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Updated 2024-05-08
Activated 2024-05-08

User Support / Help Desk / IT Support Engineers Needed

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This posting is managed by: Next Move K.K. / ネクストムーブ株式会社
Company Name Company is not publicly visible
Job Type
Next Move K.K. / ネクストムーブ株式会社
IT (Other) - IT Help Desk
IT (Other) - In-house System Operator
IT (Hardware/Network) - Server and Machine Operation and Maintenance
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Tokyo

Job Description We are currently looking for User Support / Help Desk / IT Support Engineers to join the world's leading provider of Travel Technology

This company has won multiple "Top Employer Awards" in Europe and Asia
Company Info Who are you
◆ You will have experience in delivering IT Support in an Airport or similar environment.
◆ You will be familiar with managing the Tier I, Tier II & Tier III IT service desk operations
◆ You will be excited to work in a team focused on helping other members to reach common goals.

Why you should apply:
◆ You will be given the space and confidence to grow in your career as well as a person.
◆ The company has a collaborative focus on fostering an open, safe, inclusive and stimulating working environment for all employees.
◆ It’s an exceptional opportunity to be part of an international network of colleagues who are keen to share their knowledge with you.
◆ You will work in environments where collaboration and continuous improvement are the key.
Skills, Knowledge, and Experience in ONE OR MORE of the following:

◆ Customer Service in an IT Environment
◆ Building excellent customer and internal relationships
◆ Diagnosing technical issues and assessing appropriate action required
◆ Recovering functional and technical Incidents and Requests

Experience in ONE OR MORE of the following areas is desirable:

◆ Hardware and Software-related systems
◆ End to end management of incidents

Please do not hesitate to apply by clicking the apply button.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Salary Depends on experience   
Other Salary
Commuting/ Transportation Allowance
Holidays Paid Holidays
Sick Leave
Job Contract
Hiring Full-Time Permanent Position

Please apply from here



Next Move K.K. / ネクストムーブ株式会社

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User Support / Help Desk / IT Support Engineers Needed