Reservations Management
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Use your English / language skills as a bilingual to find work in Japan in 「Reservations Management」 and expand your experience and expertise.
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Respond to customer inquiries such as "I want to change my itinerary," "I don't know how to make a reservation," and "I want to change part of my reservation," by communicating with airlines, hotels, partners, and customers via phone, email, and chat, and resolve escalated travel issues. In this job, you will learn a wide range of knowledge about hotels, airline tickets, trains, etc. through training while following the client's processes and guidelines, and then start responding to customers!
The Assistant Reservation Manager is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques.
Description
* Training and Development:
* Ensure all team members complete training courses and pass relevant tests.
* Organize regular training sessions to maintain team familiarity with hotel product knowledge, activities, service standards, and requirements.
* Revenue and Budget Management:
* Assist the Commercial Director/Revenue Manage ...
The Assistant Reservation Manager is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques.
Description
* Training and Development:
* Ensure all team members complete training courses and pass relevant tests.
* Organize regular training sessions to maintain team familiarity with hotel product knowledge, activities, service standards, and requirements.
* Revenue and Budget Management:
* Assist the Commercial Director/Revenue Manage ...
<Luxury Residence> Front desk operations/English usage
You will be in charge of front desk and concierge duties at a luxury residence.
■Concierge work
Tailored to each customer's individual needs
We will prepare the service for you.
for example…
・Bilingual service
・Taxi dispatch
・Receiving packages when the customer is absent
・Transfer to cleaning company
・Restaurant reservation
・Support for moving in and out
Such
■Response to indoor problems
Regarding defects in indoor electrical appliances and equipment, etc.
If y ...
<Luxury Residence> Front desk operations/English usage
You will be in charge of front desk and concierge duties at a luxury residence.
■Concierge work
Tailored to each customer's individual needs
We will prepare the service for you.
for example…
・Bilingual service
・Taxi dispatch
・Receiving packages when the customer is absent
・Transfer to cleaning company
・Restaurant reservation
・Support for moving in and out
Such
■Response to indoor problems
Regarding defects in indoor electrical appliances and equipment, etc.
If y ...