Jobs in Japan search results

■自動車関連・工作機械・プレス機メーカー等(現地法人含む)の技術部
門に対する産業機械付帯機器の提案営業です。国内で営業スタイルや製品知識を習得の上(最短半年?約3年)、アメリカのシカゴに赴任予定。

■当社製品は、工場生産ラインで金型や加工対象物を自動で固定したり、
交換する特殊な機器で、「パスカルの原理」を応用した独創的なもの。世
界中のメーカーより高品質化・高性能化に不可欠なシス ...

大手流通小売業向けソリューションに強みを持つ当社の海外事業において、当社代表とともに、新規ITシステムプロジェクトの企画や要件定義、開発指示などの上流工程をメインにお任せいたします。

【主な業務内容について】
・新商品・新サービスの企画推進
・当社IT事業全般のディレクション
・アプリ開発のマネジメント（要員管理・プロジェクト管理等々）
・海外外注業者管理 ...

企業の海外進出や国際税務に強みを持つ税務会計コンサルタント会社である当社にて、中国進出を行っている日系企業向けの税務サポート、年度監査、M＆Aアドバイザリー等の業務をお任せ致します。

入社後、すぐのタイミングにて上海邁伊茲諮詢有限公司（株式会社マイツ100％子会社）へ出向いただき、中国進出を行っている日系企業向けの年度監査、税務サポート、M＆Aアドバイザリー、財務DD（買収企業の財務 ...

■主に製造業向けの現場指導型コンサルタントとして、各工程の改善・生産ライン全体の最適化・現場の教育などトータルプロセスで生産現場を改善し、お客様の経営革新をサポートする仕事です。

■生産管理・作業効率・品質管理等の改善テーマに対し、製造現場に入り込み、クライアントと共に改善を行っていきます。独自のコンサルティングメソッド「VPM」にもとづき、モノづくり企業における生産性・品質 ...

大手クラウドサービスの ITカスタマーサポートです。
電話、メール、チャットで問い合わせ対応

【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

Duties and Responsibilities:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage cust ...

Description:
As a Sales Development Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security.

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business ne ...

Job Responsibilities:
• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and c ...

▪ Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality.
▪ Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc.
▪ Comply with the performance indicators or parameters defined by the specific client's operation.
▪ Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
▪ Enforce ...

Job Profile Summary:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Description:
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide re ...

▪ Review various types of video content to determine community guidelines are met while upholding a high standard of accuracy and quality.
▪ Thoroughly monitor, classify and /or eliminate sensitive and inappropriate content such as Pornography, Violence, Human Trafficking, Drugs, Alcohol, etc.
▪ Comply with the performance indicators or parameters defined by the specific client's operation.
▪ Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
▪ Enforce ...

Job Description:
 Delivering premium customer service and representing a culture and environment that is willing to go ‘above and beyond’.
 Delivering a high level of productivity through effective time management and by identifying opportunities to maximize sales (up-sell/cross-sell).
 Effectively present, promote and sell flights, cruises, fly cruise packages, tours, car hire, rail and accommodation and all related products and services, using inbound and outbound consumer contacts.
 Consult on all aspects of the proposed travel ar ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
- As a technical supporter, you will contact customers via phone, chat and email after making an appointment.
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges.
- Identify content and performance potentials ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer ...

Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope:
 Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...