Jobs in Japan search results

We are looking for concierge work at the golf course.

- Concierge related duties

General front desk duties such as reception, settlement, guidance, and taking reservations.

- Other customer support ...

As a hotel front desk staff, you will be performing the following duties:

- Telephone support

- Reservation support

- Check-in/check-out

- Concierge-related duties

- Other customer support

Company housing and dormitories available

Career paths are also possible, and after three years of joining the company, you may be able to request a transfer to another hotel in Tokyo or other big cities. ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

お客様からの旅行に関するサポートをして頂く部署にて、カスタマーサポートの品質基準を確立をするお仕事となります。

●品質基準の確立: 企業の品質基準を確立・維持するためのガイドラインを開発する。
●クオリティコントロール: プロセスや成果物の品質を監視し、問題や不備を特定するための監査や検査を実施する。
●品質に関するフィードバックを提供し、改善のための提案を行う。
●データ分析 ...

Work on the renewal project of a travel-related application to be competitive in global market. Our client is looking for developers who has willingness to keep growing with the business. You are expected to develop and operate APIs for inbound travelers to Japan which reaches 40 million in 2020. In order to do that, you are expected collaborate with your team members, product managers, front-end engineers, related teams (e.g. payment, rewards, membership) to lead the renewal from the current website toward success. Post renewal, you are expected to impr ...

Our client is the No.1 Online Travel Agency in Japan.

They provide services in leisure and also business travelers a variety of accommodation choices to meet all of their travel needs. Their mission is to provide quality experience to the travelers. Teir tech-team develop, operate, and maintain a large-scale platform that contributes over 1 trillion yen.

As a communication hub, Tech-support handles various inquiries from internal staff and external partners about the technical/product specifications or operations accurately and promptly. Diagnose a ...

【業務内容】
オペレーターの日常業務のアシスタント
〇電話、ファックス、Eメールによる問い合わせ対応
〇顧客満足度を定期的にモニターし、未解決の問題があれば解決し、将来のビジネスを確保する。
〇チームメンバーが効果的に育成され、ホテルの施設やプロセスを十分に理解し、関係構築、顧客サービスにおいて高い品質基準の文化を生み出すようにする。
〇トレーニングとチームワークを重視し、オ ...

[English interpretation for sightseeing tours]
- Provide interpretation for sightseeing tours to local tourism operators.
- Translate brochures and materials for sightseeing tours.
- Organize your own company's own sightseeing tours and provide interpretation and translation. ...

【採用背景】
契約企業の増加に伴い、新しいお客様の出張手配を担うトラベルコンサルタントを募集します。予約端末の操作スキルのある方、英語力を活かしてお仕事したい方を歓迎いたします。
【業務内容】
国際航空券の手配を中心とした、顧客企業の海外出張手配業務を担当していただきます。
・各種手配（航空券、ホテル、ビザ、レンタカー、鉄道、旅行保険など）
・旅程の提案、見積作成
・メール ...

The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English.


Description

*

Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp ...

* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.


Description

Responsibilities:

* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...

The Team Manager will oversee 5-10 staff members, providing day-to-day management and coaching to drive performance and foster a positive work environment. Responsibilities include organizing shifts, conducting 1:1 coaching sessions, managing operations, and cultivating team morale and culture.


Description

Responsibilities:

* Provide day-to-day team management, ensuring organization for shifts, planning allocation, and homepage management.
* Conduct 1:1 support and coaching sessions, focusing on performance and development, with regular app ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

[Job summary]
・Cooking work
・Product development, product concept design
・Menu/dessert development proposal
・Adjusting, unifying, and deciding on the taste and presentation of various dishes, etc. ...

Overall work scope:
Financial Planning and Analysis:

- Support preparation of the annual budget and mid-term business planning of the organization.
- Conduct in-depth financial analysis to provide insights and recommendations on budget performance, revenue and expense trends, cost optimization opportunities, and overall financial health.
- Monitor and evaluate actual financial results against budgeted targets, identify variances, and communicate findings to management, highlighting potential risks and opportunities.
- Drive the preparation of mi ...

As a customer service specialist, you will:
• Communicate with customers via phone, email, chat, or social media
• Identify customer needs and offer solutions or recommendations
• Escalate complex or urgent cases to the appropriate team or manager
• Document customer interactions and feedback in our CRM system
• Follow up with customers to ensure their issues are resolved
• Maintain a high level of professionalism and empathy
• Stay updated on our products, services, and policies
To be a successful customer service specialist, you w ...

【業務内容】
・フロント業務の引継ぎ
・翌日のチェックアウト準備、伝票や請求書作成
・館内巡回やお客様対応
・清掃業務等
【募集背景】
新規出店に関するOPENスタッフの募集
【魅力ポイント】
・オーナーシェフ古田諭史氏のフレンチをベースにした、イノベーティブ・フュージョンという
　料理の文化や伝統にとらわれない料理に携わることが出来る ...

【業務内容】
・ドア、ベル、チェックイン、チェックアウト対応
・コンシェルジュ、レストランサービス等をマルチタスクで対応
・各種アクティビティー等の手配
・ご滞在ゲストのあらゆるご要望にお応えする窓口となる大変重要な業務を担います。
【募集背景】
新規出店に関するOPENスタッフの募集
【魅力ポイント】
・オーナーシェフ古田諭史氏のフレンチをベースにした、イノベーティブ・フュージョ ...

【業務内容】
・宿泊部門に関する運営全般、スタッフのマネジメント、支配人のフォローアップ。
・ホテルマネージメントに関わる業務全般（顧客満足度の最大化、収益の最適化）
・スタッフのマネジメント、人材育成、新人トレーニング
・ゲストからの各種お問い合わせ対応（リクエスト、ご意見、苦情等のフォローアップ）
・営業収支、各種数値管理。
【募集背景】
新規出店に関するOPENスタッフの募 ...

【業務内容】
・ホテルレストラン接客業務、飲料部門におけるソムリエ業務全般
・ワイン・飲料の管理全般
・ホテルマネージメントに関わる業務全般（顧客満足度の最大化、収益の最適化）
・スタッフのマネジメント、人材育成、新人トレーニング
・ゲストからの各種お問い合わせ対応（リクエスト、ご意見、苦情等のフォローアップ）
【募集背景】
新規出店に関するOPENスタッフの募集
【魅力ポイント】 ...