Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.
At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.
For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.
Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!
①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪
② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...
Recognised throughout the world for our elegance, style and service excellence, we have the opportunity for you to work on our iconic Cunard ships. We are offering an exciting opportunity for Japanese speaking Receptionists to join our teams onboard. Join us and begin your new career with Cunard.
As a Receptionist you will be the face of Cunard working within our front of house team onboard a luxury Cunard ship. As our guests first port of call for any questions while they are onboard, you will have the opportunity to create a welcoming and lasting i ...
Recognised throughout the world for our elegance, style and service excellence, we have the opportunity for you to work on our iconic Cunard ships. We are offering an exciting opportunity for a Japanese Host/ess to join our teams onboard for our 2023 season. Join us and begin your new career with Cunard.
Are you a charismatic person who loves organising, hosting and / or delivering events? Do you thrive on interacting with guests and colleagues alike? Are you able to communicate clearly in English and Japanese – both written an ...
・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks(Translation, etc.)
[Business content]
・Providing excellent customer support to E-payment users via phone, chat, and email
- Investigate problems faced by users and clarify the cause, and if a bug is found, promptly escalate the problem and encourage early resolution.
・Considerations and ideas for improving work efficiency, etc.
・Share better ideas and actions to the team as a user advocate
・Building good relationships with team members and E-payment users
[Recruitment background]
Recruiting more people to expand the project!
Joining period: As soon as pos ...
We are currently looking for an Operations Specialist to join our team in Tokyo.
This individual will be responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. They will also deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented, execute cases with high standard customer service and working collaboratively between operations, medical and security specialists. ...
■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...
HCL Tech is a global ICT services company. We are currently hiring multiple operations support agents and technical consultants to join our existing operations team!
As the person in charge of client projects in Japan, you will be working mainly with the domestic team to provide user support and handle inquiries.
If you are looking to build a career in the ICT services industry or are looking to step up, why not join our team and show your skills? We look forward to your application! The environment will mainly be Japanese-speaking. Business-level ...
The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.
Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?
【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business
[Attractive point]
・You can hone your customer service skills at a first-clas ...
Our company operates a multilingual information platform focused on Japanese driver's license training camps, committed to providing essential information to our customers.
Join our dynamic team if you are fluent in Chinese and Japanese, and eager to assist customers interested in acquiring a Japanese driver's license.
■ Job Description:
We're looking for a fluent Chinese speaker with exceptional communication skills.
You will be entrusted with:
1. Training Camp Reception:
- Respond to inquiries through WeChat, LINE, and phone calls regarding ...
This Order Procssing Specialist is the responsibility of all customer oder related job, handling for Japan domestic delivery, communicating with customers and internal dept. to ensure the on-time delivery and make invoices.
Description
・Receive orders from the customers, to handle orders accordingly to take into SAP system with delivery and pricing info accurately.
・Correspond requirements from the customers about deliveries and timelines of orders.
・Issue related documents, such as Order Confirmation, Delivery notes, Invoice or Credit no ...
Understand customer inquiries and respond via chat.
Understand customer inquiries and ensure they are answered or the inquiries are routed accordingly.
Manage customer escalations and ensure customer escalations are answered, tracked and escalated appropriately.
Ensure all SLAs are met appropriately
Demonstrate a strong customer service orientation and be responsible for ensuring customers are satisfied.
Able to communicate effectively with customers in a friendly and courteous manner.
Able to read, write and speak fluently and spontan ...
Job Title: Japanese Customer Service for Airlines industry
Job Role:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.
DUTIES AND RESPONSIBILITIES: Primary Job Functions:
Answer incoming calls including email and chat in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions an ...
Global customer success
* Urgent recruitment: Japanese and foreigners who can speak Japanese and English
This is a customer success position that supports the expansion of the Japanese market for foreign-affiliated companies that provide payment services used around the world.
We are looking for members who will expand the team together and challenge the world!
In 2022, the current 50-member team is expected to change to 100-member team.
■ Specific work
We mainly handle inquiries (Japanese / English email, telephone, live chat) from customers ...