Jobs in Japan search results

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer ...

Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope:
 Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work.

Job Description:
• Responsibilities are conducted via phone, email and chat.
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers ...

As a teammate you will:
- We provide an experience that satisfies our customers.
- Meet and exceed client-required KPIs (Key Performance Indicators).
- Understand company policies and maintain confidentiality.
- Provide feedback to management on issues and areas for improvement.
- Participate in training to improve job performance.

私たちは、次のような方を求めています：

- シフト制で勤務できる方（夜勤手当の支給あり）。
- コール経験者（あれば尚可、必須ではありません)
- 言語能 ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

Duties and Responsibities:
 Answer incoming calls including email and chat in a timely manner
 Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
 Build sustainable relationships and engage custom ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers ...

• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of callers in a given span of time
• Achieve the given metrics ...

• Provide accurate and timely responses for inquiries coming through email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and escalate priority issues.
• Route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures.
• Always strive for Good Customer Sati ...

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload Generic
• Proficiency in Native Language (Read/Speak)
• Good command over verbal & written English language
• Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
• Awareness of current affairs and events in the respect ...

■“家は性能。”の一条工務店の住宅設備、建材などすべての企画/製
造を行う工場にて、社内システム管理全般をお任せします。

【採用背景及びミッション】■社内向け業務システム開発(Webアプリ）
■レガシーアプリ（VBなどのデスクトップ型アプリケーション）からWebアプリへのマイグレーション　■フィリピンローカルスタッフへの技術指導およびプロジェクト管理
【採用及び配属について】■株式会社一 ...

■“家は性能。”の一条工務店の住宅設備、建材などすべての企画/製
造を行う工場にて、社内システム管理全般をお任せします。

【採用背景及びミッション】■社内システムの要件定義、開発、運用支援などシステム開発のコア業務をご担当いただきます。・生産管理/流通/人事/顧客管理など各社内システムのプロジェクト管理・レガシーアプリからWebアプリへのマイグレーション・社内外関係者との調整・折衝 ...

クラインアントのコンテンツを対象に品質チェック、ユーザーへのサポートや管理などをメインにお仕事に従事して頂きます。ユーザーにとって安心で使いやすい環境を提供できるよう努めるお仕事です。

＜いずれか＞
・不適切なオンライン動画/コンテンツ/苦情に関しての確認、削除
・ゲーム内チャット等の確認、不適切なものを報告（文字）

・明示されたポリシーと手順に沿ったコンテンツの調整
・業 ...

【業務内容】
・経理、人事、原価管理、総務、購買など管理部門業務全般

【魅力ポイント】
・英語のみOK
・管理職・マネジメント経験者優遇
・保険充実
・ビザ取得サポート有
・社会人経験者優遇
...

【業務内容】
・新規開拓営業
・既存客フォロー
・見積作成
・サプライヤーとの関係構築
・その他付随作業

【魅力ポイント】
・西語日常会話～OK
・未経験歓迎
・キャリアパス有
・新卒・第二新卒歓迎
・ビザ取得サポート有
...

【業務内容】
・サプライヤー管理
・納品管理
・価格交渉
・経理補佐業務 ...

【業務内容】
・売掛金買掛金管理
・自動車部品の在庫管理
・部下マネジメント
・会計監査対応
・必要に応じ通訳

【魅力ポイント】
・社会人経験者優遇
・管理職・マネジメント経験者優遇
・福利厚生充実
・メキシコ在住者優遇
・保険充実 ...

【業務内容】
・樹脂成型設備及びアッセンブリー設備の修理・メンテナンス
・部下の管理、指導
※入社後数か月～半年アメリカ拠点での研修有り

【魅力ポイント】
・社会人経験者優遇
・管理職・マネジメント経験者優遇
・メキシコ在住者優遇
・福利厚生充実 ...

【業務内容】
・購買部門におけるKPI(重要業績評価指標)への活動及び管理
・購買部門における現地ローカルマネージャーとスタッフの管理及び育成
・部品のQCD管理
・材料費削減活動の推進
・在庫管理
・構成部品の異常運送費の削減

【魅力ポイント】
・英語のみOK
・社会人経験者優遇
・完全週休二日制
・福利厚生充実
・メキシコ在住者優遇 ...