games and duties incidental to customer service~
[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...