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This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Company Name | Company is not publicly visible |
Job Type |
Hospitality Business Specialists - Reservations Management
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Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
Location |
Asia
Japan
Tokyo
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Job Description |
The Assistant Reservation Manager is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques. Description * Training and Development: * Ensure all team members complete training courses and pass relevant tests. * Organize regular training sessions to maintain team familiarity with hotel product knowledge, activities, service standards, and requirements. * Revenue and Budget Management: * Assist the Commercial Director/Revenue Manager in preparing the hotel budget and forecast. * Maximize room sales and revenue through strategic up-selling initiatives. * Reservation Management: * Review all new reservations daily, handling cancellations or changes, and ensure information is accurately communicated to respective departments. * Verify guest information, requirements, and pricing details for 3-5 arriving guests or groups daily. * Administrative Duties: * Perform secretarial duties including preparing correspondence, maintaining files, and managing communication through faxes, emails, etc. Profile Qualifications: * Proven experience in a similar role within the hospitality industry. * Strong understanding of hotel reservation systems and revenue management principles. * Excellent organizational and multitasking abilities. * Exceptional communication skills and a customer-focused mindset. * Proficiency in MS Office and reservation software systems. Job Offer * Competitive salary and benefits package. * Opportunity for professional growth and development. * Work in a vibrant, supportive environment with a dedicated team. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698. |
Company Info | Global Luxury Hotel Chain. |
English Level | Fluent (TOEIC 865-) |
Japanese Level | Native Level |
Salary | JPY - Japanese Yen JPY 4500K - JPY 6000K |
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社